
Hoffman Lexus
East Hartford, CT
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New car sale For someone who has only been in the business for a few months Mark did a execellant job and made for a great experience in the purchase of my new car For someone who has only been in the business for a few months Mark did a execellant job and made for a great experience in the purchase of my new car I've been in the car business for 32 yrs and his performance would rival any veteran I've worked with see Mark pfahler st Hoffman Lexus More
Top Dealer and Service Consultant I have had the privilege of owning various high-end automobiles and working with their dealerships. I now own a Lexus 470 from Hoffman Lexus and am c I have had the privilege of owning various high-end automobiles and working with their dealerships. I now own a Lexus 470 from Hoffman Lexus and am committed to both the brand and to that Company. The facilities are excellent. The operations of all departments are classy. And the care and personal attention I receive from my Service Consultant, Bob DiNapoli, is truly extraordinary. His friendliness, attention to detail and follow-up represent the tone and heart of the dealership wonderfully. More
Great customer service Purchased my first Lexus from Hoffman Lexus three weeks ago and couldn't be happier. Mike Pease was a great salesperson; was very accommodating and Purchased my first Lexus from Hoffman Lexus three weeks ago and couldn't be happier. Mike Pease was a great salesperson; was very accommodating and answered all my questions. Great car buying experience. More
Easiest purchase I've made! The purchase of my Lexus suv was the easiest car purchase I've made. The dealership, and Mark specifically, made everything enjoyable and effortless. The purchase of my Lexus suv was the easiest car purchase I've made. The dealership, and Mark specifically, made everything enjoyable and effortless. I will definitely recommend him to all my friends and family! More
"CLAY" I went to Lexus in East Haven and was not pleased with the overall acceptance. I called Lexus in Greenwich no cars available I called Westport nothi I went to Lexus in East Haven and was not pleased with the overall acceptance. I called Lexus in Greenwich no cars available I called Westport nothing in stock I called Lexus in East Hartford, and BAMMM, they went over and beyond to find what I wanted, they made me feel like I was acceptable and I mattered, and what made it so easy is I brought a car over the phone.. (REALLY) over the phone you're saying. I found the car and basically almost the last one. If I had to do this all over again I would do it with Lexus of East Hartford, sufficient, determine, and guaranteed to make you smile. My new car is silver and awesome and is named Clay, and as we drove home I have had 11 cars in my life and all I can say is this is my last and the best Lexus RX THANK YOU, THANK YOU, THANK YOU,…. FOR GOING ABOVE AND BEYOND FOY WOODY HAMMONDS for helping me make a wonderful choice REBECCA HALPRIN, for showing me a new challenges and Pete, teaching me new things in life.. More
Sales Associate Mark Pfahler review My initial random visit to Hoffman Lexus was a very calm and inviting experience. I was greeted by Mark Pfahler who was personable,very knowledgeable My initial random visit to Hoffman Lexus was a very calm and inviting experience. I was greeted by Mark Pfahler who was personable,very knowledgeable, professional,and instrumental in my decision to choose Hoffman Lexus as well as him as my salesperson.I would most certainly associate with Mark again in the future !!!! More
So Unexpected! I walked into Hoffman Lexus with blinders on, I believed that being inexperienced in purchasing a car would lead me to be eaten alive by sharks. I was I walked into Hoffman Lexus with blinders on, I believed that being inexperienced in purchasing a car would lead me to be eaten alive by sharks. I was introduced to Mark, who was fairly new to the company. So now I was thinking, oh great I know nothing and he knows nothing and his focus will certainly be only on this sale. Well I was definitely, wrong. Mark took his time with me to answer all of my concerns, he was patient with me when I didn't understand a problem that arose. He recognized my frustration and when he was not sure of an answer he requested assistance in clarity. I was a little more humbled about purchasing a used car that was not even a Lexus but the attention I received made me feel like I mattered and was valued. I walked in not knowing if this was the place to purchase my vehicle, but I ended up leaving with the car of my choice, a great finance price and a added warranty for my comfort needs. Mark checks in with me from time to time to ensure that I am satisfied with my vehicle and to accommodate any concerns that I have about the maintenance. I would recommend Hoffman Lexus to anyone who wants to be treated like a true consumer who is investing in a car. More
Perfect Experience! From the moment that l walked into Hoffman Lexus, l immediately felt comfortable. Not just because their showroom is filled with amazing cars, and not From the moment that l walked into Hoffman Lexus, l immediately felt comfortable. Not just because their showroom is filled with amazing cars, and not just because l was so warmly greeted by Woody, a true gentleman, within seconds of my arrival, but that very minute that l spent there was great. Al Ramos is outstanding with numbers, and with his incredible experience and keen professionalism, he was able to make the purchasing process smooth, easy and comprehensive. So happy with my beautiful car! More
Great experience. Everthing was great getting my 2013 Lexus ES350. It started with Carlos Villaverde who was so helpful and delightful to work with. Everything was done Everthing was great getting my 2013 Lexus ES350. It started with Carlos Villaverde who was so helpful and delightful to work with. Everything was done in such a timely manner. The dealership itself was very accommodating. Rebecca Halprin was great setting up everything in the car for me. Peter Quagliaroli was speedy and efficient at handling the finance. I couldn't ask for anything more from this group of professionals. More
Outstanding Service! Best car buying experience ever! Karan Singh delivers an incredible service and made us feel comfortable at the showroom. Thank you so much for the Best car buying experience ever! Karan Singh delivers an incredible service and made us feel comfortable at the showroom. Thank you so much for the incredible service. More