Hoffman Lexus

Bad Service Dropped my vehicle off in the AM for an oil change and inspection. I was told it would be ready in the afternoon. After being notified my vehicle was Dropped my vehicle off in the AM for an oil change and inspection. I was told it would be ready in the afternoon. After being notified my vehicle was ready to be picked up, I went to go pick the vehicle up and waited in the lounge area for the service person to bring my car around. After an hour waiting I went to go check on the hold up to find that the service person had went to lunch without notifying me or bringing my car in. Luckily, one of the other service members was able to grab my car and cash me out. I also did not receive my inspection report as I usually do when I go to Lexus for service. Very dissapointed at this experience. More

Very good Have been going there for some time service is usually good this time I spoke to Sara about another appt I had and she made sure service was completed Have been going there for some time service is usually good this time I spoke to Sara about another appt I had and she made sure service was completed on time really appreciate that ! More

great experience again at Hoffman Lexus I brought my RX350 in for its routine maintenance and this time I needed a loaner car. My experience was absolutely perfect. They had my loaner ready I brought my RX350 in for its routine maintenance and this time I needed a loaner car. My experience was absolutely perfect. They had my loaner ready and as soon as my car was ready they called me and I was able to pick up my vehicle earlier than they had expected. I highly recommend Hoffman Lexus to anyone who wants outstanding service!. More

love bring my car for a oil change, Excellent customer service, just wish it was a little quicker, waited almost 2hrs , but I will continue bringing my car to u guys. Love the waiting r Excellent customer service, just wish it was a little quicker, waited almost 2hrs , but I will continue bringing my car to u guys. Love the waiting room More

Excellent service Nothing more to say but the service was outstanding they made you feel very comfortable and I would go back again I would recommend it Nothing more to say but the service was outstanding they made you feel very comfortable and I would go back again I would recommend it More

Very good experience On time,serviced as promised, very knowledgeable and courtesies service adviser ,vehicle delivered clean ,informed upfront approximately the cost of On time,serviced as promised, very knowledgeable and courtesies service adviser ,vehicle delivered clean ,informed upfront approximately the cost of the service, offered loaner car if needed. More

excellent service over the years I drive 25,000 miles a year and so need service regularly. I trust and like the people at Hoffman Lexus, and wouldn't take my car anywhere else. I drive 25,000 miles a year and so need service regularly. I trust and like the people at Hoffman Lexus, and wouldn't take my car anywhere else. More

Great Experience I recently just brought a Lexus from Hoffman Lexus a week ago. It was a great experience for me, in which I had the pleasure of working with Eddie Adk I recently just brought a Lexus from Hoffman Lexus a week ago. It was a great experience for me, in which I had the pleasure of working with Eddie Adkins and Al Ramos!! Eddie and Al did everything and anything to make me feel comfortable and get me in a new vehicle!! The both of them worked extremely hard and I appreciate everything they did for me.! Having these two individuals made everything a lot easier. Also at the same time I was able to do something more important on he way, build a relationship with the two of them! If you are looking for a car, and need a dealer and a spot all I have to say is Hoffman Lexus to get the best experience possible!! More

Getting it done! Eddie "bowtie" Adkins was a facinating and hard worker who was able to locate a vehicle to meet my specifications in a very short period of time. the Eddie "bowtie" Adkins was a facinating and hard worker who was able to locate a vehicle to meet my specifications in a very short period of time. the rest of the crew that I interfaced with were equally impressive in spite of the final day of the month chaos. Thanks! More

Our first lexus car This is our first Lexus car purchase we have had and what an amazing experience with the team at Hoffman. We had look at different models, spoke to d This is our first Lexus car purchase we have had and what an amazing experience with the team at Hoffman. We had look at different models, spoke to different dealer ships but what made the difference was the extra mile this team did for us. Specially Eddie and Al who made sure we had the best car and deal to meet our needs. I would recommend Hoffman 100 %. More