Hoffman Lexus
East Hartford, CT
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Great experience at Hoffman Lexus I have purchased 4 car's from Hoffman in the last 7 years and I have always had a great experience. The sales staff are very helpful. I have purchased 4 car's from Hoffman in the last 7 years and I have always had a great experience. The sales staff are very helpful. More
After giving them a one star review, they refunded my deposi When I'm ready to purchase another vehicle, I won't be going there. Only after giving them a one star review did they offer to refund my deposit. When I'm ready to purchase another vehicle, I won't be going there. Only after giving them a one star review did they offer to refund my deposit. More
Excellent experience. I brought my car in for a recall. Hoffman was very flexible about when I could bring in my vehicle - whatever worked for me. I was dealt with right aw I brought my car in for a recall. Hoffman was very flexible about when I could bring in my vehicle - whatever worked for me. I was dealt with right away when I arrived. Bob DiNapoli could not have been more pleasant or professional - customer service at its finest. I was even given a free loaner car while mine was being serviced. The car was finished when they said it would be, and I picked it up without any issues. A great experience allaround!! More
Awesome Hoffman Experience Terrific dealership to do business with. No pressure, relaxing & super friendly people. An absolute winning dealership, whether it's John Webster Terrific dealership to do business with. No pressure, relaxing & super friendly people. An absolute winning dealership, whether it's John Webster in sales management, or Peter Q. in finance, everyone is so accommodating. Specifically, I wanted to single out Karan Singh in sales. He is a true professional. I'd highly recommend his phenomenal service, attention to detail, as well as overall industry knowledge. Karan puts the customer first & does exactly what he promises...plus more! Very easy to work with, calm demeanor with a positive attitude. Lastly, what I liked best was Karan's trustworthiness & getting me into the right Lexus. More
Great experience I personally went for maintenance and had great experience with customer service. The amount of time that it took wasn't even close to what they told I personally went for maintenance and had great experience with customer service. The amount of time that it took wasn't even close to what they told me. Definately recommend this service to everyone. More
10,000 miles service Good customer service. Not waiting long. Also they clean my car inside plus they wash . Excellent services. I wash tv in the waiting room they have fr Good customer service. Not waiting long. Also they clean my car inside plus they wash . Excellent services. I wash tv in the waiting room they have free wifi too More
So easy! Excellent customer service experience despite a stressful car situation, and I will definitely be coming back to Hoffman for all my Lexus related need Excellent customer service experience despite a stressful car situation, and I will definitely be coming back to Hoffman for all my Lexus related needs. Thank you! More
comments This is the 6th vehicle that i have purchased from this dealership and I received the same excellent service by every person that assisted me This is the 6th vehicle that i have purchased from this dealership and I received the same excellent service by every person that assisted me More
Helpful and Friendly Al went out of his way to assist my husband and I in getting the right loan for our truck. Great job in making the process as stress free as possible! Al went out of his way to assist my husband and I in getting the right loan for our truck. Great job in making the process as stress free as possible! More
No time at all! From scheduling the appointment to bringing my car in waiting while it was serviced and checking out the process was seamless everybody was courteous From scheduling the appointment to bringing my car in waiting while it was serviced and checking out the process was seamless everybody was courteous and I was on my way in no time at all More