Hinshaw's Acura

This is the third car we've bought from Mark Baughman at Hinshaw's. We've shopped around and been on test drives at other dealerships Honda, Acura, Audi, BMW, Toyota, Nissan and we always know more abou at Hinshaw's. We've shopped around and been on test drives at other dealerships Honda, Acura, Audi, BMW, Toyota, Nissan and we always know more about the cars than they do. It's so nice to come to Mark B who knows his stuff! He never pressures us and is sensitive to our budget. It's always laid back and a great experience! More

Hinshaw's Acura has a wonderfull service department! Are family has been taking are Honda's and Acura's there for service for the last 5 yers. All of the service staff is kind, friendly and very helpful Are family has been taking are Honda's and Acura's there for service for the last 5 yers. All of the service staff is kind, friendly and very helpfull. Kelly and Mike are always very helpfull with any questions or concerns we may have. I truly appreciate there level of customer service. They took good care of all are cars. I highly will recommed this service department to anyway. Thank You Team Acura :) More

It was very fast and nice service. He provided me the It was very fast and nice service. He provided me the best offer on the deals. Plus, It was nice to meet somebody who can speak Korean and English It was very fast and nice service. He provided me the best offer on the deals. Plus, It was nice to meet somebody who can speak Korean and English. excellent service overall :) More

I found a 2003 Honda pilot online through Hinshaw Acura. Mark got in touch with me and via email and was very quick to respond to questions I had asked. When I went down to look at the vehicle in person, I Mark got in touch with me and via email and was very quick to respond to questions I had asked. When I went down to look at the vehicle in person, I was impressed. I told Anmol what I was there for and what I wanted to happen, he made sure it did. I requested that we talk numbers/negotiations first. There was no pressure to test drive the car until I was ready. Once that was settled, out we went for the drive. He was very patient with my dragging along my kids and mechanic and he even had a great sense of humor about it. I left that night with my new vehicle and the next day he called to see how I liked it. Everything was great... until the drive home. Unfortunately the transmission went out and I had to take the car back to the dealership. BUT, I immediately called Anmol and told him what happen. He assured me that everything would be taken care. Even on his day off, he showed up at work to make sure that I didn't get the run around. He was right! They replaced the transmission and he kept in touch with me daily to let me know the progress and to let me know when I could bring it back home. I got a letter in the mail from him a week later thanking me for my business. Nice work Anmol :D More

Mike McCoy not only was funny and friendly, but helped me out a lot when I went in on Tuesday to get my body kit installed. Excellent job, excellent service... Period. I would reccomend this service departme out a lot when I went in on Tuesday to get my body kit installed. Excellent job, excellent service... Period. I would reccomend this service department to others looking for Acura services. More

Friendly and knowledgeable sales person as were the other people I had contact with. The whole process was pretty painless and smooth. Would highly recommend this dealership. people I had contact with. The whole process was pretty painless and smooth. Would highly recommend this dealership. More

I expected to purchase a truck with the miles, price and year that was advertised but once I all was wrong once I visited the dealership. However we came to an agreement. year that was advertised but once I all was wrong once I visited the dealership. However we came to an agreement. More

When arriving at Hinshaw's, I had a difficult time in deciding on a purchase of a used RDX or a new TL. Mark was knowledgable and assisted me in qualifying by decision. He came up with great probing ques deciding on a purchase of a used RDX or a new TL. Mark was knowledgable and assisted me in qualifying by decision. He came up with great probing questions which allowed us to make our decision. When we came down to financing, he provided insight into lease versus a typical loan and the pros and cons of each one. I came away educated in my decision on the vehicle of choice and the financing. As a result, I walked away with a new vehicle and was confident that I have made the right decision without the buyer's remorse that typically comes with a big purchase. Even after the purchase, Mark reached back out to us to make sure that we didn't have any follow up questions on the operation of the vehicle. Thanks Mark Baughman @ Hinshaw's Acura Fife. More

Great experience. We told them what we were looking for,and what our price range was and they went out and found it. There was no back and forth run around haggling B.S. We were in and out in 2 hours! for,and what our price range was and they went out and found it. There was no back and forth run around haggling B.S. We were in and out in 2 hours! More

They are really friendly. And made me and my family feel comfortable. And are also willing to work out any deal that best works for you! comfortable. And are also willing to work out any deal that best works for you! More