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Hoffman Lexus

East Hartford, CT

4.5
1,608 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,608 reviews

October 02, 2024

After purchasing 25 plus cars in my lifetime, this is the first time it was fun. Working with Tom was fun and a pleasure, neat looking, no slickback hair, straight forward. And no xx.. More

by Liondoris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Ryan, Emmerson Corbin
Oct 03, 2024 -

Hoffman Lexus responded

We're delighted to hear that Tom made your car-buying experience enjoyable at Hoffman Lexus! Thanks for sharing such positive feedback. Enjoy your new ride!

August 07, 2024

Isabela did a great job and was a pleasure to work with. She was professional, open, and efficient. More

by Monateitelbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 08, 2024 -

Hoffman Lexus responded

We couldn't ask for a better review of Hoffman Lexus. Thanks so much!

August 04, 2024

Excellent customer service. The service manager was great. Explained everything my car needed and recommended some services for the future. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Salimando
Aug 05, 2024 -

Hoffman Lexus responded

Gina, we're delighted to hear you had a great experience with our service manager at Hoffman Lexus. Thanks for sharing your feedback!

August 02, 2024

From the very first person I interacted with, I was taken care of immediately. Was there for a diagnosis of my vehicle and was out and put into a loaner vehicle within 20 minutes of being there. Great, impec More

by ericad1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, Angus
Aug 04, 2024 -

Hoffman Lexus responded

We're delighted to hear that our team at Hoffman Lexus provided you with such prompt and impeccable service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

August 02, 2024

This dealership is definitely a TOP 5 STAR dealership, our experience was the best, Cherif Diouf the Sales Manager and his team Brittany Internet Sales, Michael Boulmona Brand Specialist, Al Ramos Busines More

by B.Fiero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Internet Sales, Al Ramos
Aug 02, 2024 -

Hoffman Lexus responded

We're delighted to hear that Cherif and the team provided such an outstanding experience at Hoffman Lexus. Enjoy your 2015 IS 250, and thank you for making the trip to choose us above the rest!

July 31, 2024

Buying a car at Hoffman Lexus in Hartford CT was the easiest, most pleasant experience from start to finish. Raj was a trustworthy, attentive and knowledgeable Sales Rep and the rest of the team were ki More

by Kerryshaheen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raj
Jul 31, 2024 -

Hoffman Lexus responded

Kerry, we're delighted to hear that Raj and the rest of our Hoffman Lexus team made your car-buying experience so pleasant. Thank you for choosing us, and we look forward to serving you again in the future!

July 29, 2024

Yes it’s nice to deal with and nice communication. Deal made in nice manner and time More

by rnhingrajiya
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emmerson Corbin
Jul 30, 2024 -

Hoffman Lexus responded

Thank you for sharing your positive experience with the Hoffman Lexus team! We are glad that you found a new vehicle and are satisfied with the deal!

July 17, 2024

I have purchased numerous cars and it continues to exceed all of my personal expectations! Professional and genuinely good people !!! More

by bobmielcarz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Gary Turchetta
Jul 18, 2024 -

Hoffman Lexus responded

Bob, we're delighted to hear that your experiences with Hoffman Lexus have consistently exceeded expectations. Thanks for the wonderful feedback!

July 09, 2024

They called me before noon to said my Maintenance appointment was all set. Almost $1000 for routine service. My car was not washed or cleaned inside. I guess they no longer offer that to their More

by melaynalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isabell
Jul 10, 2024 -

Hoffman Lexus responded

Melaynalee, I'm sorry to hear about your recent experience. We strive to provide comprehensive service and it sounds like we fell short this time. I am having trouble locating you in our system. If it is not too much trouble, please contact me when it is convenient for you. My contact information is below. Thank you, Monica Pelletier - Assistant Service Manager - 860-290-6357

July 08, 2024

Daniel was terrific. He did a great job and was pleasant to work with, and he made the experience very easy More

by Detto50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Ramos
Jul 08, 2024 -

Hoffman Lexus responded

Thank you for sharing your positive experience! We're delighted to hear that Daniel made everything easy and enjoyable at Hoffman Lexus. We appreciate your feedback!