Hoffman Lexus
East Hartford, CT
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Great service as always . I needed a slashed tire replaced with limited time to get it fixed due to my very busy schedule... and they fit me in same day. After checking my ot . I needed a slashed tire replaced with limited time to get it fixed due to my very busy schedule... and they fit me in same day. After checking my other matched tire they actually talked me out of replacing a second tire because it still had enough tread on it. More
Lexus service new in town New in town .. I forgot the person's name but he was pleasant, knowledgeable and made my experience better than expected.. Excellent.. Nice waiting ar New in town .. I forgot the person's name but he was pleasant, knowledgeable and made my experience better than expected.. Excellent.. Nice waiting area Kept me up to date More
Amazing as always - YAY for Tom's return :) This is the 10th deal that my family and I have just completed with Tom Ryan and 8th through Hoffman Lexus. Tom is a class act to work with and makes This is the 10th deal that my family and I have just completed with Tom Ryan and 8th through Hoffman Lexus. Tom is a class act to work with and makes sure he takes care of you like family. Excellent service from start to finish. I would recommend Tom to anyone looking for a personable, genuine and caring salesperson. I'm so glad he's back here. We are never disappointed and always impressed with the service from everyone at Hoffman. More
first time scheduled maintenance Thank you for taking such good care of my car and me. I'm new to Lexus and am leasing an IS250AWD. I was pleasantly surprised that I received breakfas Thank you for taking such good care of my car and me. I'm new to Lexus and am leasing an IS250AWD. I was pleasantly surprised that I received breakfast (very tasty) and that the service area wasn't a "typical" car garage. Very nicely done. Very pleasant employees also. Thanks again! More
Always top notch service!! The staff at Hoffman Lexus Service are just amazing! They are so accommodating and kind. Monica the service associate was helpful and just so nice. Ji The staff at Hoffman Lexus Service are just amazing! They are so accommodating and kind. Monica the service associate was helpful and just so nice. Jim Berube the manager even stopped by to say hello. The truly live up to their motto " Hoffman Lexus driven by trust" ! More
Good customer service. Everything is great from the minute I get there to end want I pick up my car . The treat very well and the delevery my Car inside and all wash read Everything is great from the minute I get there to end want I pick up my car . The treat very well and the delevery my Car inside and all wash ready to go. More
Excellent Customer Service Excellent customer service! Same-day appointment scheduled without fuss. The service department is very friendly. Sales staff continue to maintain exc Excellent customer service! Same-day appointment scheduled without fuss. The service department is very friendly. Sales staff continue to maintain excellent customer service even after the vehicle was purchased. Mr. Michael Pease in particular took care of us during the car-buying experience and now at the maintenance service phase of our experience. HIGHLY RECOMMEND everyone to check them out! More
"Another Great Sales Experience" I just purchased my 7th vehicle from Hoffman Lexus. From the onset with Sales Consultant, Tom Ryan to the finance office with Al Ramos, the experienc I just purchased my 7th vehicle from Hoffman Lexus. From the onset with Sales Consultant, Tom Ryan to the finance office with Al Ramos, the experience was as always "outstanding". More
Excellent service and experience Raj was very helpful and was with us each step of the way until our new vehicle had arrived from the port. He was very friendly, informative, and per Raj was very helpful and was with us each step of the way until our new vehicle had arrived from the port. He was very friendly, informative, and personable. We can't thank him enough for finding us exactly what we had wanted! More
Hoffman Lexus Continues To Impress / Kevin Schofield I just purchased my 4th Lexus from Hoffman. My overall experience was outstanding. I was treated well by all involved, was very satisfied with the exp I just purchased my 4th Lexus from Hoffman. My overall experience was outstanding. I was treated well by all involved, was very satisfied with the experience and got a great deal. What more could you want. From Management to Sales and even the Service Associates that provided me input, I felt like they all truly were in my corner looking out for my best interests. Kevin Schofield is awesome to work with if you are looking for a Sales Consultant. Be strikes the right balance of product knowledge, willingness to make you happy and staying interested as long as I needed support. Too many good things to write here. All highlighted employees are outstanding! Go see them, you will be happy you did. Steve Zimmerman More