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Hiley Acura
Fort Worth, TX
896 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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896 Reviews of Hiley Acura
July 03, 2012
Kenneth Clark was very professional in every way and always on top of things. We were able to negotiate a deal over email before actually going over to the dealership. Once at the dealership we were in always on top of things. We were able to negotiate a deal over email before actually going over to the dealership. Once at the dealership we were in and out with our new car in 3 hours. Definitely recommend him to anyone looking for a car and would work with him again in the future. More
by mukelugile
Employees Worked With
Kenneth Clark
July 02, 2012
I had purchased a Groupon for an oil change which is the original reason I went to Mac Churchill, but the service I received will definitely have me return. From the time I entered the service area the staf original reason I went to Mac Churchill, but the service I received will definitely have me return. From the time I entered the service area the staff was friendly, attentive and informative. My vehicle was taken for service almost as soon as I arrived and I was shown to the waiting room - comfortable chairs and lots of coffee, drinks and snacks available to make the wait pleasant. My service was finished fairly quickly, including a car wash and vacuum. My car is older, but there was no pressure to have additional work done. The entire staff is professional and courteous and I'll be going back this month for my state inspection. More
by juliemol
Employees Worked With
Ian McKenzie
July 01, 2012
From the reviews it looks like these guys are consistent. It appears that many customers are told "Sure, come look at the car you see on our website, we'll have it ready for you at your 3pm appointment..." It appears that many customers are told "Sure, come look at the car you see on our website, we'll have it ready for you at your 3pm appointment..." Only to find out when you get there that the car isn't there. I was told "yeah, sorry, that car just went to auction like an hour ago. But we have lot's of other cars if you'd like to look at anything else..." Amazing place. More
by amazedurinbusiness
Employees Worked With
Many about 5 different people
July 01, 2012
Everyone is always very professional and friendly at Mac Churchill Acura 3125 NE Loop 820, Fort Worth, TX 76137. I will purchase my next car from this same dealership and I will refer anyone and everyone I Churchill Acura 3125 NE Loop 820, Fort Worth, TX 76137. I will purchase my next car from this same dealership and I will refer anyone and everyone I know to this dealership. More
by lasybilc
Employees Worked With
Ian McKenzie
June 30, 2012
Mac Churchill and his team of experts provides professional and complete service. I have purchased several cars and a used truck from them. When services is needed, I call them and do not even c professional and complete service. I have purchased several cars and a used truck from them. When services is needed, I call them and do not even consider another shop or dealer. More
by halwatson
June 30, 2012
I would buy from Mac Churchill Acura again. The sales person that helped me was very professional and did not pressure me at all. It was a pleasure visiting and dealing with this dealership. person that helped me was very professional and did not pressure me at all. It was a pleasure visiting and dealing with this dealership. More
by Dabbster
June 29, 2012
The service was great. The people that worked with me were very friendly. We took are car in for and oil change, inspection, and wash and it came back looking great. were very friendly. We took are car in for and oil change, inspection, and wash and it came back looking great. More
by jnmm123
Employees Worked With
Raffie James
June 25, 2012
I bought new Acura TL at around midnight, so I did not read all of that service agreement as it was about 11PM and wanted to go home soon. I just believed whatever Armando told me and signed it. He explai read all of that service agreement as it was about 11PM and wanted to go home soon. I just believed whatever Armando told me and signed it. He explained me some package that consists of service contract and insurace comes for $750 for five years, so I said ok. Next day I was going through all of the documents given to me, I was shocked to see that they charged me $7700 for the package what they told me was $750. I went to Armando and asked him about that, now he says thats your monthly payment not for 5 years. I feel like it's fraud happend with me. I put a cancellation request, but nothing happend till now. More
by skotrik
Employees Worked With
Armando Martinez
June 23, 2012
Ian was very friendly and the lounge area was super for waiting. Ian explained what was done and also answered some questions that I had about the tires. I love my Acura! waiting. Ian explained what was done and also answered some questions that I had about the tires. I love my Acura! More
by woodmaurine
Employees Worked With
Ian (don't remember his last name)
June 20, 2012
Kenneth was helpful, informative, and portrayed great customer service. Armando in finance was also very knowledgeable. They both represented the dealership well. I give them both gold stars!! customer service. Armando in finance was also very knowledgeable. They both represented the dealership well. I give them both gold stars!! More
by shonandjake
Employees Worked With
Kenneth Clark and Armando
