Hoffman Lexus
East Hartford, CT
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worry free I absolutely love my Hoffman Lexus service team. The wait was not long. They provided shuttle service to my job and had the vehicle ready at time prom I absolutely love my Hoffman Lexus service team. The wait was not long. They provided shuttle service to my job and had the vehicle ready at time promised. More
NO PRESSURE I have been a toyota owner since 2000. My daughter in law and I went shopping for new cars at volvo,toyota and lexus. I not only expected and deman I have been a toyota owner since 2000. My daughter in law and I went shopping for new cars at volvo,toyota and lexus. I not only expected and demanded a great vehicle, great service but also a great deal. There was no pressure at any time. Bill Jones was very patient and gracious with us. We took our time reviewing and test driving the 350 and the 200t. Mr Ramos was very honet and thorough and went into all the financial details. The first comment my daughter in law made when we left "there was no pressure at any time." My husband and my son were very pleased with our purchase. Thank you for a great experience. More
"NO PRESSure" I am a no nonsense customer. My purpose for a vehicle is simple safety, good service and reasonable cost. Hoffman met those requirements and more. I am a no nonsense customer. My purpose for a vehicle is simple safety, good service and reasonable cost. Hoffman met those requirements and more. My relationship started 11 years ago with the service department . We purchased our second ( yes after 11 years) car from Hoffman Lexus Dealership and the service was excellent. More
Friendly, dependable, honest service Always a pleasure to have my lexus serviced at Hoffman. Friendly,dependable, honest service reps.The waiting area is clean, modern,& comfortable. I wo Always a pleasure to have my lexus serviced at Hoffman. Friendly,dependable, honest service reps.The waiting area is clean, modern,& comfortable. I would highly recommend this dealership. More
Excellent Service! My recent trip to Hoffman Lexus service department was a great experience! I trust that my repairs were done professionally and I have confidence that My recent trip to Hoffman Lexus service department was a great experience! I trust that my repairs were done professionally and I have confidence that my car will preform beautifully on my upcoming road trip to Canada. I have peace of mind that I went to a Lexus dealer and had my repairs done properly. Kim Lackenbach More
amazing customer service My excellent experience started the minute I walked into Hoffman Lexus and was greeted by Carlos Villaverde. Carlos went out of his way to ensure I wa My excellent experience started the minute I walked into Hoffman Lexus and was greeted by Carlos Villaverde. Carlos went out of his way to ensure I was being taken care of and that I was comfortable. It so happens to be that because of his professionalism, I decided to ask him to assist me in showing me an RX 350 I saw on their website. He quickly made himself available to go over the details of the car and was honest and upfront with the information given. He then went to Peter Quagliaroli for the loan process. Peter researched and researched and was able to beat my credit union's interest rate and was professional and clear in the explanation of the loan process. These two guys were amazing. I would highly recommend this dealer to anyone, especially Peter and Carlos. I was happy with the trade in value and with the sales value as well. More
Great Experiance Everyone was great they made leasing my new Lexus very easy and enjoyable Everyone one was very helpful, professional and were able to answer all qu Everyone was great they made leasing my new Lexus very easy and enjoyable Everyone one was very helpful, professional and were able to answer all questions More
new car 1st servvice very well organized, courteous staff, work completed on time, car washed and very clean, offered sandwith which was very good and unexpected. Service very well organized, courteous staff, work completed on time, car washed and very clean, offered sandwith which was very good and unexpected. Service area was very clean which meant to me that they care about how they take care of my car. More
Beyond Pleased I would recommend this place to anyone and everyone! Wonderful service, super salesmen, very friendly, gave us advice and helped us get the car we rea I would recommend this place to anyone and everyone! Wonderful service, super salesmen, very friendly, gave us advice and helped us get the car we really wanted instead of throwing us into one on the spot that we weren't crazy about. Loved this place! Wouldn't go anywhere else! More
Good and speedy service experience Everything was done quickly and Micki was great. One of the gentlemen from service also helped me chang car seats from my car to the loaner but I dont Everything was done quickly and Micki was great. One of the gentlemen from service also helped me chang car seats from my car to the loaner but I dont remember his name. There was no delay and they dont push services on you. The loaner was not the best and had a stink but thankfully we were in it for only a short time and gave the feedback to Micki. I will go back and get my car serviced here again. More