Hoffman Lexus
East Hartford, CT
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1,643 Reviews of Hoffman Lexus
I recently purchased a 2026 RX 350h Luxury Edition to replace my 2023 RX350 Luxury ICE which was totaled in an accident in June 2026 ( no one was injured in our Lexus). Our sales associate was Gary Turch replace my 2023 RX350 Luxury ICE which was totaled in an accident in June 2026 ( no one was injured in our Lexus). Our sales associate was Gary Turchetta who really went out of his way to locate the exact model we were looking for and once it arrived at the dealership that it was set up are ready for delivery as we had been without our Lexus since the accident. Gary was extremely helpful and accommodating in our vehicle search and made sure we were updated in the vehicles progress thru delivery. We have been customers of the Hoffman dealership since 1980 and have purchased and serviced five vehicles there. In fact I still have the first car I purchased from Jeffery Hoffman ( at the Avon dealership) a 1980 Alfa Romeo Spider convertible. More
Very satisfied comfortable while work was completed, informed about all work before completion , all employees cordial . Charges as anticipated . . Love my 350. Lexus informed about all work before completion , all employees cordial . Charges as anticipated . . Love my 350. Lexus More
Courteous, helpful and willing to spend time with the customer…even after 21 years! All personnel who I have dealt with during this time, could not possibly do better, in my opinion. customer…even after 21 years! All personnel who I have dealt with during this time, could not possibly do better, in my opinion. More
Had all four tires replaced at Hoffman dealership. When I left, the tire pressure warning light was on and the display showed dashes instead of pressure readings. I immediately called and was told tha When I left, the tire pressure warning light was on and the display showed dashes instead of pressure readings. I immediately called and was told that a sensor battery must have “died.” Strange timing considering the sensors were working before the vehicle went into the dealership and suddenly failed after several hours there. What was most disappointing was the dealership’s lack of accountability. No one checked the sensors before returning the car to me, which forced me to waste work time bringing the vehicle back. Despite the issue occurring while the car was in their care, the only resolution offered was a $50 discount toward a repair bill totaling over $1,000. Honesty, integrity, and customer service are not what I experienced here. Extremely disappointed. More
Buying a car is usually a very stressful endeavor, but Chris Coriano made it much easier. He listened to what our needs were and helped to find the perfect car for us. I would recommend him and Hoffman Le Chris Coriano made it much easier. He listened to what our needs were and helped to find the perfect car for us. I would recommend him and Hoffman Lexus to anyone wanting a Lexus.. More
Great service and the people who work on the vehicle were very knowledgeable and they did a great job washing the car and the interior mats very knowledgeable and they did a great job washing the car and the interior mats More
Cannot say enough about the superb and conscientious service I received from Monica and fabulous service from those in garage that serviced my automobile. Thank you all! service I received from Monica and fabulous service from those in garage that serviced my automobile. Thank you all! More








