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Hoffman Lexus

East Hartford, CT

4.6
1,617 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,617 reviews

November 22, 2015

Excellent service Ethan provided excellent service throughout the sales process. Professional, knowledgeable and responsive to my needs and interests. It was great doin More

by LexusOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Williamson
Nov 23, 2015 -

Hoffman Lexus responded

Hello LexusOwner, Thank you for choosing Hoffman Lexus. Our team is dedicated to ensuring you are well informed, comfortable and satisfied with your new vehicle. We trust you are loving your new vehicle and thank you for sharing your story. Have a wonderful Thanksgiving! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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November 19, 2015

bought new RX 350 Tom Ryan was terrific and actually made the purchase, which usually is a drag, an absolute pleasure. Tom and the rest of the team respected our time, More

by Di
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Tom Ryan
Nov 19, 2015 -

Hoffman Lexus responded

Hello Di, Thank you for choosing Hoffman Lexus! Our sales consultant Tom Ryan is always happy to ensure you have an exceptional experience and are pleased with your vehicle. We trust you are loving your new Lexus and look forward to seeing you at your next visit. Thank you for sharing your story! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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November 18, 2015

Excellent Customer Service Tom Ryan was the reason I bought a Lexus rather than another brand of vehicle. I went back to the dealership three or four times to test drive and as More

by suezq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
Nov 19, 2015 -

Hoffman Lexus responded

Hi suezq, Thank you for choosing Hoffman Lexus. We appreciate that you trusted the knowledge and commitment of our sales consultant Tom Ryan to help you find the right vehicle for you! You satisfaction is important to us and we strive to ensure you have a seamless and excellent experience. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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November 11, 2015

Fantastic Customer Service Keeps me Coming bK! Tom Ryan was so in tune to what I needed in my new vehicle that he made it a great experience. Everyone in the showroom to the service department goes More

by smango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
Nov 12, 2015 -

Hoffman Lexus responded

Hello smango, Thank you for choosing Hoffman Lexus for your recent purchase! We value what our customers have to say and appreciate your feedback on Tom Ryan. He is always happy to go above and beyond to ensure you have an exceptional experience. We trust you are loving your new Lexus and look forward to seeing you and your daughter again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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November 04, 2015

Great customer service Kevin was great while I was looking to purchase the new NX model. He went through everything about the car and answered any questions I had. He's very More

by Mike27m3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Kevin Schoffield, Al Ramos
Nov 06, 2015 -

Hoffman Lexus responded

Hello Mike27m3, Thank you for choosing Hoffman Lexus! We appreciate that you trusted the knowledge and dedication of our sales consultant Kevin to get you into the right car. We strive to ensure you have an exceptional and seamless experience. We trust you are loving your new Lexus and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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November 03, 2015

Excellent people to do business with. Everyone in the showroom was helpful with my needs. Not pushy,very nolegable on everything I needed to know. Was able to help me with things that had More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca halprin, Peter Quagliaroli, Tom Ryan
Nov 03, 2015 -

Hoffman Lexus responded

Hi Doug, Thank you for choosing Hoffman Lexus and letting us know you have a 5-star experience! We look forward to serving you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 01, 2015

Kind, people smart Mr. Ramos was the icing on the cake at my recent purchase of my gorgeous Hoffman Lexus, SUV 350. Usually the least enjoyable aspect of a car deal is t More

by jenowens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos
Nov 03, 2015 -

Hoffman Lexus responded

Hello Jennifer, Thank you for choosing Hoffman Lexus to purchase your beautiful new Lexus SUV 350! We appreciate your kind feedback on our business manager, Al Ramos. Our team strives to ensure you feel comfortable and are satisfied through every step. We value what our customers have to say and thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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October 28, 2015

Hopeful. Fast service The reason I give you a rate of 10 quality services professional was excellent . hoffman lexus made my search for new car a pleasure an not so stress More

by Tonihall2747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Foy Woody Hammonds
Oct 28, 2015 -

Hoffman Lexus responded

Hello Toniahall2747, Thank you for choosing Hoffman Lexus for your recent purchase. We are pleased to read you experienced excellent service with us. We sincerely appreciate you sharing your story and trust you are loving your new vehicle. See you again soon. Sincrely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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October 23, 2015

If you're interested in a Lexus, go see Tom Ryan at Hoffman. I have owned or leased five vehicles from Hoffman Lexus and Tom Ryan is why I continue to come back. I am also pleased with the service and customer More

by dwild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Bob DiNapoli, Micki Freeman, Monica Pelletier, Tom Ryan
Oct 28, 2015 -

Hoffman Lexus responded

Hi dwild, Thank you for continuing to choose Hoffman Lexus and Tom Ryan! Your satisfaction is important to our team and we are dedicated to ensuring you an excellent experience from beginning to end. We trust you are enjoying your latest vehicle. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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October 23, 2015

No pressure sales Ryan acknowledged my daughter and I when we walked thru the door. When we decided that the RX350 was the car to test drive he was knowledgeable about More

by Kdrabe75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mendez, Peter Quagliaroli, Rebecca Halprin
Oct 28, 2015 -

Hoffman Lexus responded

Hello Kdrabe75, Thank you for choosing Hoffman Lexus when searching for a vehicle. We are pleased to hear you enjoyed test driving the RX350. Our team is dedicated to providing an exceptional experience for you at every visit. We look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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