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Hoffman Lexus

East Hartford, CT

4.6
1,616 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,616 reviews

March 27, 2015

It's was an amazing experience from start to finish. This was my first new car purchase and I did not know what to expect. I enered the Hoffman lexus dealer and was quickly greeted. I was asked what brou More

by Rodriguez.jose.m9
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 11, 2015 -

Hoffman Lexus responded

Hello Rodriguez.jose.m9, Thank you for choosing Hoffman Lexus for your first new car purchase! We are pleased to hear your feedback about working with our sales consultant Raj. Our Lexus team is committed to ensuring our customers have an exceptional experience from start to finish. We trust you are loving your beautiful new Lexus IS 350. We look forward to seeing you again when your vehicle is in for maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 19, 2015

A very satisfied customer. Hoffman Lexus in East Hartford did a service on my RX350 through the glass coat protect and the service was impeccable. I got the warranty when I purc More

by BerniceAmponsah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Villavarde, Peter Quagliaroli
May 11, 2015 -

Hoffman Lexus responded

Hello BerniceAmponsah, Thank you for choosing Hoffman Lexus for your vehicles service needs. Our Lexus team is always happy to address any concerns you have with your vehicle and get you back on the road as soon as possible. We value your feedback and look forward to seeing you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 18, 2015

I just leased my second Lexus from Hoffman I worked with Al Ramos and Ryan Mendez. They were respectful of my time and made the transaction as simple as possible. Ryan especially helped me ou More

by sesully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mendez, Al Ramos
May 11, 2015 -

Hoffman Lexus responded

Hi sesully, Thank you for choosing Hoffman Lexus for your recent lease. We appreciate your feedback on working with our sales consultant Ryan Mendez and the Lexus team. Our staff is dedicated to ensure you have an exceptional experience at every visit. We value what our customers have to say and sincerely thank you for sharing your story. We trust you are loving your new Lexus and look forward to seeing you when your vehicle needs maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 17, 2015

Exceeded our Expectations Second purchase at Hoffman Lexus. It was a pleasure working with Ryan Mendez and Al Ramos and they made the purchase quick and seamless. PG More

by PG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mendez, Al Ramos
May 13, 2015 -

Hoffman Lexus responded

Hi PG, Thank you so much for purchasing your second Lexus with us at Hoffman. We appreciate your feedback on working with our sales consultant, Ryan and our business manager, Al. It is important to our Lexus team to provide you with an exceptional experience. We trust you are loving your newest Lexus and want to thank you for sharing your story. We look forward to seeing you again when your vehicle needs service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Drive by Trust.

March 14, 2015

Even Better than Expected! I just purchased a Lexus. I had heard so many great reviews and recommendations for Hoffman Lexus. Everyone at Hoffman exceeded my expectations. Willi More

by K.F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos
May 13, 2015 -

Hoffman Lexus responded

Hello K.F., Thank you for choosing Hoffman Lexus for your recent purchase. We are thrilled to hear that our Hoffman team exceeded your expectations. We value what our customers have to say and we want to thank you for sharing your story. We trust you are loving your new Lexus. Let us know any time if you have questions or service needs. We look forward to seeing you again!Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 13, 2015

Pleasant visit Demo drive very nice. Woody covered all areas, nice to do business with! I had purchased a Lexus previously and was very satisfied with performance More

by Foxman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Foy Woody Hammonds
May 14, 2015 -

Hoffman Lexus responded

Hello Foxman, Thank you for choosing Hoffman Lexus for your recent purchase. We are pleased to read about your experience with our sales consultant Woody. It is important to us that our customers have an exceptional experience. We look forward to seeing you again when your new Lexus is in for service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 13, 2015

Great experience as always. I just leased my third Lexus RX350 and could not be happier. I have worked with Ryan Mendez for each lease and have enjoyed each time. Have been treat More

by RJL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Ryan Mendez, Peter Quagliaroli, Rebecca Halprin
May 13, 2015 -

Hoffman Lexus responded

Hi RJL, Thank you so much for continuing to lease the beautiful RX350 from Hoffman Lexus. We appreciate your feedback on our sales consultant Ryan and the Lexus team. We value what our customers have to say and thank you for continuing to give us your trust. We trust you are enjoying your new RX350 and look forward to servicing it for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 01, 2015

Won't buy from anywhere else! I just recently purchased my very first Lexus through Hoffman Lexus and had a truly wonderful experience. Ethan Williamson and Al Ramos went above and More

by edelemos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Ethan Williamson
May 14, 2015 -

Hoffman Lexus responded

Hi edelemos, Thank for you choosing Hoffman Lexus for the purchase of your first Lexus! We are thrilled to hear you had a wonderful experience with our assistant sales manager, Ethan Williamson and our business manager, Al Ramos. Our Lexus team is committed to ensuring you are well informed, comfortable, and pleased with your vehicle. We trust you are enjoying the car of your dreams and look forward to seeing you again when your Lexus needs maintenance. Thank you for sharing your story! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 28, 2015

Exactly what we expected when buying a Lexus! After looking at different makes and models of cars, we decided on a Lexus. When it came to buying the new car, I was unsure of which dealership to b More

by Linter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Karan Singh, Nicole Soucy, Rebecca Halprin
May 14, 2015 -

Hoffman Lexus responded

Hello Linter, Thank you for choosing Hoffman Lexus! We appreciate your feedback on working with Nicole and Karan. Our Lexus team is committed to ensuring you have an excellent experience from start to finish. We are pleased Karan could take care of your needs and get you on the road in your new car. We look forward to servicing your new Lexus to keep it running great for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 23, 2015

Exceeded expectations! I was considering several vehicles, but my visit to Hoffman Lexus and the time spent with Rick Gomez and the team convinced me that this is where I wa More

by Grant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Rick Gomez, Rebecca Halprin
May 14, 2015 -

Hoffman Lexus responded

Hi Grant, Thank you for choosing Hoffman Lexus for the purchase of your beautiful new GS350. We appreciate your feedback on working with our sales consultant Rick Gomez. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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