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Hoffman Lexus

East Hartford, CT

4.6
1,617 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,617 reviews

December 22, 2015

New car sale For someone who has only been in the business for a few months Mark did a execellant job and made for a great experience in the purchase of my new car More

by JohnFsales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pfahler
Dec 23, 2015 -

Hoffman Lexus responded

Hi JohnFsales, Thank you for choosing Hoffman Lexus and sharing your feedback on our sales consultant Mark Pfahler. Your satisfaction is important to our team and Mark is always happy to go above and beyond to ensure you are satisfied with your vehicle. We trust you are loving your new Lexus and appreciate you sharing your story. We look forward to seeing you again soon. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 21, 2015

Top Dealer and Service Consultant I have had the privilege of owning various high-end automobiles and working with their dealerships. I now own a Lexus 470 from Hoffman Lexus and am c More

by anth02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob DiNapoli
Dec 23, 2015 -

Hoffman Lexus responded

Hi anth02, Thank you for choosing Hoffman Lexus service! We appreciate your feedback on Bob DiNapoli. He is always happy to ensure your vehicle is running safely an efficiently. We trust you are loving your new Lexus and look forward to servicing it for you to keep it running beautifully. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 21, 2015

Great customer service Purchased my first Lexus from Hoffman Lexus three weeks ago and couldn't be happier. Mike Pease was a great salesperson; was very accommodating and More

by cathel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos
Dec 23, 2015 -

Hoffman Lexus responded

Hi cathel, Thank you for choosing Hoffman Lexus to purchase your first Lexus! We are always here for you any time you need us and are committed to providing excellent customer service. Let us know any time you have questions or service needs. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 21, 2015

Easiest purchase I've made! The purchase of my Lexus suv was the easiest car purchase I've made. The dealership, and Mark specifically, made everything enjoyable and effortless. More

by HAK84719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pfahler
Dec 23, 2015 -

Hoffman Lexus responded

Hi HAK84719, Thank you for choosing Hoffman Lexus for your recent purchase! We are pleased to hear your experience was seamless. Mark is dedicated to ensuring you have an exceptional experience. We trust you are loving your new Lexus SUV and thank you for sharing your story. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 19, 2015

"CLAY" I went to Lexus in East Haven and was not pleased with the overall acceptance. I called Lexus in Greenwich no cars available I called Westport nothi More

by kathyr117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Foy Woody Hammonds, Rebecca Halprin
Dec 23, 2015 -

Hoffman Lexus responded

Hi kathyr117, Thank you for choosing Hoffman Lexus. We value what our customers have to say and are pleased to read that you had a fantastic experience with Woody, Rebecca, and Peter. We trust you and Clay are a match made in heaven and look forward to seeing you again when he needs service. We appreciate you and wish you and Clay Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 17, 2015

Sales Associate Mark Pfahler review My initial random visit to Hoffman Lexus was a very calm and inviting experience. I was greeted by Mark Pfahler who was personable,very knowledgeable More

by swallace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pfahler, Rebecca Halprin, Ethan Williamson, Mark Pfahler
Dec 18, 2015 -

Hoffman Lexus responded

Hi swallace, We are pleased to read that you had a 5-star experience with our sales consultant Mark Pfahler. Your satisfaction is important to us and we thank you for choosing Hoffman Lexus. We trust you are loving your new ES350 and look forward to seeing you at your next service visit. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 17, 2015

So Unexpected! I walked into Hoffman Lexus with blinders on, I believed that being inexperienced in purchasing a car would lead me to be eaten alive by sharks. I was More

by MyToyota11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pfahler
Dec 18, 2015 -

Hoffman Lexus responded

Hello MyToyota11, Thank you for choosing Hoffman Lexus and sharing your feedback on Mark Pfahler. We appreciate that you trusted his knowledge and dedication to ensure you found a car that fit your needs. We look forward to seeing you again. Let us know any time you have questions or service needs. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 15, 2015

Perfect Experience! From the moment that l walked into Hoffman Lexus, l immediately felt comfortable. Not just because their showroom is filled with amazing cars, and not More

by FRome2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Foy Woody Hammonds
Dec 17, 2015 -

Hoffman Lexus responded

Hi FRome2015. Thank you for choosing Hoffman Lexus for your recent purchase. Our team is dedicated to ensuring you are well informed, comfortable and satisfied with your vehicle. Your satisfaction is important to our team and we are pleased to hear you had a perfect experience with Woody and Al. We trust you are enjoying your new Lexus and look forward to seeing you again soon. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 11, 2015

Great experience. Everthing was great getting my 2013 Lexus ES350. It started with Carlos Villaverde who was so helpful and delightful to work with. Everything was done More

by patricia6456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Villavarde, Peter Quagliaroli, Rebecca Halprin
Dec 14, 2015 -

Hoffman Lexus responded

Hi patricia6456, Thank you for choosing Hoffman Lexus for your recent purchase! We are thrilled to read your feedback on Carlos, Rebecca and Peter. They are a fantastic team that is committed to providing an excellent customer experience. We trust you are loving your new vehicle and we look forward to seeing you again soon. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 08, 2015

Outstanding Service! Best car buying experience ever! Karan Singh delivers an incredible service and made us feel comfortable at the showroom. Thank you so much for the More

by Ed Manuel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karan Singh
Dec 11, 2015 -

Hoffman Lexus responded

Hi Ed, Thank you for choosing Hoffman Lexus and sharing your story with us. We are thrilled to hear you had the best car buying experience with our Internet Coordinator, Karan Singh. Our team is committed to ensuring you are well informed, comfortable and satisfied with your new vehicle. We trust you are loving your new Lexus and we look forward to seeing you at your next service visit. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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