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Hoffman Lexus

East Hartford, CT

4.6
1,616 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,616 reviews

October 15, 2015

Best Car Buying Experience Salesman Rick Gomez and business manager Al Ramos really made this my best car buying experience. Always honest and upfront with every detail of the t More

by Lamarlevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Rick Gomez
Oct 16, 2015 -

Hoffman Lexus responded

Hello Lamarlevy, Thank you for choosing Hoffman Lexus! Rick and Al are dedicated to providing an exceptional experience. Our Lexus team strives to make your visit seamless from beginning to end. Thank you for sharing your story and we look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 11, 2015

Tom Ryan is excellent! Just purchased a new Lexus ES from Tom Ryan at Hoffman Lexus. He and Walter were excellent and fair to deal with and gave me the best price in the a More

by Denny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Al Ramos, Tom Ryan
Oct 13, 2015 -

Hoffman Lexus responded

Hi Denny, Thank you for choosing Hoffman Lexus for the purchase of the beautiful new Lexus ES. Tom and Walter are always happy to ensure you have an excellent experience and love your new vehicle. We appreciate you and look forward to servicing your Lexus for you to keep it running beautifully. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 11, 2015

Great experience buying 2 new cars I purchased my last 2007 Lexus from Tom Ryan. I just traded in a 2012 Infinity that I bought from a different dealer. Working with Tom Ryan and Walt More

by MA car buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Al Ramos, Tom Ryan
Oct 13, 2015 -

Hoffman Lexus responded

Hello MA car buyer, Thank you for choosing Hoffman Lexus! We are pleased to read your feedback on Tom and Walter. They are a great team that is dedicated to providing an exceptional experience at very visit. We appreciate you and trust you are loving your new Lexus. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 05, 2015

Hoffman Lexus Dealership - Awesome Hoffman Lexus is my go-to Dealer for my car purchase. From the initial purchase to the maintenace, I've received nothing but the best service. Tom R More

by Ladyjennic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
Oct 06, 2015 -

Hoffman Lexus responded

Hello Pearl, Thank you for choosing Hoffman Lexus and our sales consultant Tom Ryan. We appreciate your positive feedback on our sales and service department. Our team is committed to ensuring you have an exceptional experience at every visit. We trust you are loving your newest Lexus and we look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 03, 2015

Nick m What an outstanding experience once again working with the Hoffman team and especially Tom Ryan! Can't say enough about Tom, he was an outstanding sal More

by Nmarino24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
Oct 06, 2015 -

Hoffman Lexus responded

Hi Nick, Thank you for choosing Hoffman Lexus! Our Lexus team is dedicated to ensuring you have an exceptional experience and we are pleased to hear Tom went above and beyond. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 03, 2015

Consistently excellent. Karan Singh and Al Ramos are good enough to return to. Al is a financial wizard and Karan is a knowledgeable and respectful sales associate. I've co More

by Bop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Karan Singh
Oct 06, 2015 -

Hoffman Lexus responded

Hi Bop, Thank you for choosing Hoffman Lexus and sharing feedback on working with Karan and Al. They are a great team that strives to ensure you are well informed and comfortable with your new purchase. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 02, 2015

Consistent good service Lexus performs. Dealer experience is always a pleasure from service appointments to new car buying here. Recently turned in a lease and leased a newer More

by Lexusguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
Oct 06, 2015 -

Hoffman Lexus responded

Hi Lexusguy, Thank you for continuing to choose Hoffman Lexus for the past 10 years. We are pleased to hear each step of the leasing process was seamless with Tom Ryan. Our team is committed to providing an exceptional customer experience at every visit. We trust you are enjoying your new Lexus and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 02, 2015

Excellent as always Excellent service by Tom Ryan. Not my first Lexus. The whole process was extraordinarily quick with all details efficiently handled. The car is great, More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
Oct 06, 2015 -

Hoffman Lexus responded

Hello Mark, Thank you for choosing Hoffman Lexus for your recent purchase. We appreciate your feedback on working with Tom Ryan and are glad to hear your experience was quick and efficient. We look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

October 01, 2015

Only have one chance to make first impression, nailed it Walking into Hoffman Lexus with no appointment I was met by friendly hostess who asked, how can I help you. I needed help looking for a Lexus that wou More

by runnerguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Rebecca Halprin, Ethan Williamson, Tom Ryan
Oct 06, 2015 -

Hoffman Lexus responded

Hello runnerguy, Thank you for choosing Hoffman Lexus and providing your feedback! We are thrilled to read that we got it right and you had an exceptional experience with Tom, Ethan and Peter. We trust you are loving your new red is250! Thank you for sharing your sotry and we loo forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 30, 2015

Outstanding people We just purchased a new RX350 from Tom Ryan and the experience was first class from beginning to end. We have dealt with Tom before, and as in prior e More

by Gordon88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Rebecca Halprin, Tom Ryan
Oct 06, 2015 -

Hoffman Lexus responded

Hello Gordon88, Thank you for choosing Hoffman Lexus for the purchase of your beautiful new RX350. We are pleased to read your comments on working with Tom Ryan. Tom strives to ensure you have an exceptional customer experience from beginning to end. Thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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