Hoffman Lexus

My Lexus had a short in electrical system. Got an appointment right away. Sammy and staff was courteous and professional. Great experience. Of course dealer prices are always a concern :( appointment right away. Sammy and staff was courteous and professional. Great experience. Of course dealer prices are always a concern :( More

Derek and Jim were very attentive to our problem and Derek came out very soon to correct it. Derek was so personable and attentive and thorough in resolving the problem with our car. I was extremely Derek came out very soon to correct it. Derek was so personable and attentive and thorough in resolving the problem with our car. I was extremely pleased and thankful to have this resolved. I had a previous technitian from another company come out and they were unable to solve the problem even though they worked on it for over 1 hour. Derek had it corrected in 15 minutes...no problem. This is a great dealership with great people! thank you! More

It was a pleasure working with Don who is very knowledgeable with the vehicle purchased. His time and effort with the training was invaluable. What a great asset to the company he is. Love knowledgeable with the vehicle purchased. His time and effort with the training was invaluable. What a great asset to the company he is. Love the new car....it is quite nice and so many features which is wonderful. Thanks, Maureen Pellegrtini More

Tom Ryan knew exactly what he was doing. There was no pressure to give me anything but what I wanted. LIstening was Mr. Ryan's stongest asset. I purchased a vehicle in less than two hours with a vehicle pressure to give me anything but what I wanted. LIstening was Mr. Ryan's stongest asset. I purchased a vehicle in less than two hours with a vehicle to trade. More

Purchase my third Lexus through Tom Ryan.He is easy to deal with and very straight forward.Its easy to complete the purchase process with him without feeling any pressure.Would highly recommend him.My exp deal with and very straight forward.Its easy to complete the purchase process with him without feeling any pressure.Would highly recommend him.My experience with service and support staff over the years has been super.Tom Ryan and the Hoffman team are simply "the best"! More

Tom is a pleasure to work with. He truely cares for his customers and goes out of his way to make sure they are happy. customers and goes out of his way to make sure they are happy. More

This is the second Lexus we purchased from Tom Ryan at Hoffman Lexus in the last 7 yrs. Tom is a true professional in every sense of the word. He takes time to answer any and all questions,explain everthi Hoffman Lexus in the last 7 yrs. Tom is a true professional in every sense of the word. He takes time to answer any and all questions,explain everthing in simple terms which makes the car buying experience very smooth. All the employee's that we came in contact with were very courtious. More

I am pleased to commend Craig Tracey, Service Manager, and Bob Dinapoli, Service Consultant, of Hoffman Lexus in East Hartford, CT for their superior customer service. Both Craig and Bob exhibited a "can and Bob Dinapoli, Service Consultant, of Hoffman Lexus in East Hartford, CT for their superior customer service. Both Craig and Bob exhibited a "can do attitude" in trouble shooting a complex service realted issue. They certainly exemplify Hoffman Motors motto of, "Driven By Trust". More

Don took so much time to patiently describe all the features of our new car. Hoffman should appreciate a salesman such as Don on their staff. This is the 3rd car I have bought from Don in 7 years.... features of our new car. Hoffman should appreciate a salesman such as Don on their staff. This is the 3rd car I have bought from Don in 7 years......He deserves all 5's for a rating. More

I believe that this is the 11th car I've puchase from Hoffman. Always a pleasure to deal with the staff. Quite open and honest... Great at setting expectations and fulfilling them.. Never disappointed Hoffman. Always a pleasure to deal with the staff. Quite open and honest... Great at setting expectations and fulfilling them.. Never disappointed.. More