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Hiley Acura

Fort Worth, TX

3.7
896 Reviews

3125 NE Loop 820

Fort Worth, TX

76137

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896 Reviews of Hiley Acura

June 05, 2012

I am 67 years old, and have bought several cars in my life. The two guys named above could not have treated us any better. Carlo was the most helpfull of the two. If all sales people were like him it wou More

by nolanh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
carlo guerrera / rode chambers
Jun 05, 2012 -

Hiley Acura responded

Thank you for taking the time to write about your recent visit with us! We are happy to hear that Carlos was able to provide you with the service you deserve, and we'll be sure to let him know of your kind words. If there is anything more we can do for you please don't hesitate to contact us. Also, if you take a moment to like us on Facebook and follow us on Twitter we will keep you updated on current events and specials that are reserved for our online fans. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

June 05, 2012

Great Sales Process. Excellent Service Experience! Best Great Sales Process. Excellent Service Experience! Best Waiting Area in town. I would surely recommend this dealership to friends and family. Hope More

by joshadams16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2012 -

Hiley Acura responded

Thanks for rating us, Josh! We truly appreciate your kind words and generous recommendation. Congratulations on your new car and the construction should be finished sooner rather than later! If there is anything we can do to assist you please be sure to let us know. Also, if you take a moment to like us on Facebook and follow us on Twitter we will keep you updated on current events and specials that are reserved for our online fans! Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

June 02, 2012

I had a groupon for an oil change, tire rotation and multi-point inspection. Even though I was late for my appointment due to traffic, and I had a coupon, I was treated with great respect and friendline More

by hjoycere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kale
Jun 04, 2012 -

Hiley Acura responded

Thank you for rating us! We are glad to have been able to provide you with a friendly and respectful customer service experience. Thank you for choosing Mac Churchill Acura, and we look forward to seeing you again! Oh, and don't forgot to follow us on Twitter too to stay updated with service specials, events and much more. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

June 01, 2012

I brought the car in for regular oil change and had a couple warranty issues that I wanted handling. The servicing of my car was great. All my warranty issues were handled without question. The onl More

by tjkafatx
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 01, 2012 -

Hiley Acura responded

Thank you for taking the time to share your experience with us. It is great to hear from loyal customers such as yourself. I am sorry to hear your experience with our service department was frustrating for you. We look forward to exceeding your expectations when it's time for your next services visit. If you can, please like us on Facebook and follow us on Twitter so we can keep you updated on events and specials reserved for our online fans! Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

May 30, 2012

Test drove Acura MDX 2012 few months ago at Mac churchill. I was told by chanon that he will beat any other Acura dealership price by $500. Got a quote from another Acura dealership on 2012 MDX. I More

by speed80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 30, 2012

Mac Churchill provided me with the worst car-buying experience I've had to date. They delivered a Certified 2011 Acura MDX to me with a broken A/C. They fixed it under warranty, which was fine, but t More

by gmarcha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlo Guerrera
May 30, 2012

I normally pay cash for all my purchases. I was required to finance to the get the internet price, which caught me off guard. While the ommission of the information was not intentional, the process prolong More

by jemmett2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffie James
Jun 01, 2012 -

Hiley Acura responded

Thank you for writing this great review! Our guests are of the utmost importance to us and we loving hearing about their experiences at our dealership. We look forward to seeing you in the future. Follow us on Twitter and like us on Facebook for updates and special offers from Mac Churchill Acura. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

May 25, 2012

Kale is a great Service Adviser. He was very courteous and professional in my dealing with him in the service department. My car was repaired promptly and at a reasonable price. I really appreciate that m More

by jhwmhw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kale Moreland
May 25, 2012 -

Hiley Acura responded

Thank you for sharing your experience with our service department! We are glad to hear that your services appointment with us was enjoyable and positive. We look forward to giving you the same great service when it's time for your next appointment. Thank you, and don't forget to follow us on Twitter and like us on Facebook for updates and special offers from Mac Churchill Acura. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

May 24, 2012

I was met by Darren Mitchell on the way in to the dealership. He was very friendly, but not pushy. Darren found out what I was looking for and brought me out to look at few vehicles that matched my More

by Danny-Sadler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2012 -

Hiley Acura responded

Danny, thank you for this post! Congratulations on your new vehicle! We could not be more pleased to hear that you were satisfied with the customer service at our dealership. Brittany and Darren are dedicated to providing quality service and we're proud to have them on the Mac Churchill team. Let us know if there's anything more we can do for you, and don't forget to follow us on Facebook and Twitter to stay updated with the dealership. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

May 24, 2012

if you buy a car from from this dealer and you are lucky to get a vehicle protection program good for you! because if you don"t!chances are you WILL GET LEFT with the bill if something is wrong even if you More

by KITA69
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
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