Hoffman Lexus

Nice friendly staff Nice clean service area.Friendly adviser.Work done in promised time.and satisfied.Explained every thing in details.Top of all fluids and washed car.Re Nice clean service area.Friendly adviser.Work done in promised time.and satisfied.Explained every thing in details.Top of all fluids and washed car.Really very nice service and it was free!!!' More

20,000 mile check Outstanding and pleasant staff. Easy to schedule appointment. Loved the breakfast offering. Especially enjoyed a vacuumed and clean car at the end of Outstanding and pleasant staff. Easy to schedule appointment. Loved the breakfast offering. Especially enjoyed a vacuumed and clean car at the end of my experience. More

Buying my new Lexus I was pleased with the service and negotiation process. Both Mark and Al were professional and helpful. I might have liked to have had a more in depth I was pleased with the service and negotiation process. Both Mark and Al were professional and helpful. I might have liked to have had a more in depth orientation to the car because it has so much technology to learn, but other than that I have no complaints. More

Perfection From the greeting to the final report on the service, it's a delight to see true excellence. Lindsay Fenton was simply outstanding. I learned new thin From the greeting to the final report on the service, it's a delight to see true excellence. Lindsay Fenton was simply outstanding. I learned new things about my vehicle (location of sensor to use the remote door opening, that another sensor activates locking of doors) that I never knew about for my 2013 GS! All my questions were answered. The documentation was thorough and understandable. Thank you for your professionalism, competence, and friendliness. More

60K mile service Service was completed in a timely fashion, I was kept informed on the status of the service, and was provided a free loaner. Monica was very knowledg Service was completed in a timely fashion, I was kept informed on the status of the service, and was provided a free loaner. Monica was very knowledgeable, professional and friendly. More

Excellent Experience! Excellent customer service! We loved the state of the art waiting area with wifi and comfy chairs not to mention, the complimentary breakfast sandwich Excellent customer service! We loved the state of the art waiting area with wifi and comfy chairs not to mention, the complimentary breakfast sandwich! Monica was top notch and very attentive! Great experience! More

Great service as usual! Even though I live outside of the Hartford area and could use a local dealer I still want Hoffman to service my car as it has since 2010. Even though I live outside of the Hartford area and could use a local dealer I still want Hoffman to service my car as it has since 2010. More

Routine service Hoffman Lexus has continued to impress me with the level of service and professionalism. Thank you to Bob DiNapoli and the service team for ensuring m Hoffman Lexus has continued to impress me with the level of service and professionalism. Thank you to Bob DiNapoli and the service team for ensuring my car and my experience were positive. More

superb Micky Freeman is pleasant and professional taking pride in helping me and I imagine others the same way. Also, Derek is as knowledgeable as they come Micky Freeman is pleasant and professional taking pride in helping me and I imagine others the same way. Also, Derek is as knowledgeable as they come when it has to do with the technical complexities of a new car. More

Excellent Customer Service Lindsay was very friendly and helpful! She provided details as to what repairs were needed and why. Shuttle was provided in a very timely and friendly Lindsay was very friendly and helpful! She provided details as to what repairs were needed and why. Shuttle was provided in a very timely and friendly manner. More