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Hoffman Lexus

East Hartford, CT

4.6
1,631 Reviews
When you choose Hoffman Lexus, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard aboutHoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman Lexus is here to help.
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750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,631 reviews

April 25, 2015

Best car buying Experience in over 25 years! Hoffman makes it easy and goes above to make sure you get the deal you want and the awesome car you desire! The whole staff is wonderful! More

by mboucher7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Schoffield
May 06, 2015 -

Hoffman Lexus responded

Hi mboucher7, Thank you for choosing Hoffman Lexus for your recent purchase. Our staff is dedicated to providing an exceptional experience with every visit. It is important to us that you find the exact car you want. Let us know any time you have questions or service needs. Kind regards, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 23, 2015

Leasing a new car My second time around .I leased a Lexus in 2013 ,today got a new one.I worked with Mike Pease and Al Ramos. Friendly, very accomidating men.Will com More

by dariush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 06, 2015 -

Hoffman Lexus responded

Hi dariush, Thank you for continuing to choose Hoffman Lexus. We appreciate your feedback on working with our sales consultant Mike Pease, and our business manager Al Ramos. Our Lexus team is dedicated to providing an excellent experience. We value what our customers have to say and want to sincerely thank you for sharing your experience with friends. We trust you are enjoying your new Lexus and we look forward to servicing your car to keep it running great for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 23, 2015

Outstanding Customer Experience Kevin Schofield was a pro. From our initial meeting through delivery he made the leasing of a new Lexus a pleasure. Took the time to take my wife an More

by rftv
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Schoffield, Peter Quagliaroli
May 06, 2015 -

Hoffman Lexus responded

Hi rftv, Thank you for choosing Hoffman Lexus for your recent purchase. We appreciate your feedback about working with Kevin and our Lexus team. Kevin is always happy to share his knowledge and provide an exceptional experience from beginning to end. We look forward to servicing your car to keep it running beautifully for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 20, 2015

Great customer service ! Raj was excellent he knew the vehicle we were looking for and kept an eye out for us he was always avaialbe via text , email or phone - he was great t More

by ConnieDigiacomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2015 -

Hoffman Lexus responded

Hello Connie, Thank you for choosing Hoffman Lexus for you recent purchase. We appreciate the feedback about your experience with our sales consultant Raj. We're here for you any time you need us and we are committed to providing an exceptional experience at every visit. We trust you are enjoying your new Lexus and look forward to seeing you when it is in for service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 19, 2015

Exceptional Customer Service This dealership and especially my salesman Kevin Scofield, are the single most important reason I continue to buy and drive a Lexus. For over a decade More

by Mike Mala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schoffield
May 06, 2015 -

Hoffman Lexus responded

Hi Mike, Thank you for continuing to choose Hoffman Lexus! We are thrilled to hear the reason you keep coming back is because of our sales consultant, Kevin Schofield. Our Lexus team is dedicated to ensuring you have an exceptional experience with every visit. We value what our customers have to say and we are pleased you continue to give us your trust when it comes to a major purchase. We look forward to seeing you when your Lexus needs service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 18, 2015

Excellent and friendly service Eddie helped me find exactly what I was looking for. He made the whole process super easy and no pressure. I feel like they were willing to work with More

by Sporty 350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli
May 06, 2015 -

Hoffman Lexus responded

Hi Sporty 350, Thank you for choosing Hoffman Lexus for your recent purchase. We appreciate that you trusted the knowledge and dedication of Eddie to ensure your vehicle was exactly what you wanted. We trust you are loving your new Lexus RX350! We look forward to see you again when you Lexus is in for service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 18, 2015

Purchased a new 2015 Lexus RX 350 Last week I purchased a new Lexus car . I visited to the dealer ship before my purchase .During my visit i had nice experience with Karan Singh .He e More

by Ln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Karan Singh
May 06, 2015 -

Hoffman Lexus responded

Hi Ln, Thank you for choosing Hoffman Lexus for your most recent purchase. We appreciate your feedback about working with Karan and our team. We are here for you any time you need us and we're committed to providing an excellent experience at every visit. We value what our customers have to say and want to sincerely thank you for sharing your experience with others. We trust you are enjoying your new Lexus RX350! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 17, 2015

Great Customer Service and Fair Treatment Today I purchased a used Lexus. I had made 3 visits to the dealership before my purchase. During every visit I was provided great customer service. I More

by Patrick
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli
May 06, 2015 -

Hoffman Lexus responded

Hi Patrick, Thank you for choosing Hoffman Lexus and providing us with your feedback about your recent purchase. Our Lexus team is dedicated to ensuring you have an exceptional experience every time. We trust you are enjoying your new Lexus and we look forward to servicing it to keep it running beautifully for you. Let us know any time you have questions. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 16, 2015

Very good experience Experience was very good. I do not look forward to the car buying experience due to the pressure put on me and feeling captive. Our salesperson didn More

by catd418
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mendez, Peter Quagliaroli
April 09, 2015

Great experience Leased a Lexus from Karan and it couldnt have been easier. Wasnt pushy at all, answered all my questions and was a pleasure to deal with. Would defi More

by oboisvert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karan Singh
May 06, 2015 -

Hoffman Lexus responded

Hi oboisvert, Thank you for choosing Hoffman Lexus for your recent lease! We appreciate the feedback on our internet coordinator, Karan Singh. It is important to us that you have an excellent experience every visit. We trust you are loving your new Lexus. Any time you have a question or have a service need just let us know. We are here to keep things running beautifully for the years ahead. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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