Hinshaw's Acura

Didnt leave a stone unturned We came in to Hinshaw Acura after spending the day looking at other cars our last stop we met up with Nick Ury a bright professional young man passion We came in to Hinshaw Acura after spending the day looking at other cars our last stop we met up with Nick Ury a bright professional young man passionate about his products and very knowledgeable, we were interested in the 2016 ILX after driving it at talking more about the features and accessories we decided to lease the vehicle, took it home and after a couple of weeks of the wife driving it she felt that it was to performance oriented for her liking, so while picking up the License plates I spoke with nick about her concerns and he said that if she was not happy then then down the road we could get her into something else, wen that road was very short and she wanted to see what he could do about upgrading, we came back down and gave the TLX the fine tooth comb treatment drove looked drove she seemed satisfied with the TLX as her type of car unfortunately this is where the story takes a turn. We could not come to terms on the price and trade in value of our ILX and was at a stalemate of Dealer Vs Customer so we drove the ILX home, I emailed Nick and laid out what our best options would be to get our signature on the paper, Nick working very hard to meet our needs and to ensure our satisfaction with the Acura Product line was determined to get us the deal we wanted so after kicking the numbers around with the General Manager they dug deep, sharpened their pencils and found a way to make the deal happen they found incentives and they found rebates I even think they may have took a loss out of their own pockets and made this deal happen and it turned out even better then we would have hoped for I cant thank Nick Ury and Hinshaw Acura for ultimately ensuring customer satisfaction and above all loyalty to the product and to their new lifetime customers. Thanks Ury your awesome. More

Excellent Devin was very professional, and did not pressure or rush us to make a decision. He was very knowledgeable about the car, as well as other aspects of Devin was very professional, and did not pressure or rush us to make a decision. He was very knowledgeable about the car, as well as other aspects of the business. Overall, our experience was excellent. More

New RDX My 2015 RDX performed admirably when some idiot ran the stop sign and totaled it. I walked away, but car was totaled. I knew I would replace it with a My 2015 RDX performed admirably when some idiot ran the stop sign and totaled it. I walked away, but car was totaled. I knew I would replace it with another RDX More

Customer support I bought RDX from these guys. They are awesome, The dealing with the customer by the sales agents is excellent. I strongly recommend these guys. I bought RDX from these guys. They are awesome, The dealing with the customer by the sales agents is excellent. I strongly recommend these guys. More

A great experience car buying at Hinshaw's Acura!! Car buying is not always a pleasant experience but the folks at Hinshaw's Acura were amazing, especially the sales person, Helen. There aren't too man Car buying is not always a pleasant experience but the folks at Hinshaw's Acura were amazing, especially the sales person, Helen. There aren't too many female car salespeople and Helen was the first I've ever encountered and it was refreshing. She was friendly, professional in negotiation, responsive to initial inquiries about the car and just plain fun to talk to. I feel like I got the car I wanted for a fair price. Thank you Hinshaw's Acura and Helen for a great experience! More

Twelve years later -Hinshaw's Acura is still the best! Twelve years ago when our old, other make SUV broke down, we discovered an MDX from HInshaw's Acura didn't cost significantly more than the other make Twelve years ago when our old, other make SUV broke down, we discovered an MDX from HInshaw's Acura didn't cost significantly more than the other makes. Now, twelve years and 235,000 miles later it was hard to find a reason to buy a new car. We have grandkids needing reliable cars, so one of them will get ours and I this week we got a new RDX. We no longer need room for seven passengers. Hinshaw's Service cared for our MDX all those years. They're always friendly and professional. Thanks, Bill. When you buy your car from them they'll provide you a late model loaner. Our 2002 MDX still looks and runs great. Lucky granddaughter to get it. Look for an awesome sales agent, David Ajibade, who knows everything about every Acura and every other potential competitor's vehicles. Saved me tons of time, yet not a surprise that we wanted to continue buying our cars and getting our service at Hinshaw's Acura of Fife. More

Comprehensive Service! Took my Acura TSX in for an oil change this morning. what an awesome experience from the minute i came in (a service manager opened the door and welco Took my Acura TSX in for an oil change this morning. what an awesome experience from the minute i came in (a service manager opened the door and welcomed me) to the moment i checked out! They honored my expired coupon with a discount and i was pleasantly surprised at how personable and helpful Bill at the counter was, and Kelly the service manager who took time to greet me and insure i was taken care of. These guys are legit and they get it! Thanks Hinshaws you guys took great care of me and my car! Warm Regards, Tom Tankiewicz More

Car was exactly as described Devin (my salesperson) was fantastic. He took excellent care of me and did everything he said he would. The car was delivered as promised, no surprise Devin (my salesperson) was fantastic. He took excellent care of me and did everything he said he would. The car was delivered as promised, no surprises. Thanks Devin! More

Best Service Around This service department is the best in the Pacific Northwest. We stopped in today to get an oil change and once again they surpassed our every expect This service department is the best in the Pacific Northwest. We stopped in today to get an oil change and once again they surpassed our every expectation! More

Great experience I have bought a car off a lot three times in my life and all three times it was from Hinshaws Auto Group. My first purchase being from Honda and the I have bought a car off a lot three times in my life and all three times it was from Hinshaws Auto Group. My first purchase being from Honda and the other two from Acura of Fife. It seems that I always start off somewhere else, but always end up at Hinshaws because the folks seem more down to earth and willing to make the deal work for you. I think they may be unaffiliated now, but their body shop does excellent work. I got roped into a lease for the first time and we will see where it goes in 3 years. On paper it makes a lot of sense. First time I bought a car and never looked under the hood. Still haven't to this day. I always told myself I would buy an American car when I got older and could afford it, but it seems like Honda products are more American than any and I couldn't pass up the reliability of a Honda product. More