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Hoffman Lexus

East Hartford, CT

4.5
1,608 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,608 reviews

June 02, 2015

Second Lexus and my Lexus Team After purchasing my first Lexus I fell in love with the brand. My salesman then was Bill Jones and Peter Quagliaroli got me financed. It was my firs More

by Freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Jones, Peter Quagliaroli
Jun 03, 2015 -

Hoffman Lexus responded

Hello Freeman, Thank you for choosing Hoffman Lexus for the purchase of your second Lexus! We appreciate your feedback on working with our sales consultant Bill and business manager Peter. Thank you for trusting the knowledge and dedication of our Lexus team to get you into your new ES350. We trust you are enjoying your new Lexus and look forward to servicing it for you. Sincerely, Sara Scribner, Reputation Management Special, Hoffman Auto Group. Driven by Trust.

June 02, 2015

Pleasure to deal with. Was greeted in the parking lot by a very personable, professional and well dressed salesman. Took the time to find exactly what I wanted. Thanks More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Karan Singh
Jun 03, 2015 -

Hoffman Lexus responded

Hi Michele, Thank you for choosing Hoffman Lexus for your recent purchase. We are pleased to read your feedback on working with Karan, Eddie and Peter. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 31, 2015

New Car Purchase - 2015 NX Foy (Woody), Sebastian and Peter were exceptional in providing professional service excellence and representing what I have become accustomed to with More

by Hoffman Lexus NX Happy Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Peter Quagliaroli, Foy Woody Hammonds
Jun 02, 2015 -

Hoffman Lexus responded

Hello Hoffman Lexus NX Happy Owner, Thank you so much for choosing Hoffman Lexus for your recent purchase. We are pleased to read the feedback on Woody, Sebastian, and Peter. It is important to our Lexus team to ensure our customers have an exceptional experience at every visit. We value what our customers have to say and are thrilled to hear your purchase was seamless. We trust you and your partner are enjoying your new RX350 and NX. Let us know anytime you have questions or service needs. Thank you for sharing your story! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 30, 2015

Rick sales & Ethan manager Rick had informed about all the safety features of my new car and Ethan was their trying to find the great deal for me. I had never went to a dealersh More

by andrew99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Rick Gomez, Rebecca Halprin, Ethan Williamson
Jun 02, 2015 -

Hoffman Lexus responded

Hello andrew99, Thank you for choosing Hoffman Lexus. We are pleased to read about your positive experience with Rick and Ethan. We trust you are loving your new Lexus. Let your brother know if he has any questions to please give us a call. We look forward to seeing you again. Thank you for sharing your story! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 28, 2015

We purchased a new RX 350. Our experience was excellent. Our sales person, Eddie and sales manager Ethan were very knowledgeable and helpful. They went out of their way to give us a positive experience. Al More

by lrt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Ethan Williamson
May 29, 2015 -

Hoffman Lexus responded

Hi Irt, Thank you for choosing Hoffman Lexus for the past ten years! We are pleased to read the feedback on working with Eddie, Ethan, and Al. They are a great team who are committed to ensuring you have an excellent experience at every visit. We value what our customers have to say and thank you for continuing to give us your trust when it comes to such a major purchase. We trust you are enjoying your new Lexus and look forward to seeing you at your next scheduled maintenance. Thank you for sharing your story! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 27, 2015

Excellent From the minute we drove in the entire staff was very helpful. It was a pleasure shopping for a car there. We were driving by and decided to stop in w More

by Mef615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Peter Quagliaroli, Karan Singh, Rebecca Halprin
May 29, 2015 -

Hoffman Lexus responded

Hi Mef615, Thank you for choosing Hoffman Lexus for your recent purchase. We are thrilled you stopped by and had an excellent experience with our internet coordinator Karan. Thank you for trusting the knowledge and commitment of Karan to get you into the right car. We trust you are loving your new Lexus and look forward to seeing you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 25, 2015

Great car, great experience It was our first Lexus SUV so we were not sure what we were looking. Eddie Adkins helped us on getting familiar with many attractive features that RX More

by AuWin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Rebecca Halprin
May 26, 2015 -

Hoffman Lexus responded

Hi AuWin, Thank you for choosing Hoffman Lexus for the purchase of your beautiful new RX350. We are pleased to read your feedback on working with our sales consultant, Eddie. Our Lexus team is dedicated to providing an exceptional experience. We are thrilled Eddie was able to find you an identical car so you could drive away in your new Lexus. Any time you have a question or service need for your new car just let us know. We are here to help keep things running beautifully for the years ahead. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 23, 2015

Hassle free friendly staff From the moment I walked through the doors at Hoffman Lexus, I was met by a friendly staff member, which greeted me with a smile and assisted my needs More

by Detasaffari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Peter Quagliaroli, Karan Singh
May 26, 2015 -

Hoffman Lexus responded

Hello Detasaffari, Thank you for choosing Hoffman Lexus for your recent purchase. We are thrilled to read about your experience with our internet coordinator Karan Singh. Karan is always happy to give his customers and exceptional experience and get them into the exact car they want. We value what our customers have to say and want to thank you for sharing your story with others. We trust you are enjoying your new Lexus and look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 22, 2015

I wish everyone could have a buying experience like this! I live out of state, but had been searching aggressively for a certified LS460 to replace my ES350 which was totaled in a car accident. During my sea More

by PrincessdiMD2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Peter Quagliaroli, Nicole Soucy
May 26, 2015 -

Hoffman Lexus responded

Hi PrincessdiMD2, Thank you for choosing Hoffman Lexus for your recent purchase. We appreciate your feedback on working with our sales consultant, Mike. It is important to us to ensure every customer has an exceptional experience. We are thrilled to hear that out of nine Lexus dealerships you choose to fly to us and purchase your vehicle. We value what our customers have to say and want to thank you for sharing your story! We are here for you any time you need us and look forward to helping your boyfriend out with an Audi. Thanks again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 22, 2015

new car sales all noted employees were great. Very knowledgeable and easy to work with. Answered all of my questions. More

by Curtiss Burr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mendez, Al Ramos, Rebecca Halprin
May 26, 2015 -

Hoffman Lexus responded

Hello Curtis, Thank you for choosing Hoffman Lexus. We are pleased to read your feedback on working with Ryan, Rebecca, and Al. They are a great team that is committed to ensuring you have an exceptional experience. We appreciate you and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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