Hoffman Lexus

Good Service tech service-good. waiting-excellent, dissatisfied w-cleaning of veh. visible garbage driver/passenger seats. outside-not washed well. What is the pu tech service-good. waiting-excellent, dissatisfied w-cleaning of veh. visible garbage driver/passenger seats. outside-not washed well. What is the purpose in adding this courtesy service if effort lacks. happens all time More

Exceptional Experience! We could not rave more about the experience we had a Hoffman Lexus yesterday...we wanted to invite everyone over for dinner afterward! From start to f We could not rave more about the experience we had a Hoffman Lexus yesterday...we wanted to invite everyone over for dinner afterward! From start to finish the service we received was above and beyond and they were more than willing to work with us so that we were guaranteed to leave happy and satisfied. And that we did, we adore our new NX 200t! Carlos and Al were professional, courteous, knowledgable and made us feel like family. We will be Hoffman and Lexus customers for life! Thank you! More

Excellent Customer Service I'm a Hoffman Lexus Customer Since 1997, I'm on my 4th. Lexus ,No one Takes Care of you Like Hoffman Lexus! Monica Pelletetier as always took Great ca I'm a Hoffman Lexus Customer Since 1997, I'm on my 4th. Lexus ,No one Takes Care of you Like Hoffman Lexus! Monica Pelletetier as always took Great care of me and my RX ! RANDY D More

Excellent customer service! Always a great job taking care of my vehicle! Would never bring my vehicle anywhere else. Always timely and efficient! Sarah Gagnon is always great to Always a great job taking care of my vehicle! Would never bring my vehicle anywhere else. Always timely and efficient! Sarah Gagnon is always great to work with! More

it was a pleasure You guys did a fantastic job. Service was a amazing. Definitely I would recommend my friends to buy ur lexuses it was a pleasure to bring my 07 lexus You guys did a fantastic job. Service was a amazing. Definitely I would recommend my friends to buy ur lexuses it was a pleasure to bring my 07 lexus is250 there More

Excellent Experience Karan Singh provided me with a great customer services. He was very welcoming and able to answer all my questions. Since the first day, he made the Karan Singh provided me with a great customer services. He was very welcoming and able to answer all my questions. Since the first day, he made the process very smooth. Hoffman delivered the car to me and made sure that everything was in order. After almost a month of getting my car, they continue to offer a great customer service. More

Micki Freeman Mickie is a great asset to Hoffman Lexus. Her attitude is great. She made me felt appreciated as a customer. Keep up the good work Mickie! Mickie is a great asset to Hoffman Lexus. Her attitude is great. She made me felt appreciated as a customer. Keep up the good work Mickie! More

Prompt, courteous service Service Advisor, Micki, asked all the right questions. She estimated the time needed for the service almost to the minute. Also met with Derek, th Service Advisor, Micki, asked all the right questions. She estimated the time needed for the service almost to the minute. Also met with Derek, the Tech Advisor, who helped us better understand how to use our RX 350's tech. equipment. Not only was he incredibly knowledgeable but he was also a pleasure to work with. He stayed with us until all of our questions were answered. All in all, Hoffman Lexus provided us with exemplary service. More

First Visit Addressed concerns I had. Had a loaner vehicle, as promised. I wasn't aware that oil did not have to be changed until ten thousand miles. Addressed concerns I had. Had a loaner vehicle, as promised. I wasn't aware that oil did not have to be changed until ten thousand miles. More

Satisfactory Service advisor not aware of e-mail specials sent to customer. When you ask for the price of a service, the advisor randomly quotes unaware of discou Service advisor not aware of e-mail specials sent to customer. When you ask for the price of a service, the advisor randomly quotes unaware of discounts offered to the customers. Totally unacceptable knowing that he can charge whatever the customer accepts. Wait time for the car too long for rotation of tires, balancing and fixing punctured tire. More