Hoffman Lexus

Another excellent service experience! From start to finish, Hoffman Lexus does an outstanding job with how they treat their customers. My service advisor, Sarah Gagnon, does an excellent From start to finish, Hoffman Lexus does an outstanding job with how they treat their customers. My service advisor, Sarah Gagnon, does an excellent job of ensuring that everything is taken care of in the car, that the recommended and executed repairs are explained clearly, and does it all with a smile and a thank you. The rest of the team that I have interacted with since switching to Hoffman have always acted in the same professional and responsive manner. More

Found my problem My car had a strange smell when the vents were open. The service people found a mouse's nest in the cabin filter. After replacing the filter and cle My car had a strange smell when the vents were open. The service people found a mouse's nest in the cabin filter. After replacing the filter and cleaning the venting, my car now smells just fine. More

Great Service all around As soon as I entered the service area, I was greeted by a young man who informed me that a Service Advisor would be with me shortly. I was immediatel As soon as I entered the service area, I was greeted by a young man who informed me that a Service Advisor would be with me shortly. I was immediately greeted by Jocelyn Vincent. Her bubbly personality and professional demeanor was the perfect way to start the day. The service I signed up for was not the service I actually required. She informed me of what maintenance was necessary, the time it would take and the cost. Because I thought it would be much longer, I did not plan to wait. Jocelyn then found a very nice man to give me a ride to work. He also picked me up. Even the ride to and from work was pleasant. I have never had a bad experience when receiving service from Lexus Hoffman and I would recommend them without hesitation. More

Very accommodating and welcoming Matt Louis did a phenomenal job showcasing the Lexus IS I was interested in. I knew every feature of the vehicle before I made my decision thanks to h Matt Louis did a phenomenal job showcasing the Lexus IS I was interested in. I knew every feature of the vehicle before I made my decision thanks to him. They worked with me on price and found the exact model/specs I was looking for. Al Ramos was a bit salesy with the add ons(warranties, simoniz etc) during the closing but overall was very good to work with. I could not be more impressed with the dealership as a whole. Hoffman Lexus has gained a lifelong customer. More

Great service Jacelyn had made this rountin oil change a great experience. She is polite, professional and helpful. She made me feel very comfortable through out th Jacelyn had made this rountin oil change a great experience. She is polite, professional and helpful. She made me feel very comfortable through out the entire experience. More

Perfect. I went in for my 5k mileage service as well as some body work (had a spoiler added to my car) and was very impressed with the professionalism and serv I went in for my 5k mileage service as well as some body work (had a spoiler added to my car) and was very impressed with the professionalism and service that I received. Everyone was so nice and accommodating. I am so happy I bought my car from Hoffman Lexus, they definitely blow other car dealerships out of the water when it comes to customer service. I look forward to coming here for many years for my automobile needs. More

Enjoyable Buying Experience! We just purchase a beautiful blue 17 RX 350 the other day. The process was very pleasant all of the Hoffman representative (Dakota, John Webster and A We just purchase a beautiful blue 17 RX 350 the other day. The process was very pleasant all of the Hoffman representative (Dakota, John Webster and Al Ramos) we're excellent! We would definitely buy from them again! Thanks! More

Sale services People in volved with my purchased were very helpful, answers my questions clearly and guides me to make decision what addition insurance needed in my People in volved with my purchased were very helpful, answers my questions clearly and guides me to make decision what addition insurance needed in my dituation More

Great dealership, I will keep coming back! Nick was great... attentive while not pushy/salesy. Just wanted to take care of us and do the right thing. Definitely working the Lexus brand. Nick was great... attentive while not pushy/salesy. Just wanted to take care of us and do the right thing. Definitely working the Lexus brand. More

Great experience from start to finish Everything about my experience was excellent. All of the Hoffman Lexus employees were helpful, friendly, accommodating, informative, and never pushy. Everything about my experience was excellent. All of the Hoffman Lexus employees were helpful, friendly, accommodating, informative, and never pushy. I would highly recommend his dealer to family and friends. I bought my car specifically from Karan Singh and he was an exceptional professional to deal with. I would rate them higher than 5 stars if it was possible. More