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Hoffman Lexus

East Hartford, CT

4.6
1,617 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,617 reviews

December 08, 2015

Great Experience It was a great experience and it was definitely stress-free. Everything went very well and Mark was a great salesman. He helped a lot and it was a ple More

by dorota88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pfahler
Dec 11, 2015 -

Hoffman Lexus responded

Hello dorota88, Thank you for choosing Hoffman Lexus! We appreciate your feedback on our sales consultant Mark Pfahler. Our Lexus team is dedicated to providing an exceptional experience at every visit and we are so pleased to hear you are glad you came to our store. We trust you are loving your new Lexus and we wish you a happy holiday season. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 03, 2015

Top notch From the time we drove in, to today we pick up the car, we were in the hands of a fantastic salesman. Eddie meet us at the door greeted us like we More

by Betty Ray 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 09, 2015 -

Hoffman Lexus responded

Hello Betty Ray 123, Thank you for choosing Hoffman Lexus! We are so pleased to read your feedback on Lexus sales consultant Eddie. We must agree that he is one of a kind. He is committed to ensuring you receive an exceptional experience at every visit. We trust you are loving your new Lexus and look forward to servicing it for you to keep it running beautifully. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Body. Driven by Trust.

December 01, 2015

Great Service Rep, Lindsay Fenton If you are looking for a great Service Representative at Hoffman Lexus, look no further than Lindsay Fenton! Lindsay knows her cars, helps get all of More

by Valerie771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Fenton
Dec 09, 2015 -

Hoffman Lexus responded

Hi Valerie771, Thank you for choosing Hoffman Lexus and sharing your feedback on our advisor Lindsay Fenton. She is always happy to go above and beyond to ensure you have an exceptional experience at every visit. We look forward to seeing you again soon. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 30, 2015

Great Service Experience! With Bill Jones, Car Salesman’s assistances we were able to find the car we were looking for. Bill was very knowledge, professional, reliable, and t More

by Giovanny and Marlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Jones, Al Ramos
Dec 09, 2015 -

Hoffman Lexus responded

Hello Giovanny and Marlene, Thank you for choosing Hoffman Lexus! We appreciate the feedback on Bill and Al. They are a great team that is committed to providing you with an excellent experience while finding you the perfect vehicle. We trust you are loving your new vehicle and enjoying all the great features. We look forward to seeing you at your next service visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 30, 2015

Satisfied customer They sales and finance department was willing to work with me and made sure I didn't leave until I was satisfied with my purchase. More

by Sham220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Foy Woody Hammonds
Dec 09, 2015 -

Hoffman Lexus responded

Hi Sham220, Thank you for choosing Hoffman Lexus for your recent purchase. Your satisfaction is very important to our team and we are pleased you had a 5-star experience with us. We trust you are loving your new Lexus and look forward to seeing your at your next scheduled maintenance. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 28, 2015

Amazing service We bought a used car at Hoffman Lexus from Tom Ryan this weekend. Everything went smoothly and we could not have asked for better service. More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Tom Ryan
Dec 09, 2015 -

Hoffman Lexus responded

Hi Judy, Thank you for choosing Hoffman Lexus and sharing your feedback. We are pleased to hear Tom went above and beyond to ensure you were completely satisfied with your new vehicle. We look forward to seeing you again at your next scheduled service visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 28, 2015

THANK YOU!! WOW, amazing customer service!!!!!! Proud owner of a new Lexus GS!!! I can't even express my gratitude for the great customer service at Hoffman Lexus. Kevin Schoffield was beyond helpfu More

by elisairis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Schoffield, Al Ramos
Dec 09, 2015 -

Hoffman Lexus responded

Hello elisairis, Thank you for choosing Hoffman Lexus for your recent purchase of the beautiful GS! We are thrilled to read that you experience amazing customer service with Kevin and Al. We look forward to seeing you again and wish you a happy holiday season! Sincerely, Sara Scribner Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 27, 2015

Great no matter what brand they sell Karan and Walter helped me with the Purchase of my Audi. As an out of state buyer, we had extra steps to take, but Karan worked through the issues an More

by andy a
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Pethick
Dec 09, 2015 -

Hoffman Lexus responded

Hi andy, Thank you for choosing Hoffman Lexus! We are thrilled to read that Karan and Walter were able to accommodate everything and make your experience seamless from out of state. We trust you are loving your new vehicle and we are here for you when ever you need us. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 24, 2015

Tom Ryan was great. The reason I bought a RX350 was Tom Ryan. He helped us out of a difficult situation and got us into a deal we didn't expect. His concern was our satis More

by DEW926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Tom Ryan
Nov 27, 2015 -

Hoffman Lexus responded

Hello DEW926, Thank you for choosing Hoffman Lexus. We appreciate your feedback on Tom! He is always happy to ensure you have an excellent experience from start to finish. We trust you are loving your RX350 and thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 23, 2015

Superior service and attention to my needs! I had the pleasure of working with Tom Ryan. He worked though the car I wanted was not on Hoffman's lot, he worked extremely hard to acquire the color More

by newcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Tom Ryan
Nov 23, 2015 -

Hoffman Lexus responded

Hello newcar, Thank you for choosing Hoffman Lexus and sharing your feedback on working with Tom Ryan. We are pleased to hear Tom was able to find the right color vehicle for you and ensure your experience was seamless. We trust you are loving your new Lexus and look forward to seeing you at your next scheduled maintenance. Have a Happy Thanksgiving! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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