
Hoffman Lexus
East Hartford, CT
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Look forward to Service at Hoffman Lexus! Always a pleasant experience visiting the service department at Hoffman Lexus. Courtesy and efficiency rule the day, and peace of mind knowing that o Always a pleasant experience visiting the service department at Hoffman Lexus. Courtesy and efficiency rule the day, and peace of mind knowing that one's vehicle will receive the best possible care!!!!! More
Excellent Service Department Micki Freeman provided outstanding customer service. She carefully listened to my concerns, kept me informed of repair status, and made me feel confi Micki Freeman provided outstanding customer service. She carefully listened to my concerns, kept me informed of repair status, and made me feel confident about bringing my car to Hoffman Lexus Service Department. More
Great car buying experience We just purchased a Lexus RX, and had a great experience. Ryan, Peter, Rebbeca and Ashley made it a great experience. From the initial discussion We just purchased a Lexus RX, and had a great experience. Ryan, Peter, Rebbeca and Ashley made it a great experience. From the initial discussion through to delivery of the vehicle, the team made this great. Sebastian set everything up from my discussions with Ashley, so it went smoothly from the moment I got there. Thank you! More
Michael Pease made my purchase easy from start to finish. From bringing my Lexus IS to my home for a test drive to delivering it after 6pm to accommodate my schedule , my experience at Hoffman was exceptional From bringing my Lexus IS to my home for a test drive to delivering it after 6pm to accommodate my schedule , my experience at Hoffman was exceptional. Michael Pease was thorough and attentive to my concerns and even called me the next day to make sure I didn't have any unanswered questions. I certainly would recommend the dealership for a professional approach to a car purchase More
Great listners and follow through Many dealers seem to want to hustle you. I found Mark Pfahler at Hoffman Lexus to be just the opposite. Mark is a great listener, followed through o Many dealers seem to want to hustle you. I found Mark Pfahler at Hoffman Lexus to be just the opposite. Mark is a great listener, followed through on all my questions and concerned and waited for me to make my own choices. Most salesmen take years to learn these fine points but Mark seems to incorporate them in his personality. Great experience and I would do it again. More
Always comfortable at Hoffman Lexus Mark approached me while I was at the dealership for service. Since I was in the market for a replacement Lexus, I sat down with him and we explored Mark approached me while I was at the dealership for service. Since I was in the market for a replacement Lexus, I sat down with him and we explored my options.. I ended up purchasing a month earlier than expected, thanks to his patience and helpfulness, and I am pleased to recommend him to other potential buyers! More
Excellent customer service I recently purchased my car from this dealership. I had an excellent experience starting from the test drive to finalizing and buying the car. They ar I recently purchased my car from this dealership. I had an excellent experience starting from the test drive to finalizing and buying the car. They are very professional and they listen to the customer and do everything to make sure the customer is satisfied completely. Will recommend anyone to this dealership to buy or lease their cars... More
Great Customer Experience I had a great overall experience in buying my first ever Lexus. Mark was great in helping me find a car that fit my needs and was flexible to fit it I had a great overall experience in buying my first ever Lexus. Mark was great in helping me find a car that fit my needs and was flexible to fit it within my price range. Hoffman Lexus gave me the best service of any dealership I have ever been to. I would recommend this dealership to anyone in the market for a car. More
2015 Lexus rx450h purchase Love this dealership, I have purchased several other cars from different dealers , but Hoffman Lexus was on top. My salesman Bill Jones was a pleasure Love this dealership, I have purchased several other cars from different dealers , but Hoffman Lexus was on top. My salesman Bill Jones was a pleasure to work with , got me my price with ease and no haggling back and forth. Will definitely be a repeat customer , And also Peter Quagliaroli was also very friendly and a pleasure to work with !!! More
New Car Sale I just purchased my 4th RX350 from Hoffman Lexus. Tom Ryan was amazing to work with. Can't say enough about the dealership and their service departm I just purchased my 4th RX350 from Hoffman Lexus. Tom Ryan was amazing to work with. Can't say enough about the dealership and their service department. More