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Hoffman Lexus
East Hartford, CT
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After a lengthy negotiation, we came to an agreement on Thursday night. The agreement was contingent upon taking an RX350 that was in stock and putting down a deposit/taking delivery within 24 hours. I cal Thursday night. The agreement was contingent upon taking an RX350 that was in stock and putting down a deposit/taking delivery within 24 hours. I called the salesman at 8:15 the next morning to arrange a time to finalize the deal and take delivery. At 2 PM that afternoon, I was signing over the title to my trade-in when the salesman (very apologetically) said his manager would not allow him to sell the vehicle at the agreed-to price and Hoffman would have to get additional money from me. This is no way to do business. I took delivery of my Lexus on Monday from McDermott Lexus at a fair price from fair people. More