Hiley Acura
Fort Worth, TX
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896 Reviews of Hiley Acura
Im Rohan Amadoru from Addison,TX.I was searching for a new MDX vehicle on the internet and came across few dealerships in my area. I contacted Paul in Mac Churchill Acura in fort worth about a new MDX. he new MDX vehicle on the internet and came across few dealerships in my area. I contacted Paul in Mac Churchill Acura in fort worth about a new MDX. he was very accomodating to my needs.also Jason Albrarran,Jeff Higy, Dare, help me with the purchase process and negotiations. it was very straight forward and easy to understand. they were very friendly and help full not like the Goodson Acura in Irving,Tx Once I had purchased my new MDX, Paul took the extra time to review all of the features of the vehicle with me and was very patient while answering any questions I had. Aslo Mr Mac the owner of the dealership spoke to me personally. he over looked at my process and negotiations. More
After 22 years of being a Grubb's Nissan customer, Paul Garrett won me over to the Mac Churchill Acura Dealership. From an internet inquiry, Paul responded immediately and invited me into drive an RDX. W Garrett won me over to the Mac Churchill Acura Dealership. From an internet inquiry, Paul responded immediately and invited me into drive an RDX. With great patience, he demonstrated every inch of the car. I was leary of the Tech package at first, being a Grandma; but Paul continued to show great patience in showing me what the RDX could do for me. I test drove the car twice before zeroing in on the RDX. When they didn't have my "color", they searched and found 4 in the State of Texas. They provided transportation for the RDX to arrive early the next week. I feel so free to call Paul anytime with any question. One of the final decision makers, was the "Excellent Service" offered by Mac Churchill. He also gave me his cell phone number in case of any emergency. Paul is extremely "Customer Service" oriented. He takes pride in helping his customers find the "right" vehicle. I'm excited to be a part of the Dealership. More
Paul was very accomodating to my needs while searching for a new vehicle. The purchase process and negotiations were very straight forward and easy to understand. Once I had purchased my new MDX, Paul t for a new vehicle. The purchase process and negotiations were very straight forward and easy to understand. Once I had purchased my new MDX, Paul took the extra time to review all of the features of the vehicle with me and was very patient while answering any questions I had. More
This was our second time buying from Mac Churchill and the second time we bought with Henry as our sales person. It definitely won't be the last. We love driving our Acura! We love the class that Mac Chur the second time we bought with Henry as our sales person. It definitely won't be the last. We love driving our Acura! We love the class that Mac Churchill has and the service department gets an A+ too! More
I was shopping for a new vehicle and had been cross shopping mid-sized sedeans to replace my Infiniti G35, which was passed down to another family member. I shopped many local dealerships in the D shopping mid-sized sedeans to replace my Infiniti G35, which was passed down to another family member. I shopped many local dealerships in the DFW area, Audi, Lexus, Acura, and BMW. I came as I was, street clothes, somewhat intentionally as I've met many a salesperson who judged me right away simply from my clothing. BMW in Fort Worth and the Lexus in GP gave me horrible service, simply trying to rush me back out the door, the BMW 535i was at the top of my list followed by the albeit smaller but fun IS350. Put off by the sale people I went to the Audi in Irving and received very good service looking at an A4, but aside from the incredible interior, something left me wanting for more. Since I was already up in the northern area of DFW, I travelled to Mac Churchill Acura, and it was well worth the distance. I met a great sales person who treated me like I was the most important person he's ever met. He put me into an incredible black on black TL, and within about an hour, I was sold. The test drive was fun and really gave me a feel for the car, the interior is as good as the Audi, which is high praise for a car that once wasn't much nicer than an Accord. The employees at that dealership we exceptionally nice, quick, and very courteous. We had a little trouble nailing down the price, but it was still a few thousand less than the Audi or BMW and on par with the Lexus, but offered way more space and tech. David walked me through the whole process with the dealer financing, and I was out the door in a short afternoon. They train their staff there very well, and I never once the person that was rushed was me. They took their time with me, and we quick with the work they needed to do. TL:DR; If I could rate this dealer higher than a 5, I would. More
In February 2011, Cisco in sales and Dare in Finance helped me get into their last 2010 TL. I wasn’t crazy about the location of the dealership due to Friday rush hour traffic on 820 but my car buying e helped me get into their last 2010 TL. I wasn’t crazy about the location of the dealership due to Friday rush hour traffic on 820 but my car buying experience paid off in the end. My previous vehicle was a 2009 Toyota Camry and I was really overwhelmed with all the perks the TL has to offer. The process took awhile only because I had so many questions in regards to financing and the additional products they offer. Cisco offered to set up the blue tooth for my Iphone while I was working with Dare on the paperwork. More
