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Hoffman Lexus

East Hartford, CT

4.6
1,616 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,616 reviews

June 18, 2015

Outstanding!!! Ryan Mendez is my sales associate and I lucked out! He was easy to work with as well as on top of any questions I had. His follow-up service has bee More

by SFrost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mendez, Peter Quagliaroli
Jun 19, 2015 -

Hoffman Lexus responded

Hello SFrost, Thank you for traveling from out of state to purchase your vehicle with us at Hoffman Lexus. We appreciate your feedback on working with our sales consultant, Ryan and our business manager, Peter. Our Lexus team is dedicated to ensuring you receive exceptional service. We are always willing to make the delivery process as seamless as possible. We trust you are loving your new Lexus and look forward to seeing you again soon. Thank you again for choosing Hoffman Lexus and sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 08, 2015

Great Service The service was great, and everyone was very friendly. This made the process of leasing my first vehicle easy! I love my new car and happy I used t More

by CCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Jones, Walter Pethick, Al Ramos
Jun 08, 2015 -

Hoffman Lexus responded

Hi CCM, Thank you for choosing Hoffman Lexus for your first lease. We appreciate your feedback on working with Bill, Walter and Al. We are dedicated to providing an exceptional customer service experience. We are happy to hear you are loving your new vehicle and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 08, 2015

Great Experience, purchased and took delivery in same day! This dealer has outstanding service and staff. The selection of cars is very good also. I called to make an appointment with William "Eddie" Adkins More

by carguy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micki Freeman, Peter Quagliaroli
Jun 09, 2015 -

Hoffman Lexus responded

Hi carguy2, Thank you for choosing Hoffman Lexus for your recent purchase. We are thrilled to read that you had outstanding service from our Lexus team. Thank you for providing feedback on our sales consultant Eddie. We value what our customers have to say and are pleased you continue to give us your trust with such a major purchase. We trust you are loving your new Lexus and look forward to seeing you again. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 05, 2015

First Time Lexus Buyer My wife and I purchased a new Lexus ES 350 and our experience with the staff was excellent. Both Walt Pethick and Karan Singh were very knowledgeable More

by MJN 43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Al Ramos, Karan Singh
Jun 08, 2015 -

Hoffman Lexus responded

Hello Mark and Lynn, Thank you for choosing Hoffman Lexus to purchase your first Lexus! We appreciate the feedback on working with Karan, Walter and Al. It is important to our Lexus team to ensure you have an excellent experience. We trust you are loving your new Lexus. Let us know any time you have a questions or services need. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 03, 2015

LEXUS ES 350 GREAT EXPERIENCE WITH SALESMAN KARAN AND BUSINESS MANAGER PETER. TOP NOTCH SERVICE AND ANSWERED ALL MY QUESTIONS. WILL CONTINUE TO LEASE WITH HOFFMAN More

by Goldie444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Karan Singh
Jun 04, 2015 -

Hoffman Lexus responded

Hi Goldie444, Thank you for choosing Hoffman Lexus for you recent lease. We are thrilled to hear you experienced top notch service with our internet coordinator, Karan and business manager, Peter. We value what our customers have to say and thank you for giving us your trust when it comes to a major purchase. Let us know any time you have questions or service needs. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 03, 2015

Service A big part of my selection of a vehicle and the dealership selected is the service. Very pleased with the consistently professional, courteous, promp More

by chazzR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derel Sulliman, Bob DiNapoli
Jun 03, 2015 -

Hoffman Lexus responded

Hi chazzR, Thank you for choosing Hoffman Lexus for your service needs. We are pleased to read your feedback on our advisor Bob. We are dedicated to providing excellent and quality service. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 02, 2015

Pleasure to deal with. Was greeted in the parking lot by a very personable, professional and well dressed salesman. Took the time to find exactly what I wanted. Thanks More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Karan Singh
Jun 03, 2015 -

Hoffman Lexus responded

Hi Michele, Thank you for choosing Hoffman Lexus for your recent purchase. We are pleased to read your feedback on working with Karan, Eddie and Peter. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 02, 2015

Excellant Sales people. Salesman was well dressed, clean professional, well inf. Polite, Made the sales managers Job look easy. Dealers show room was clean and inviting. Ed More

by Snowman
Recommend Dealer
Yes
Employees Worked With
Walter Pethick
Jun 02, 2015 -

Hoffman Lexus responded

Hi Snowman, Thank you for choosing Hoffman Lexus. We are thrilled to read about your positive experience with our sales consultant Eddie. It is important to us to ensure you have an excellent customer service experience. We trust you are enjoying your new Lexus and look forward to servicing it for you to keep it running beautifully. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 02, 2015

My first Lexus My first experience at purchasing a Lexus and am please so far!!!! I love my new car and have gotten tons of compliments… I want to acknowledge Jason More

by First Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gunn, Al Ramos
Jun 03, 2015 -

Hoffman Lexus responded

Hello First Lexus, we are so pleased to read you received exceptional customer service during your visit. Thank you for the feedback on our sales consultant Eddie and business manager Al. We trust you are enjoying your new Lexus. Let us know anytime you have questions or service needs. Thank you for choosing Hoffman Lexus! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 02, 2015

Second Lexus and my Lexus Team After purchasing my first Lexus I fell in love with the brand. My salesman then was Bill Jones and Peter Quagliaroli got me financed. It was my firs More

by Freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Jones, Peter Quagliaroli
Jun 03, 2015 -

Hoffman Lexus responded

Hello Freeman, Thank you for choosing Hoffman Lexus for the purchase of your second Lexus! We appreciate your feedback on working with our sales consultant Bill and business manager Peter. Thank you for trusting the knowledge and dedication of our Lexus team to get you into your new ES350. We trust you are enjoying your new Lexus and look forward to servicing it for you. Sincerely, Sara Scribner, Reputation Management Special, Hoffman Auto Group. Driven by Trust.

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