Hoffman Lexus
East Hartford, CT
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Tom Ryan knew exactly what he was doing. There was no pressure to give me anything but what I wanted. LIstening was Mr. Ryan's stongest asset. I purchased a vehicle in less than two hours with a vehicle pressure to give me anything but what I wanted. LIstening was Mr. Ryan's stongest asset. I purchased a vehicle in less than two hours with a vehicle to trade. More
Purchase my third Lexus through Tom Ryan.He is easy to deal with and very straight forward.Its easy to complete the purchase process with him without feeling any pressure.Would highly recommend him.My exp deal with and very straight forward.Its easy to complete the purchase process with him without feeling any pressure.Would highly recommend him.My experience with service and support staff over the years has been super.Tom Ryan and the Hoffman team are simply "the best"! More
This is the second Lexus we purchased from Tom Ryan at Hoffman Lexus in the last 7 yrs. Tom is a true professional in every sense of the word. He takes time to answer any and all questions,explain everthi Hoffman Lexus in the last 7 yrs. Tom is a true professional in every sense of the word. He takes time to answer any and all questions,explain everthing in simple terms which makes the car buying experience very smooth. All the employee's that we came in contact with were very courtious. More
I am pleased to commend Craig Tracey, Service Manager, and Bob Dinapoli, Service Consultant, of Hoffman Lexus in East Hartford, CT for their superior customer service. Both Craig and Bob exhibited a "can and Bob Dinapoli, Service Consultant, of Hoffman Lexus in East Hartford, CT for their superior customer service. Both Craig and Bob exhibited a "can do attitude" in trouble shooting a complex service realted issue. They certainly exemplify Hoffman Motors motto of, "Driven By Trust". More
Don took so much time to patiently describe all the features of our new car. Hoffman should appreciate a salesman such as Don on their staff. This is the 3rd car I have bought from Don in 7 years.... features of our new car. Hoffman should appreciate a salesman such as Don on their staff. This is the 3rd car I have bought from Don in 7 years......He deserves all 5's for a rating. More
I believe that this is the 11th car I've puchase from Hoffman. Always a pleasure to deal with the staff. Quite open and honest... Great at setting expectations and fulfilling them.. Never disappointed Hoffman. Always a pleasure to deal with the staff. Quite open and honest... Great at setting expectations and fulfilling them.. Never disappointed.. More
We are very pleased with the service received from Hoffman Lexus and especially Tom Ryan. He was very helpful and answered all our questions. His knowledge was very extensive. We would recommen Hoffman Lexus and especially Tom Ryan. He was very helpful and answered all our questions. His knowledge was very extensive. We would recommend this dealership to all of our friends. More
On saturday I got my second lease with Hoffman Lexus, I really like working with the same sales representative, Tom Ryan is one of the best doing his job, I won´t change this guy or this dealership for any really like working with the same sales representative, Tom Ryan is one of the best doing his job, I won´t change this guy or this dealership for anything. ;) More
Tom Ryan must be one of this Hoffman Dealer's leading Sales Representatives. We have just taken delivery of a 2011 Lexus 305. We received truly outstanding service from this knowledgable, affable and m Sales Representatives. We have just taken delivery of a 2011 Lexus 305. We received truly outstanding service from this knowledgable, affable and most helpful sales rep. A great addition to the Hoffman Auto Group.a More