Hinshaw's Acura

Purchasing a vehicle I had purchased a 2013 ILX in July, 2012. Because of my credit at the time I had a high interest rate but the dealer said that after a good year or m I had purchased a 2013 ILX in July, 2012. Because of my credit at the time I had a high interest rate but the dealer said that after a good year or more with Acura they would either refinance or put me in another new car with a lower interest rate. Since then I relocated to Tacoma, WA. It was now 2 yrs since my purchase so I came into Hinshaw's Acura to see if they could do the same for me. I did purchase anothe ILX, previously owned, and did lower my payments a little. The only thing that disappointed me was that Acura did no come back with a better rate and I didn't get the feeling that anyone in the dealershp really went to bat either. However, it was a little better than I had and Acura easily took the deal so ovrall I was satisfied. The staff at Hinshaws, with whom I interacted were very personalble, friendly, and overall I would not hesitate to reccommend Hinshaw's Acura to friends or family. Brandon White was especially nice, polite, friendly, and accomodating. More

Tamesha Great service provided. The salesman took the time to ensure that he was showing me what I wanted and he worked the best price that I was comfortable Great service provided. The salesman took the time to ensure that he was showing me what I wanted and he worked the best price that I was comfortable with. More

Excellent Service Department My husband and I have been coming here for almost 20+ years! Amazing personnel who are curtious who make you feel at home. I would recommend them to a My husband and I have been coming here for almost 20+ years! Amazing personnel who are curtious who make you feel at home. I would recommend them to anyone! More

Review Nick Ury was great to work with. He was patient and not pushy. If he didn't know an answer he would find it. After buying my TL I went back with quest Nick Ury was great to work with. He was patient and not pushy. If he didn't know an answer he would find it. After buying my TL I went back with questions and he was again very helpful and pleasant More

Amazing and very helpful I wanted to check out a car and texted Devin to see if I can check it out he was very nice and friendly and came in on his day off which is awesome ma I wanted to check out a car and texted Devin to see if I can check it out he was very nice and friendly and came in on his day off which is awesome makes me feel like he really enjoys he's job More

We would definitely recommend Hinshaw's Acura. We were looking for a used car for my daughter's first car and our next door neighbors recommended that we try Hinshaw's. They bought a new Acura a few were looking for a used car for my daughter's first car and our next door neighbors recommended that we try Hinshaw's. They bought a new Acura a few years back and were impressed with the dealership. We found a little used Ford Focus. Elliott Harbaugh was wonderful during the entire transaction. From the time we went on the test drive until the time we drove off the lot, he was there patiently waiting to answer any questions. He was not pushy, which meant a lot to us, but was very helpful at all times. If he didn't know the answer to a question, he would quickly find out for us. We realize this was not a high profit sale for Hinshaw's, but we were treated as if it were. The manager even came by and checked to see if we needed anything from time to time. We had a positive experience at Hinshaw's Acura and will happily recommend it to others. More

hi i recently had my TL in for a clicking noise when i hi i recently had my TL in for a clicking noise when i made a tight turn. Kelly and his staff troubleshoot the problem. The part was available. The hi i recently had my TL in for a clicking noise when i made a tight turn. Kelly and his staff troubleshoot the problem. The part was available. The staff remove and replace worn part. When my TL was finish it shining and smell like a bran new Acura. The staff are very professional they explain exactly what cause the issue . Share with how can enjoy many more care free miles. 05 TL More

He was very helpful showing us how to operate the car There was no hard pressure sales Would buy another car from him. Thanks for all the help!! There was no hard pressure sales Would buy another car from him. Thanks for all the help!! More

I found a 2004 Lexus Es330 online through Hinshaws Acura. I got in touch with Anmol via texting and got a respond quickly. I scheduled a time to go down and look at the car in person. Took the car for a t I got in touch with Anmol via texting and got a respond quickly. I scheduled a time to go down and look at the car in person. Took the car for a test drive and went home with it in a couple of hours later with my trade-in. Anmol made the car buying experience smooth and easy. Very pleased with the serviced I received. Excellent job Acura service team! More

Went in to test drive a MDX and went home with one. They even fixed a few cosmetic issues we had with the car under warranty. Mark was great to work with. even fixed a few cosmetic issues we had with the car under warranty. Mark was great to work with. More