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Hoffman Lexus

East Hartford, CT

Overview
Reviews
Vehicles
4.6
1,601 Reviews
Call Dealership (860) 525-3987
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750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,601 reviews

July 17, 2024

I have purchased numerous cars and it continues to exceed all of my personal expectations! Professional and genuinely good people !!! More

by bobmielcarz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Gary Turchetta
Report | Print
Jul 18, 2024 -

Hoffman Lexus responded

Bob, we're delighted to hear that your experiences with Hoffman Lexus have consistently exceeded expectations. Thanks for the wonderful feedback!

July 09, 2024

They called me before noon to said my Maintenance appointment was all set. Almost $1000 for routine service. My car was not washed or cleaned inside. I guess they no longer offer that to their More

by melaynalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isabell
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Jul 10, 2024 -

Hoffman Lexus responded

Melaynalee, I'm sorry to hear about your recent experience. We strive to provide comprehensive service and it sounds like we fell short this time. I am having trouble locating you in our system. If it is not too much trouble, please contact me when it is convenient for you. My contact information is below. Thank you, Monica Pelletier - Assistant Service Manager - 860-290-6357

July 08, 2024

Daniel was terrific. He did a great job and was pleasant to work with, and he made the experience very easy More

by Detto50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Ramos
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Jul 08, 2024 -

Hoffman Lexus responded

Thank you for sharing your positive experience! We're delighted to hear that Daniel made everything easy and enjoyable at Hoffman Lexus. We appreciate your feedback!

July 08, 2024

Hoffman Lexus knows how to treat their customers. Everyone is professional, very friendly and everything is explained. They even provide a video of services recommended! More

by Timothym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin? I think was the service tech, Al Ramos, Monica Pelletier, Tom Ryan
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Jul 09, 2024 -

Hoffman Lexus responded

Timothy, we're delighted to hear that you had such a positive experience with our team at Hoffman Lexus. Thanks for the great feedback!

July 04, 2024

Cherif went out of his way to finish up the transaction including the fob w More

by Olinatzr
Recommend Dealer
Yes
Employees Worked With
Cherif
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Jul 05, 2024 -

Hoffman Lexus responded

We are glad to hear that Cherif went above and beyond to assist you with your purchase. Thanks for choosing Hoffman Lexus.

June 30, 2024

Good customer service, take care of service in timely manner. Let you know before doing additional work More

by Ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Savoia
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Jul 01, 2024 -

Hoffman Lexus responded

Thank you for the feedback! We're glad to hear that our Hoffman Lexus team provided timely and transparent service. We appreciate your support!

June 29, 2024

I was greeted immediately and introduced to Tom Ryan who listened and found a car that met my needs I was treated fairly and purchased the vehicle. The Hoffman staff were friendly and treated me with respec More

by seaforth35
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
Report | Print
Jul 01, 2024 -

Hoffman Lexus responded

Thank you for sharing your positive experience with Tom and the team at Hoffman Lexus! We're glad to hear that you felt respected and found a car that met your needs. Enjoy your new vehicle!

June 20, 2024

Excellent service today. I was very happy with the quality and communication of the agent. More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Report | Print
Jun 21, 2024 -

Hoffman Lexus responded

Jc, thanks for the awesome review of Hoffman Lexus!

June 14, 2024

Prompt and efficient service with a short wait in their well appointed and furnished modern waiting room. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Report | Print
Jun 14, 2024 -

Hoffman Lexus responded

Ken, we're glad to hear you enjoyed the prompt service and comfortable waiting area at Hoffman Lexus. Thanks for sharing your experience!

June 08, 2024

Hoffman lexus is very nice dealer to get your lexus service the people there are very understanding and polite and full of experience. More

by Anthonywynter590@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micki Freeman, Monica Pelletier, Derek Sulliman, Matt Salimando
Report | Print
Jun 10, 2024 -

Hoffman Lexus responded

Thank you for the kind words! We're glad to hear that our team at Hoffman Lexus provided a polite and experienced service. We appreciate your support!

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