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Hoffman Lexus
East Hartford, CT
1,625 Reviews
When you choose Hoffman Lexus, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard aboutHoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman Lexus is here to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 1,625 reviews
September 21, 2025
Monica was extremely helpful and knowledgeable. This was my first experience with Lexus and the service was excellent This was my first experience with Lexus and the service was excellent More
by Pks3dogs
Employees Worked With
September 08, 2025
Austin, Monica and Nicole were very professional and pleasant to deal with. Always an enjoyable experience.. pleasant to deal with. Always an enjoyable experience.. More
by bertj
August 27, 2025
Jimmy was very nice to deal with -cordial, friendly, knowledgeable and never pushy or pressuring which was greatly appreciated. He and all of the others we met at Hoffman Lexus are true customer servic knowledgeable and never pushy or pressuring which was greatly appreciated. He and all of the others we met at Hoffman Lexus are true customer service oriented professionals. More
by jbgray
August 13, 2025
Matt was very courteous. Took the time to explain the results of the service. He did everything in a very efficient effective manner. Took the time to explain the results of the service. He did everything in a very efficient effective manner. More
by 22jmg
Employees Worked With
July 19, 2025
I’m someone who really values people who are great at the customer experience. Buying a car ranks high in my least favorite things to do. Working with Ben was so enjoyable, it’s an art that you rarely find customer experience. Buying a car ranks high in my least favorite things to do. Working with Ben was so enjoyable, it’s an art that you rarely find theses days. More
by DaleMarie
July 14, 2025
Matt did a great job helping me with my service and I appreciate all his help! appreciate all his help! More
by louisorsini01
Employees Worked With
July 01, 2025
Best experience I’ve ever had purchasing a vehicle. Got a morning appointment and drove out 4 1/2 hours later. Professional and knowledgeable. Got a morning appointment and drove out 4 1/2 hours later. Professional and knowledgeable. More
by Bounty77
Employees Worked With
James Fappiano
April 23, 2025
I was very impressed with the dealership and the professional way the purchase was done. professional way the purchase was done. More
by diane.dunn0322
March 25, 2025
Like always, Monica and other Lexus Hoffman employees were very professional. My oil change was completed in less than 1.5 hours. During that time I was informed (by text, video and by Monica personally were very professional. My oil change was completed in less than 1.5 hours. During that time I was informed (by text, video and by Monica personally about condition of my vehicle and what is recommended to do in my next visit). More
by Roman H.
Employees Worked With
