Hoffman Lexus

This is the second Lexus we purchased from Tom Ryan at Hoffman Lexus in the last 7 yrs. Tom is a true professional in every sense of the word. He takes time to answer any and all questions,explain everthi Hoffman Lexus in the last 7 yrs. Tom is a true professional in every sense of the word. He takes time to answer any and all questions,explain everthing in simple terms which makes the car buying experience very smooth. All the employee's that we came in contact with were very courtious. More

I am pleased to commend Craig Tracey, Service Manager, and Bob Dinapoli, Service Consultant, of Hoffman Lexus in East Hartford, CT for their superior customer service. Both Craig and Bob exhibited a "can and Bob Dinapoli, Service Consultant, of Hoffman Lexus in East Hartford, CT for their superior customer service. Both Craig and Bob exhibited a "can do attitude" in trouble shooting a complex service realted issue. They certainly exemplify Hoffman Motors motto of, "Driven By Trust". More

Don took so much time to patiently describe all the features of our new car. Hoffman should appreciate a salesman such as Don on their staff. This is the 3rd car I have bought from Don in 7 years.... features of our new car. Hoffman should appreciate a salesman such as Don on their staff. This is the 3rd car I have bought from Don in 7 years......He deserves all 5's for a rating. More

I believe that this is the 11th car I've puchase from Hoffman. Always a pleasure to deal with the staff. Quite open and honest... Great at setting expectations and fulfilling them.. Never disappointed Hoffman. Always a pleasure to deal with the staff. Quite open and honest... Great at setting expectations and fulfilling them.. Never disappointed.. More

We are very pleased with the service received from Hoffman Lexus and especially Tom Ryan. He was very helpful and answered all our questions. His knowledge was very extensive. We would recommen Hoffman Lexus and especially Tom Ryan. He was very helpful and answered all our questions. His knowledge was very extensive. We would recommend this dealership to all of our friends. More

On saturday I got my second lease with Hoffman Lexus, I really like working with the same sales representative, Tom Ryan is one of the best doing his job, I won´t change this guy or this dealership for any really like working with the same sales representative, Tom Ryan is one of the best doing his job, I won´t change this guy or this dealership for anything. ;) More

Tom Ryan must be one of this Hoffman Dealer's leading Sales Representatives. We have just taken delivery of a 2011 Lexus 305. We received truly outstanding service from this knowledgable, affable and m Sales Representatives. We have just taken delivery of a 2011 Lexus 305. We received truly outstanding service from this knowledgable, affable and most helpful sales rep. A great addition to the Hoffman Auto Group.a More

We live in Massachusetts and 7 years ago decided to buy Lexus from Bill Jones at Hoffman because their price, service and attention were unsurpassed. This feeling has only been amplified by the 7 years of Lexus from Bill Jones at Hoffman because their price, service and attention were unsurpassed. This feeling has only been amplified by the 7 years of EXCELLENT service we received from Bob Dinapoli in Hoffman's service dept. So naturally when it came time to trade in our lexus, we came right back to Hoffman and Bill was fantastic! The deal was exceptional in all ways! We are thrilled with the car, and the entire sales process!! We hope to always be Hoffman customers! More

I went in not looking to buy a Lexus and because of the great service, ended up driving one home that day. I had two small children with me for hours and the staff catered to not only me but my whole famil great service, ended up driving one home that day. I had two small children with me for hours and the staff catered to not only me but my whole family. In the end I bought the car I did not because of the vehicle, but rather the people. We searched for months and found it almost impossible to get honest answers and respect elsewhere. Ryan and the whole team were very accommodating and in the end we were also happy with the car and price. Something that is very refreshing when taking on the daunting task of car shopping. I would recommend Lexus and Hoffman and Ryan particularly to anyone. More

Having dealt with Tom Ryan previously, I convinced my husband to change from being a Mercedes man for many years to join the Lexus family. As in the past, Tom made everything so easy. He assisted us in m husband to change from being a Mercedes man for many years to join the Lexus family. As in the past, Tom made everything so easy. He assisted us in many ways in getting the registration done and changing over the old car to our son in MA and taking care of all the paper work for that. Because of his commitment to his customers we will continue to do business with him. Also my overall experiences at Hoffman have been superior. They make it easy! More