Back

Hoffman Lexus

East Hartford, CT

4.6
1,617 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

Directions

By Type

Showing 1,617 reviews

January 03, 2016

Look forward to Service at Hoffman Lexus! Always a pleasant experience visiting the service department at Hoffman Lexus. Courtesy and efficiency rule the day, and peace of mind knowing that o More

by malcontent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Gagnon
Jan 05, 2016 -

Hoffman Lexus responded

Hi malcontent, Thank you for trusting Hoffman Lexus service! Our staff is committed to providing an excellent experience at every visit. We appreciate you and look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 01, 2016

Excellent Service Department Micki Freeman provided outstanding customer service. She carefully listened to my concerns, kept me informed of repair status, and made me feel confi More

by mtb63
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micki Freeman
Jan 05, 2016 -

Hoffman Lexus responded

Hello mtb63, We appreciate you sharing your feedback on the outstanding customer service you received from our advisor, Micki Freeman. Our Lexus team is dedicated to providing you with an exceptional experience. Thank you for choosing Hoffman Lexus and we look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 01, 2016

Great car buying experience We just purchased a Lexus RX, and had a great experience. Ryan, Peter, Rebbeca and Ashley made it a great experience. From the initial discussion More

by SHAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley - from Internet Sales - She was the reason I came in and did great!, Sebastian Chodulski, Ryan Mendez, Peter Quagliaroli, Rebecca Halprin
Jan 05, 2016 -

Hoffman Lexus responded

Hi SHAI, Thank you for choosing Hoffman Lexus to purchase your 2016 Lexus RX! We truly appreciate your feedback on Ashley, Ryan, Rebecca, Peter and Sebastian. They are a great team that is dedicated to going above and beyond to ensure you have an exceptional experience. We trust you are enjoying your new Lexus and look forward to seeing you at your next scheduled maintenance appointment. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 01, 2016

Michael Pease made my purchase easy from start to finish. From bringing my Lexus IS to my home for a test drive to delivering it after 6pm to accommodate my schedule , my experience at Hoffman was exceptional More

by MEW7387
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Peter Quagliaroli
Jan 03, 2016 -

Hoffman Lexus responded

Hi MEW7387, Thank you for choosing Hoffman Lexus for your recent purchase. We are thrilled to read that you had an exceptional experience with our sales consultant Mike Pease. From extended test drives to delivering vehicles, our team is always happy to ensure you are satisfied. We trust you are loving your Lexus IS and we look forward to seeing you at your next service visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 28, 2015

Great listners and follow through Many dealers seem to want to hustle you. I found Mark Pfahler at Hoffman Lexus to be just the opposite. Mark is a great listener, followed through o More

by carnut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pfahler
Dec 29, 2015 -

Hoffman Lexus responded

Hi carnut, Thank you for choosing Hoffman Lexus and sharing your feedback on our sales consultant Mark. Your satisfaction is important to our team and we are pleased to hear you had a great experience. We appreciate you and trust you are loving your new Lexus! We look forward to seeing you at your next scheduled maintenance. Happy New Year! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 27, 2015

Always comfortable at Hoffman Lexus Mark approached me while I was at the dealership for service. Since I was in the market for a replacement Lexus, I sat down with him and we explored More

by malcontent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pfahler
Dec 28, 2015 -

Hoffman Lexus responded

Hi malcontent, Thank you for choosing Hoffman Lexus service! We are pleased to read that Mark was able to help you find the vehicle you were looking for. Our Lexus team is dedicated to providing an exception experience. We thank you for sharing your story and look forward to seeing you again. Happy New Year! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 27, 2015

Excellent customer service I recently purchased my car from this dealership. I had an excellent experience starting from the test drive to finalizing and buying the car. They ar More

by Contactad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Halprin, Mark Pfahler
Dec 28, 2015 -

Hoffman Lexus responded

Hi Contactedad, Thank you for choosing Hoffman Lexus for your recent purchase. We appreciate that you trusted the knowledge and dedication of Mark to ensure you were completed satisfied. We trust you are loving your new Lexus! See you again soon and Happy New Year! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 26, 2015

Great Customer Experience I had a great overall experience in buying my first ever Lexus. Mark was great in helping me find a car that fit my needs and was flexible to fit it More

by dzbin30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pfahler
Dec 28, 2015 -

Hoffman Lexus responded

Hello dzbin30, We appreciate your feedback on your first Lexus purchase with our sales consultant Mark Pfahler. Mark is committed to ensuring you have an exceptional experience while getting the exact car you want. We trust you are loving your new Lexus and look forward to seeing you at your next scheduled maintenance. Happy New Year! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 25, 2015

2015 Lexus rx450h purchase Love this dealership, I have purchased several other cars from different dealers , but Hoffman Lexus was on top. My salesman Bill Jones was a pleasure More

by Albobarber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Jones, Peter Quagliaroli
Dec 28, 2015 -

Hoffman Lexus responded

Hi Albobarber, Thank you for choosing Hoffman Lexus and sharing your feedback on Bill and Peter. Your satisfaction is important to our team and we are pleased to hear your experience was seamless. We look forward to seeing you again soon. Happy New Year! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 23, 2015

New Car Sale I just purchased my 4th RX350 from Hoffman Lexus. Tom Ryan was amazing to work with. Can't say enough about the dealership and their service departm More

by Dawn D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
Dec 28, 2015 -

Hoffman Lexus responded

Hello Dawn, Thank you for continuing to choose Hoffman Lexus! Our sales consultant Tom Ryan is always happy to provide you with an amazing experience. We trust you are loving your newest RX350 and look forward to servicing it for you to keep it running beautifully. See you again soon. Happy New Year! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

...
123
...