
Hoffman Lexus
East Hartford, CT
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Buying a vehicle at Hoffman Lexus Our experience in purchasing a vehicle from Hoffman Lexus proved to be as comfortable, informative and professional as buying a car can be (not our fa Our experience in purchasing a vehicle from Hoffman Lexus proved to be as comfortable, informative and professional as buying a car can be (not our favorite activity). Our sales person was Foy Woody Hammonds, "Woody". Woody was very patient, forth coming with information and eager to make us comfortable. The dealership was very accommodating in doing what it took to prevent us from having to make another 150 mile round trip. Based on our experience to this point we would definitely recommend them to anyone looking for a vehicle. We would give Woody 5 stars. Pierre and Sue More
the best recommended We purchased a RX 330, sales representative was Woody Hammonds, this employee made this transition so smooth and comfortable. He was polite and cour We purchased a RX 330, sales representative was Woody Hammonds, this employee made this transition so smooth and comfortable. He was polite and courteous, as usual, this is why we continue to follow him wherever he works. All staff at Hoffman involved and not involve that made contact were very friendly , including Peter. Thanks to all. Barbara Taylor More
Great Experience Tom Ryan, a sales person, greeted us with humor and respect. He listened to our plan and made it happen. We left with a beautiful new Lexus and smil Tom Ryan, a sales person, greeted us with humor and respect. He listened to our plan and made it happen. We left with a beautiful new Lexus and smiles on our faces. Thank you Tom for all of your help! More
GREAT EXPERIENCE Bent over backwards to put together a good deal as well Tom worked hard (as Marines do) to make sure I was given every courtesy....My 4th Hoffman car! Bent over backwards to put together a good deal as well Tom worked hard (as Marines do) to make sure I was given every courtesy....My 4th Hoffman car! More
Purchase of late model used car The entire team,led by Eddie Adkins, was on top of everything from the beginning. Starting with the initial test drive with Eddie and Mark they made s The entire team,led by Eddie Adkins, was on top of everything from the beginning. Starting with the initial test drive with Eddie and Mark they made sure we appreciated the quality and features of the GS 350. We made a thorough inspection of the vehicle. They made sure that all of the items we felt needed attention were corrected to our satisfaction. The car was delivered as promised. More
Pleasant, stress-free experience My experience at Hoffman Lexus far exceeded my expectations! Tom Ryan, my sales representative, was attentive, respectful and went above and beyond t My experience at Hoffman Lexus far exceeded my expectations! Tom Ryan, my sales representative, was attentive, respectful and went above and beyond to make sure I was happy. The entire staff was polite and friendly. I will recommend this dealership with confidence to friends and family! More
Amazing Experience! I had never owned a Lexus but from the moment I walked into the dealership, I felt welcomed and the experience was amazing. Tom did a great job helpi I had never owned a Lexus but from the moment I walked into the dealership, I felt welcomed and the experience was amazing. Tom did a great job helping us figure out what car would be a perfect fit for us and he was right. He was open, honest and wonderful. He was also so kind to our daughter, Jordan, she loved the experience. When we picked up the car, Tom, Peter and Rebecca spent time with us to understand the whole package. Great team and a great dealership! We couldn't be happier. More
Easy Experience Everyone was extremely polite and there was no pressure which made the experience very pleasurable. They were able to work with me on my situation as Everyone was extremely polite and there was no pressure which made the experience very pleasurable. They were able to work with me on my situation as it wasn't quite straight forward with a leased vehicle being involved that I wanted to turn in early. More
VERY IMPRESSIVE As a first time Lexus owner, I am impressed with the dealership. The way customers are treated is really second to none. I am not a fan of car-shopp As a first time Lexus owner, I am impressed with the dealership. The way customers are treated is really second to none. I am not a fan of car-shopping, yet Rick Gomez made the experience very pleasant. He is extremely professional, knowledgeable and friendly too. The leasing paperwork was handled with the utmost efficiency by Al Ramos, who is both welcoming and proficient. The technology-expert service is a fabulous idea -Rebecca was so helpful and accommodating, coming to my house rather than me having to go to the dealership. Derrick, one of the Service Department's technology experts is another asset to the dealership - his mannerism and willingness to go the extra mile just further clarify the mission of the dealership. All of the employees I had the pleasure of dealing with represents A-1 service! The after-sale contact by the dealership, is exceptional, lending credence to the obvious of how deeply committed the dealership is to customer satisfaction. More
Relaxed The Hoffman dealership is a comfortable environment when selecting a Lexus. Our purchase was made quickly and professionally. Tom knew what we neede The Hoffman dealership is a comfortable environment when selecting a Lexus. Our purchase was made quickly and professionally. Tom knew what we needed and directed us professionally.....thank you! More