Hoffman Lexus

Exceptional Beyond Belief ! My first experience with Hoffman was my phone call to Walter Pethick. I was a bit hesitant at first at the thought of purchasing a car in Connecticut My first experience with Hoffman was my phone call to Walter Pethick. I was a bit hesitant at first at the thought of purchasing a car in Connecticut when I live in New York and having had terrible experiences in the past near me but Walter came highly recommended. Well, this had to be one of the greatest decisions I've ever made. Walter was patient with me on the phone, listened to my needs based on my occupation, finances and the fact that I was hoping to purchase something far more reliable than my BMW. Needless to say, I walked into Hoffman that weekend and was greeted with the most courteous people I've ever met in any dealership. Side by side with Walter was Karan Singh. Within minutes, Walter said he had the perfect vehicle for me based on our conversation and sure enough he did. Karan lead the way and after my test drive, I was sold. I never felt pressured, as a matter of fact, I was offered the opportunity to test drive other vehicles, I looked at other models but I was beyond satisfied with the choice Walter had already suggested, my Lexus was perfect for me. In the interim, Walter and Karan knew I had to work while they took care of whatever was necessary. I was offered beverages, lunch and the use of their computer room in order for me to continue my work during waiting time. Karan did everything from handling all paper work necessary regarding title and insurance , getting my Lexus detailed and filled with gas. Karan too went above and beyond ! Shortly after I was introduced to Alejandro Ramos in financing. What can I say ? With Alejandro's assistance I was given options, was able to lower my interest rate and therefor save more money than I expected, was patient and worked overtime just for me yet never feeling pressured at all, another true professional ! For those of you in Connecticut, you;re so fortunate to have a dealership such as Hoffman in your area, for those outside the state, the experience is worth the extra mile. More

Greatly satisfied I recently purchased a Lexus ES 350 from Hoffman.My salesman was Eddie Atkins a most courteous and professional gentleman .The process went smoothly I recently purchased a Lexus ES 350 from Hoffman.My salesman was Eddie Atkins a most courteous and professional gentleman .The process went smoothly from start to finish due to Eddie's diligence. I also was assisted by Delivery Tech Specialist Rebecca Halprin whose patience was greatly appreciated since I am a very low tech person but she simplified the process. This was my second Lexus purchase from Hoffman and I would recommend them to everyone. Bill Kilray Newington,Ct More

Outstanding!!! Ryan Mendez is my sales associate and I lucked out! He was easy to work with as well as on top of any questions I had. His follow-up service has bee Ryan Mendez is my sales associate and I lucked out! He was easy to work with as well as on top of any questions I had. His follow-up service has been amazing. I am an out of state buyer, so the dealership immediately had someone determine exactly what my town and state required in the way of registration. They are sending a representative to fit my schedule on a two hour trip to meet me for the registration. I'm not sure any other dealership would be so accommodating and have a smile on their face while doing it! Peter Quagliaroli was wonderful to deal with during the paperwork and made sure I understood all options and the Certified Pre-owned perks. The process was simple and I would highly recommend Hoffman Lexus for your future car purchase...I know I will! More

Great Service The service was great, and everyone was very friendly. This made the process of leasing my first vehicle easy! I love my new car and happy I used t The service was great, and everyone was very friendly. This made the process of leasing my first vehicle easy! I love my new car and happy I used this dealership. More

Great Experience, purchased and took delivery in same day! This dealer has outstanding service and staff. The selection of cars is very good also. I called to make an appointment with William "Eddie" Adkins This dealer has outstanding service and staff. The selection of cars is very good also. I called to make an appointment with William "Eddie" Adkins and got his voice mail, with it being a busy day I had little time and decided that I would wait and try again another day . Eddie reviewed his missed calls and called back my number. We agreed on a time and he said he would be waiting at the door for me. When I arrived he was waiting and had the car model I was interested in waiting for a test drive. We drove more than 1 of the same model and they took one off the showroom floor for the test drive. I ended up liking that one best. I was able to purchase and take delivery in the same day. This is my second car at this dealership and they are definitely customer focused More

First Time Lexus Buyer My wife and I purchased a new Lexus ES 350 and our experience with the staff was excellent. Both Walt Pethick and Karan Singh were very knowledgeable My wife and I purchased a new Lexus ES 350 and our experience with the staff was excellent. Both Walt Pethick and Karan Singh were very knowledgeable and highly professional in their presentations. They went out of their way to make our purchase worthwhile. Walt made our decision "hassle free" and Karan was so patient and spent a considerable amount of time explaining the technical aspects of our new car. Also, Al Ramos took considerable time to discuss the finances of our purchase and his expertise was much appreciated. Job well done! We were very impressed and would highly recommend Hoffman Lexus to our friends. Mark & Lynn Nappi More

LEXUS ES 350 GREAT EXPERIENCE WITH SALESMAN KARAN AND BUSINESS MANAGER PETER. TOP NOTCH SERVICE AND ANSWERED ALL MY QUESTIONS. WILL CONTINUE TO LEASE WITH HOFFMAN GREAT EXPERIENCE WITH SALESMAN KARAN AND BUSINESS MANAGER PETER. TOP NOTCH SERVICE AND ANSWERED ALL MY QUESTIONS. WILL CONTINUE TO LEASE WITH HOFFMAN FOR MANY YEARS. More

Service A big part of my selection of a vehicle and the dealership selected is the service. Very pleased with the consistently professional, courteous, promp A big part of my selection of a vehicle and the dealership selected is the service. Very pleased with the consistently professional, courteous, prompt and reliable quality service under the attention of Lexus Technology Specialist Bob Dinapoli. More

Excellant Sales people. Salesman was well dressed, clean professional, well inf. Polite, Made the sales managers Job look easy. Dealers show room was clean and inviting. Ed Salesman was well dressed, clean professional, well inf. Polite, Made the sales managers Job look easy. Dealers show room was clean and inviting. Eddie and Walter provided excellent and professional service. More

My first Lexus My first experience at purchasing a Lexus and am please so far!!!! I love my new car and have gotten tons of compliments… I want to acknowledge Jason My first experience at purchasing a Lexus and am please so far!!!! I love my new car and have gotten tons of compliments… I want to acknowledge Jason Gunn as he referred me to Hoffman. I have (WAS) a loyal Infiniti customer for the last 7 years. Ultimately, it was EDDIE ADKINS and AL RAMOS who helped closed the deal. Eddie was ABSOLUTELY WONDERFUL and had it not been for him and/or Al I would have gone back to Infiniti JUST DAYS before the termination of my lease! Thanks so much for your hard work and Exceptional Customer Service!!! More