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Hoffman Lexus

East Hartford, CT

4.5
1,608 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,608 reviews

April 20, 2015

Great customer service ! Raj was excellent he knew the vehicle we were looking for and kept an eye out for us he was always avaialbe via text , email or phone - he was great t More

by ConnieDigiacomo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 06, 2015 -

Hoffman Lexus responded

Hello Connie, Thank you for choosing Hoffman Lexus for you recent purchase. We appreciate the feedback about your experience with our sales consultant Raj. We're here for you any time you need us and we are committed to providing an exceptional experience at every visit. We trust you are enjoying your new Lexus and look forward to seeing you when it is in for service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 19, 2015

Exceptional Customer Service This dealership and especially my salesman Kevin Scofield, are the single most important reason I continue to buy and drive a Lexus. For over a decade More

by Mike Mala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Schoffield
May 06, 2015 -

Hoffman Lexus responded

Hi Mike, Thank you for continuing to choose Hoffman Lexus! We are thrilled to hear the reason you keep coming back is because of our sales consultant, Kevin Schofield. Our Lexus team is dedicated to ensuring you have an exceptional experience with every visit. We value what our customers have to say and we are pleased you continue to give us your trust when it comes to a major purchase. We look forward to seeing you when your Lexus needs service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 18, 2015

Excellent and friendly service Eddie helped me find exactly what I was looking for. He made the whole process super easy and no pressure. I feel like they were willing to work with More

by Sporty 350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli
May 06, 2015 -

Hoffman Lexus responded

Hi Sporty 350, Thank you for choosing Hoffman Lexus for your recent purchase. We appreciate that you trusted the knowledge and dedication of Eddie to ensure your vehicle was exactly what you wanted. We trust you are loving your new Lexus RX350! We look forward to see you again when you Lexus is in for service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 18, 2015

Purchased a new 2015 Lexus RX 350 Last week I purchased a new Lexus car . I visited to the dealer ship before my purchase .During my visit i had nice experience with Karan Singh .He e More

by Ln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Karan Singh
May 06, 2015 -

Hoffman Lexus responded

Hi Ln, Thank you for choosing Hoffman Lexus for your most recent purchase. We appreciate your feedback about working with Karan and our team. We are here for you any time you need us and we're committed to providing an excellent experience at every visit. We value what our customers have to say and want to sincerely thank you for sharing your experience with others. We trust you are enjoying your new Lexus RX350! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 17, 2015

Great Customer Service and Fair Treatment Today I purchased a used Lexus. I had made 3 visits to the dealership before my purchase. During every visit I was provided great customer service. I More

by Patrick
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli
May 06, 2015 -

Hoffman Lexus responded

Hi Patrick, Thank you for choosing Hoffman Lexus and providing us with your feedback about your recent purchase. Our Lexus team is dedicated to ensuring you have an exceptional experience every time. We trust you are enjoying your new Lexus and we look forward to servicing it to keep it running beautifully for you. Let us know any time you have questions. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 16, 2015

Very good experience Experience was very good. I do not look forward to the car buying experience due to the pressure put on me and feeling captive. Our salesperson didn More

by catd418
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mendez, Peter Quagliaroli
April 09, 2015

Great experience Leased a Lexus from Karan and it couldnt have been easier. Wasnt pushy at all, answered all my questions and was a pleasure to deal with. Would defi More

by oboisvert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karan Singh
May 06, 2015 -

Hoffman Lexus responded

Hi oboisvert, Thank you for choosing Hoffman Lexus for your recent lease! We appreciate the feedback on our internet coordinator, Karan Singh. It is important to us that you have an excellent experience every visit. We trust you are loving your new Lexus. Any time you have a question or have a service need just let us know. We are here to keep things running beautifully for the years ahead. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 08, 2015

Leased my very 1st Lexus but certainly not last! My overall experience at Hoffman Lexus was very pleasurable. This was my first time shopping for a high end car and not having any particular brand in More

by yuliyalt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Rebecca Halprin
May 05, 2015 -

Hoffman Lexus responded

Hi yuliyalt, Thank you for choosing Hoffman Lexus for the purchase of your first Lexus! We appreciate your feedback about your experience with Matt, Rebecca, and Peter. They are a great team, ensuring your experience is exceptional every visit. We trust you are loving your new Lexus RX350! Let us know any time you have questions or service needs. Welcome to the Hoffman family! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 05, 2015

Great experience! Love my new Lexus GX! We had a great experience buying our new car for Hoffman Lexus. Karan Singh was wonderful to work with and would highly recommend him to friends. I More

by Kristine J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karan Singh
May 05, 2015 -

Hoffman Lexus responded

Hi Kristine, Thank you for choosing Hoffman Lexus for you recent purchase. We are thrilled to read about your positive experience with Karan. We value what our customers have to say and are pleased you gave us your trust with such a major purchase. We trust you are loving your new Lexus GX! Anytime you have a question or have a service need for your new car just let us know. We are here to help keep things running great for the years ahead. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 03, 2015

They put some fun into buying a car!! Imagine that. From beginning to end the experience was without a doubt, the best we have ever had buying a car. Karan was exceptional. Even though we were buying More

by Madieland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Karan Singh
May 05, 2015 -

Hoffman Lexus responded

Hi Madieland, Thank you for your choosing Hoffman Lexus for your recent vehicle purchase. We are thrilled to read about your experience working with our internet coordinator Karan. Our Lexus team is dedicated to providing an excellent and fun experience! Thanks again and we will see you when your Lexus is in for service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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