Hoffman Lexus

25k service Profession, quick and courteous service. Would not take my GS350 anywhere else. Next best thing to a car not requiring any service at all... Thanks B Profession, quick and courteous service. Would not take my GS350 anywhere else. Next best thing to a car not requiring any service at all... Thanks Bob! More

Super Experience My experience with Hoffman Lexus in East Hartford was painless and quite a delight. No hard sell and all courteous, professional folks. Carlos Villa My experience with Hoffman Lexus in East Hartford was painless and quite a delight. No hard sell and all courteous, professional folks. Carlos Villaverde was very patient and answered all my questions whether crazy or serious. He gave me time to decide and did not push at all. I was so nervous taking the car home but Carlos was very sensitive to that and called me up to make sure I was alright. It was a super experience and will definitely recommend this dealership to folks I know who want to buy a Lexus. More

Great Service I brought my car in for some needed service and Monica was very helpful and even saved me some money. The quality of the work is always great with Lex I brought my car in for some needed service and Monica was very helpful and even saved me some money. The quality of the work is always great with Lexus. More

Great job Great dealing with Micki yesterday. She is very nice and very professional. She provided me with information about work that needs to be done and did Great dealing with Micki yesterday. She is very nice and very professional. She provided me with information about work that needs to be done and did it in a way that was comfortable and free of any pressure. I would recommend Micki to everyone visiting Hoffman Lexus. More

Excellent emergency help My Lexus ES-300's check engine light went on as I drove north from New York City, and there were signs that the car was about to break down. I called My Lexus ES-300's check engine light went on as I drove north from New York City, and there were signs that the car was about to break down. I called Hoffman Lexus to see if they could fit me in. Despite no openings in their busy schedule, they agreed to look at my car first thing in the morning, made a quick diagnosis, found a loaner for me while they got the part, and fixed the car within 24 hours. Sarah was terrific! I'm most grateful! More

Exceeded my expectations in every way! Our car purchase wasn't planned, and it needed to be done ASAP. From the moment I walked into the dealership and met Kevin and Tom, to the interactio Our car purchase wasn't planned, and it needed to be done ASAP. From the moment I walked into the dealership and met Kevin and Tom, to the interactions with Peter in the business office, I felt well-cared for. They went above and beyond to make sure I was informed and comfortable every step of the way. We will need another car, or two, in the next few years and we can't imagine going anywhere but Hoffman. More

On time and professional My visit was pleasant. Attendants were friendly and timely. Service by Micki was timely and professional. I am using the last nine words to tell you t My visit was pleasant. Attendants were friendly and timely. Service by Micki was timely and professional. I am using the last nine words to tell you to eliminate the minimum 25 words. Not needed and will turnoff people. More

Accurate, speedy, friendly service! Over the years, my experiences have been nothing but awesome at Hoffman Lexus service department. I completely trust the team and have continued to st Over the years, my experiences have been nothing but awesome at Hoffman Lexus service department. I completely trust the team and have continued to stay with Lexus vechiles due to the level of excellent care provided by the service team. I want to send a big shout out to Bob Denapoli. He is consistently happy and knowledgeable. This combination puts the customer at ease and makes them want to return. You are lucky to have him as an employee. More

Thank you Monica Special thanks to Monica for OUTSTANDING Customer Service! She truly helped me "right size" my service. Super knowledgeable & helpful.. Totally aw Special thanks to Monica for OUTSTANDING Customer Service! She truly helped me "right size" my service. Super knowledgeable & helpful.. Totally awesome. Thank you Leslie Picard More

In and Out With Fair Pricing Hoffman Lexus always provides fast, efficient and friendly service. We came to the dealership one afternoon since we noticed something rattling while Hoffman Lexus always provides fast, efficient and friendly service. We came to the dealership one afternoon since we noticed something rattling while on the highway. Sarah found the minor problem and since it didn't involve a safety issue arranged an 8:00 am appointment the next day to take care of the problem. More