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Hoffman Lexus

East Hartford, CT

4.6
1,617 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,617 reviews

July 17, 2017

Great experience I personally went for maintenance and had great experience with customer service. The amount of time that it took wasn't even close to what they told More

by KSANDOVALC
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
July 17, 2017

10,000 miles service Good customer service. Not waiting long. Also they clean my car inside plus they wash . Excellent services. I wash tv in the waiting room they have fr More

by ALIPER37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin Lamphier
July 17, 2017

So easy! Excellent customer service experience despite a stressful car situation, and I will definitely be coming back to Hoffman for all my Lexus related need More

by annahj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Gagnon
July 17, 2017

Excellent customer service Service very professional . Car was finished as promised. Felt confident work was done correctly. Would recommend Hoffman to others. Will return in th More

by SUCOBAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micki Freeman
July 14, 2017

Excellent service at Hoffman I recently had a car repair done at Hoffman lexus. I was very satisfied with the service and the outcome. Bob dinapoli did an excellent job. I could More

by STEVE5991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob DiNapoli
July 14, 2017

Great service, great lounge. Our wait for service was very comfortable in Hoffman's well appointed lounge. We were met in a very courteous way, explained our service visit and was More

by LANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micki Freeman
July 13, 2017

Good, but long wait. Service experience was good. But the wait time was too long (2 hours), even with an appointment. The service did not even involve an oil change. Good More

by VIKRANTHS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
July 13, 2017

very satisfied For the first time in a long time I felt that my advisor Monica Pelletier listen to me and care about having a satisfied and competent service of my c More

by AMAT_CARIDAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
July 11, 2017

Excellence in Car Service I had 3 recall issues on my 2007 Lexus E350, and Hoffman Lexus took care of them all in one visit. They followed up all conversations with a text to More

by JREEVES1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Salimando
July 11, 2017

detailing quick, seamless and great service. easy to deliver. car loaner was one we wanted to test drive for a day. everything completed as expected. car looks More

by JULY4BETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob DiNapoli
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