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Hoffman Lexus

East Hartford, CT

4.5
1,608 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,608 reviews

June 29, 2015

Amazing as always Lexus takes very good care of me and my car. They are nothing shy of perfect! I would highly recommend!I am Very happy with the service. More

by STACEYCOSTANZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 29, 2015 -

Hoffman Lexus responded

Hi STACEYCOSTANZO, Thank you for trusting Hoffman Lexus to get you back on the road quickly and safely. We are glad to hear Jeffrey and his team took good care of you and your car. We appreciate your feedback and look forward to seeing you again next time. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 29, 2015

great service, no complaints I enjoy bringing my 2014 Lexus E350 to Hoffman Lexus. Everyone is so helpful. The service didn't take long. Everything was explained to me. The waitin More

by ALIJACKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Jul 01, 2015 -

Hoffman Lexus responded

Hello ALIJACKS, Thanks for choosing Hoffman Lexus for your E350's service. We are dedicated to providing an exceptional experience while getting your vehicle back on the road safely and quickly. We are pleased you enjoyed our waiting room and complimentary coffee. We appreciate you and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 29, 2015

Very pleasant. When I scheduled my maintenance appointment I chose to wait for the work since I was told it would only be about a 1 1/2 hour wait. The wait was very More

by Batph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob DiNapoli
Jul 01, 2015 -

Hoffman Lexus responded

Hello Batph, Thank you for trusting Hoffman Lexus to keep your vehicle well maintained and running most efficiently. We are pleased to read every aspect of your experience was pleasant and that you enjoyed our separate waiting rooms. Our team is dedicated to providing an excellent experience. We appreciate you and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 29, 2015

Couldn't be happier! We had been car shopping for months and every dealership we went in felt stuffy and pushy, nothing but another sale for them but from the moment we wa More

by comoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Al Ramos, Karan Singh
Jun 29, 2015 -

Hoffman Lexus responded

Hello Comoon, Thank you for choosing Hoffman Lexus for your recent purchase. We are thrilled to hear that you had the best car shopping experience with our internet coordinator Karan. Our Lexus team is dedicated to ensuring that you have an excellent experience. We trust you are enjoying you new Lexus and look forward to servicing it for you to keep it running beautiful. Thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 29, 2015

Service check up I came in for my 95,000 mile check up. Monica meet me right away. Ask what service I needed , and asked if had any problems. I told her that at 60 mi More

by JOYOFFOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Jun 29, 2015 -

Hoffman Lexus responded

Hi JOYOFFOOD, Thank you for choosing Hoffman Lexus for your 95,000 mile check up. We are pleased Monica was able to address the intense rattle you were experiencing. We are dedicated to providing excellent and efficient services. We appreciate you and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 28, 2015

My car buying experience. Rick Gomez Sr. was our sales consultant. This is not the first car we bought, but it was the most pleasant experience we have ever had. Thank you Ri More

by LZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Rick Gomez
Jun 29, 2015 -

Hoffman Lexus responded

Hi LZ, Thank you for choosing Hoffman Lexus for your recent purchase. We are thrilled to hear you had the most pleasant experience with our sales consultant Rick. We appreciate that you trusted the knowledge and dedication of Rick to ensure your vehicle was exactly what you wanted. We look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation management Specialist, Hoffman Auto Group. Driven by Trust.

June 26, 2015

Great service Went in for a lease, and left with what I wanted. I never felt pressure, and Ryan Mendez was able to give me answers to all my questions and concerns. More

by roadrunner89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mendez, Peter Quagliaroli
Jun 26, 2015 -

Hoffman Lexus responded

Hello roadrunner89, Thank you for choosing Hoffman Lexus for your recent purchase. We appreciate the feedback on working with Ryan. Ryan is always happy to answer all of your questions and get you into the exact car you want. We trust you are loving your new Lexus. We look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 24, 2015

amazing and truthful and trustworthy i tried car-max and Manchester Honda where i wanted to sell right out with out a trade in and Hoffman explained the truth i would do better maybe 2 gr More

by italiajoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Hoffman, Kevin Warriner
Jun 25, 2015 -

Hoffman Lexus responded

Hi italiajoe, Thank you for choosing Hoffman Lexus for your recent purchase. We are pleased to hear you had an amazing experience with us. Our staff is dedicated to ensuring you have an exceptional experience with us. We trust you are loving your new Lexus! Thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 23, 2015

Great service Our first experience with Hoffman Lexus was excellent. Raj Upadhyay, our sales-rep was very professional and extremely knowledgeable. We never felt More

by pdesai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos
Jun 23, 2015 -

Hoffman Lexus responded

Hello pdesai, Thank you for choosing Hoffman Lexus for your recent purchase. We appreciate your feedback on working with our sales consultant Raj. We value what our customers have to say and are thrilled to hear your first experience with us was excellent! We trust you are loving your new RX and look forward to servicing your vehicle for you to keep it running beautifully. Thank you for sharing your story! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 22, 2015

Awesome This is the first time we purchased a Lexus. The salesman and staff went beyond the call of duty. We were not going to finance the purchase but the More

by DARLAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Warriner, Al Ramos, Rick Gomez
Jun 22, 2015 -

Hoffman Lexus responded

Hi DARLAR, Thank you for choosing Hoffman Lexus for the purchase of your first Lexus! We are dedicated to ensuring you have an excellent experience with us from start to finish. We trust you are enjoying your new vehicle and look forward to servicing it for you. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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