The BEST experience ever! Coming from a background in the automotive industry I have visited, observed, and purchased from many other dealerships in the DFW area,NEVER again.. I will gladly go to Mac Churchi automotive industry I have visited, observed, and purchased from many other dealerships in the DFW area,NEVER again.. I will gladly go to Mac Churchill Acura again & AGAIN.. I have personally purchased 3 vehicles in the past 2 years from Mac Churchill Acura and have only positive things to say, I can go on and on forever. They have a very real and friendly staff, and are always more than willing to go the extra mile to answer any questions I may have. EVERY visit to Mac Churchill whether it be to trade, purchase, or have service done on my vehicles; I have always been able to get in, out and on my way in a timely manner -no problem! If ever we were to encounter any bumps in the process of working a deal, everything has always been explained to me and resolved. Where else can you honestly shop and get this kind of EXCELLENT service!? I drive nearly an hour and half plus from North Dallas just to simply get an oil change because I know that I will be well taken care of. I have been referring all my friends and family to this dealership and will continue to recommend them to anyone I meet that is shopping for a car. Buying a car is a serious purchase and you should only shop where you will be taken seriously. Not to mention competitive pricing, no one has been able to even come close to the great deals I have gotten on my last 3 purchases. THANK YOU! To the wonderful team @ Mac Churchill that I have had the pleasure dealing with time and time again. You will be seeing more of me in the years to come along with a new large following from the North Dallas area. Keep doing what you do best! More
I will be honest, this was the first dealership that I have ever dealt with in my life. I have heard horror stories from other people about dealerships and purchasing cars in general, needless to say I w have ever dealt with in my life. I have heard horror stories from other people about dealerships and purchasing cars in general, needless to say I walked in nervous and walked out with a huge smile on my face. I told Chris what I wanted, how much I could finance, and that I was a first time buyer. We worked together and made it happen. A few months later it was time to get my first oil change, I was directed to Kimmi Hamilton. He was wonderful to work with and had my car ready as soon as he could. When it comes time to purchase my next car I will most definately make the hour and a half drive to MacChurchill without a second thought. It will probably be the first and last dealership that I deal with and I am always telling people that it is worth the drive. Thanks for the WONDERFUL experience guys! More
Last year, I purchased a certified pre-owned 2006 Acura TSX from David McDavid Acura in Plano. I received a Carfax report which showed that it had not been in any accidents. After receiving a mailer cl TSX from David McDavid Acura in Plano. I received a Carfax report which showed that it had not been in any accidents. After receiving a mailer claiming that they would give you 120% of the black book value for your vehicle, we made a two-hour trip to Fort Worth yesterday to see what they would give me for my car. I actually called them to make sure they would honor the offer before we made the drive. We arrived around 1:15p, and finally sat down to work the numbers around 5:00 or 5:30p. They had inspected my car, and came back with an offer $6400 less than I owed, because they said my vehicle had been in an accident! I told them my vehicle had a Carfax report showing that it had never had body work, and I certainly have not been in an accident, so that was news to me. I wanted to walk out, but the sales guy, Onay, wanted to go back to his manager - so we did that two or three times. I was ready to walk away, but my husband felt that we had wasted too much time to do that, so we leased the MDX - for more down, fewer miles, and a higher payment than I wanted. They got top dollar for their vehicle, and I get bottom dollar. Funny how that works! Mac Churchill thinks I got a great deal and a fair price for my car. I totally disagree. I wish I had listened to my gut, because today I called David McDavid to let them know what had happened. Of course, they are telling me that I should have brought my car back to them, and they would have given me at least $3,000 more than Churchill. they also say that their mechanic found no problems with my car when they purchased it in December of 2009, so they old us a car with no problems. One or both dealerships are not shooting straight They're clearly just out to protect themselves. I asked Mac Churchill if I could return the MDX and get my car back. His response? NO. The paperwork has already been processed. So I'm screwed. Next time, I need to listen to my gut and walk out. But right now, I don't think I ever want to do business with any car dealership again. More
I would not waste your time with this dealership. They send me a flyer in the mail that alluded that I would get 120% of Blackbook for my existing vehicle and I could purchase a new Acura Tsx for 80% of t send me a flyer in the mail that alluded that I would get 120% of Blackbook for my existing vehicle and I could purchase a new Acura Tsx for 80% of the retail value, which they will not actually do when you get there. When I called on the phone they insisted that they could do this when I would come in, but when I actually walked in, everything all of the sudden changed. All they tried to do is show me some payments, but as soon as insisted that I would pay cash, they could not match what they said they would. More