Hiley Acura

As an ex-dealer myself (recently sold a Chrysler/Dodge/Jeep dealership)I was dreading the process of shopping for a car. However those fears proved to be unfounded. I submitted a request Chrysler/Dodge/Jeep dealership)I was dreading the process of shopping for a car. However those fears proved to be unfounded. I submitted a request for an online price quote and was quickly responded to by Cheryl Warren. She offered me an incredibly good price on the new car, an excellent offer on my trade and made the whole process easy and painless. I would wholeheartedly recommend her to anyone looking for a new Acura. Cheryl does exactly what she says she will with none of the BS usually encountered. I sure hope she's around when I get ready for the next one!!!! More

I have purchased over 20 new or used vehicles over the past 36 years. Only one other dealership has come close to the wonderful experiences I have had at Mac Churchill Acura. This is my second vehicle t past 36 years. Only one other dealership has come close to the wonderful experiences I have had at Mac Churchill Acura. This is my second vehicle to purchase there and I am sure to be back again. Everyone I dealt with from Mr. Smith meeting me at my car when I arrived, in the rain nonetheless, to the finance officer who finished the deal, worked with me to get me everything I wanted or expected with regard to my vehicle. I was in and out in about 4 hours driving my new vehicle. The atmosphere at the dealership was upbeat and relaxed. This experience is by far the best. They even exceeded my expectations based on my previous experience there. Kudos to Mark and everyone who made this possible. More

Excellent customer service. Cheryl was pleasant and made my purchase possible. I appreciated her driving the car to my workplace and being able to test drive the vehicle for a couple of days before making my purchase possible. I appreciated her driving the car to my workplace and being able to test drive the vehicle for a couple of days before making a decision. The financing piece was clearly explained by Mike, who appeared willing to explain and to have a strong knowledge base. More

I just want to say thank you to Mark Smith and the whole team for working so hard to get me a car. I really appreciate it and will definitely see you guys again for my next car purchase. I have already refe team for working so hard to get me a car. I really appreciate it and will definitely see you guys again for my next car purchase. I have already referred several people to your dealership. GOD BLESS! More

Purchased my Acura TL SH-AWD w/tech 9/25/2010. I was almost ready to purchase another vehicle at a different dealership. Test drove the Acura TL and was impressed. Luis showed me a number of cars with almost ready to purchase another vehicle at a different dealership. Test drove the Acura TL and was impressed. Luis showed me a number of cars with the accessories I wanted. He really worked hard to find a car I would be happy with. After the 4th car, he suggested the TL SH-AWD that was in the showroom. I looked at it and said "SOLD". I had seen it when we went into the showroom but the interior was dark - not a good thing in this Texas heat. It was suggested that the windows be coated with a heat barrior. Decided to buy this car and have the windows coated. Luis stayed until all the paperwork completed and the car washed. It was almost 9:00 pm when my husband and I left the dealership with the new car. The windows were coated, and the accessories I purchased were done Friday 10/1. When we came back to pick up the TL, Luis went over again some functions of the NAV and paired up our new cell phones. Our former cells were not compatible with the Acura. It took longer than we thought to complete this chore. The new phones weren't cooperating. But Luis finally got everything to work. We greatly apprefiate all his efforts. He was right. With the coating on the windows, the car is much cooler when left in the sun. After only one week, I'm extremely satisfied with the car. This car has more power than I am used to. My previous car was a 4 cyl.-this car moves. I came in looking for a TL w/tech and walked out with a TL SH-AWD. There is a difference in cars. More

I have purchased two new Acuras from Mac Churchill. Both times the buying experience was great. After driving a '05 TSX for five years, I upgraded to a TL. I never had to go back to the dealership for any p times the buying experience was great. After driving a '05 TSX for five years, I upgraded to a TL. I never had to go back to the dealership for any problems with the TSX except for two recalls that took less than an hour each to be completed. The service department was great and the coffee machine in the waiting area is amazing. My buying experience with Luis was great. He helped me focus in on exactly what I wanted and I left with the perfect car for my wife and me at a reasonable price. More

They were very friendly and worked hard to help us get to our price. I felt like I could trust what they were saying. I hate to feel like I am being pressured and I did not once feel under pressure. Overall our price. I felt like I could trust what they were saying. I hate to feel like I am being pressured and I did not once feel under pressure. Overall it was a positve experience. I had dealt with two dealers who were closer to my house but could get what I needed. More

I recently purchased a certified vehicle, alledgely 150 point inspection, right??? I drove it home - I noticed it had a bumpy ride, i called the dealer, they said all SUV's (RDX) have a bumpy ride. A few point inspection, right??? I drove it home - I noticed it had a bumpy ride, i called the dealer, they said all SUV's (RDX) have a bumpy ride. A few days later, it rained terribly, the windshield wipers were bad, could not see out the windows. I happen to bring the car back for some minior detailing about a week and half after I purchased the vehicle, i complained about the ride and a squeek in the back of the car and the wipers. When I told them about the wipers, they said they probably needed to be cleaned. I left the car for a few days, parts were not in... guess what, the Left Strut was bad... so much for a certified vehicle, This car should not have been sold with a bad strut. BUYER BEWARE! Then, when i picked the car up, the service manager had the nerve to say to me, yes, we cleaned the wipers, and they were fine, but we decided to replace the wipers anyway!!! This give me little to no confidence in their 150 Point Certification check.I'm most likely going to another dealer to have th car looked at to ensure there is nothing else wrong with it. Granted, all at Acura were very nice to me, however I'd rather a rude mechanic that is going to ensure there is nothing wrong with my vehicle, over a smile and a coke, if you know what i mean. Car purchased - 2007 RDX with 25K miles, Price Tag $27K. They did repair the left strut, they had to, but this is something that should have never left the lot prior to being soled. And, for this amount of money, they damn better give me new wipers. The point of the story is, Struts are serious and damage to them can impact critical safety components of the car, traction and suspension. If they do not check the basics out on a car or pay attention to the small things, no telling what else they overlooked!! More