
Hoffman Lexus
East Hartford, CT
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Great experience I personally went for maintenance and had great experience with customer service. The amount of time that it took wasn't even close to what they told I personally went for maintenance and had great experience with customer service. The amount of time that it took wasn't even close to what they told me. Definately recommend this service to everyone. More
10,000 miles service Good customer service. Not waiting long. Also they clean my car inside plus they wash . Excellent services. I wash tv in the waiting room they have fr Good customer service. Not waiting long. Also they clean my car inside plus they wash . Excellent services. I wash tv in the waiting room they have free wifi too More
So easy! Excellent customer service experience despite a stressful car situation, and I will definitely be coming back to Hoffman for all my Lexus related need Excellent customer service experience despite a stressful car situation, and I will definitely be coming back to Hoffman for all my Lexus related needs. Thank you! More
Excellent customer service Service very professional . Car was finished as promised. Felt confident work was done correctly. Would recommend Hoffman to others. Will return in th Service very professional . Car was finished as promised. Felt confident work was done correctly. Would recommend Hoffman to others. Will return in the future to the dealer More
Excellent service at Hoffman I recently had a car repair done at Hoffman lexus. I was very satisfied with the service and the outcome. Bob dinapoli did an excellent job. I could I recently had a car repair done at Hoffman lexus. I was very satisfied with the service and the outcome. Bob dinapoli did an excellent job. I could not have asked for better More
Great service, great lounge. Our wait for service was very comfortable in Hoffman's well appointed lounge. We were met in a very courteous way, explained our service visit and was Our wait for service was very comfortable in Hoffman's well appointed lounge. We were met in a very courteous way, explained our service visit and was personally met in the lounge when our service was completed. More
Good, but long wait. Service experience was good. But the wait time was too long (2 hours), even with an appointment. The service did not even involve an oil change. Good Service experience was good. But the wait time was too long (2 hours), even with an appointment. The service did not even involve an oil change. Good staff & friendly environment. More
very satisfied For the first time in a long time I felt that my advisor Monica Pelletier listen to me and care about having a satisfied and competent service of my c For the first time in a long time I felt that my advisor Monica Pelletier listen to me and care about having a satisfied and competent service of my car. More
Excellence in Car Service I had 3 recall issues on my 2007 Lexus E350, and Hoffman Lexus took care of them all in one visit. They followed up all conversations with a text to I had 3 recall issues on my 2007 Lexus E350, and Hoffman Lexus took care of them all in one visit. They followed up all conversations with a text to make sure that everything was satisfactory. They also provided a loaner car which made the one day service so convenient & easy. I can say that without a doubt that the service provided by Hoffman Lexus through the service rep Matt Salimando was the best car service that I have ever experienced. The pristine service center & the professionalism of Matt Salimando was beyond my expectations. I would highly recommend Hoffman Lexus! More
detailing quick, seamless and great service. easy to deliver. car loaner was one we wanted to test drive for a day. everything completed as expected. car looks quick, seamless and great service. easy to deliver. car loaner was one we wanted to test drive for a day. everything completed as expected. car looks new More