Hoffman Lexus

I came in for a 30000 mile service. Sarah was prompt, explained what would be done and got me back out the door very quickly. Sarah was prompt, explained what would be done and got me back out the door very quickly. More

Always satisfied with the service & staff at Hoffman. It’s been over twenty plus years since I’ve been going there for service. Thank you for being consistent. It’s been over twenty plus years since I’ve been going there for service. Thank you for being consistent. More

Excellent service. Monica is great! Very impressed with her communication and courtesy. Service was on time too. Monica is great! Very impressed with her communication and courtesy. Service was on time too. More

They are quick and efficient and really knowledgeable and kind. I love that they send a video of the work they do kind. I love that they send a video of the work they do More

The body of my brand new Lexus is sitting unevenly on the wheels of the car. Anyone looking at it can visibly see it. The Hartford Lexus dealership deemed that it’s in the range of normal and refused t wheels of the car. Anyone looking at it can visibly see it. The Hartford Lexus dealership deemed that it’s in the range of normal and refused to fix it. Horrendous customer service. Took them a full week of having our car to tell us that they don’t feel responsible to fix it. So I am driving around in a brand new Lexus that looks and sits unevenly. More

Always a great experience at the service department. All consultants are experienced Mickey Freeman always does an excellent job. Always willing to keep you posted on your vehicle status.and will go th All consultants are experienced Mickey Freeman always does an excellent job. Always willing to keep you posted on your vehicle status.and will go the extra mile for you ! Hoffman is my to go place whether it’s sales service parts or any other department all employees I have dealt with are courteous, professional, and listen to you Hoffman, driven by trust you can trust the professionals at Hoffman. This is my number 1 dealer when purchasing a vehicle I’ve always found what I’m looking for Mike A More

Excellent job on my car! Accommodating & comfortable lounge while waiting for my car bring serviced. Excellent service rendered! Accommodating & comfortable lounge while waiting for my car bring serviced. Excellent service rendered! More

WHAT CAN I SAY! CAME TO SEE MY NEW CAR, LIKE IT AND DROVE AWAY WITH IT SAME DAY. GOOD THAT I BROUGHT MY CHECK BOOK. EVETYTHING WAS DONE -SALE,REGISTRATION,INSURANS CAME TO SEE MY NEW CAR, LIKE IT AND DROVE AWAY WITH IT SAME DAY. GOOD THAT I BROUGHT MY CHECK BOOK. EVETYTHING WAS DONE -SALE,REGISTRATION,INSURANS AND TRADE MY 17 YEARS OLD LEXUS WITH 192,000 MILES. FANTASTIC PEOPLE, FANTASTIC WORK. More