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Hiley Acura

Fort Worth, TX

3.7
896 Reviews

3125 NE Loop 820

Fort Worth, TX

76137

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896 Reviews of Hiley Acura

August 02, 2012

Kenneth Clark made my car buying experience great and everyone at Mac Churchill was very professional. I got the best deal from them and the service at Mac Churchill is outstanding. Thanks Kenneth! More

by jasmatth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Clark
Aug 02, 2012 -

Hiley Acura responded

Thank you for writing this review! With years of experience and training, Kevin and the rest of the staff at Mac Churchill are always eager to deliver the professional customer service that our guests deserve. Thank you for choosing Mac Churchill, and please feel free to contact us if you ever have any questions or concerns. Oh, and be sure to check us out on Facebook and Twitter too! Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

July 31, 2012

Very Courteous Service. As soon as I drove up, I got service immediately with a smile and professionalism. The workers kept me informed often on the status of my vehicle and service and what the depart More

by Gueyser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimmie Hamilton
Jul 31, 2012 -

Hiley Acura responded

Thank you for the review! We are glad to hear you appreciated our waiting area so much. Our goal is to make sure that each of our customers is fully accommodated when receiving our quality service. Let us know if there's anything more we can do for you, and be sure to check us out on Facebook and Twitter. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

July 25, 2012

Once they were able to look at my car the diagnosis and work were very quick. Service advisor was very helpful and kept me up to date on everything. More

by Tommyd2583
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Howell
Jul 26, 2012 -

Hiley Acura responded

Thank you for writing this review. Our service team always strives to be as accommodating as possible for our guests. We respect that our visitors' time is very important. Please see us again soon! Oh, and don't forget to check us out on Twitter and Facebook. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

July 21, 2012

We have now bought two Acuras from Chanon Ingles at Mac Churchill Acura. We bought a 2010 certified Acura TSX with Tech Package last July and felt so good about the purchase and the relationship we had bui More

by afewnicholsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2012 -

Hiley Acura responded

Thank you for taking the time to rate us! Our sales team are always committed to a no-pressure, high integrity approach to car sales and we're glad to hear this made your decision easier. Please let us know if you ever have any questions or concerns. Oh, and don't forget to follow us on Facebook and Twitter as we often post coupons, specials and much more there. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

July 16, 2012

Horrible, Lazy, Un Caring, Liars, Time wasters. We spent all day there for no reason, they tried to sell us a 1999 4 runner with scratches all over it. More

by bourgeoislsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dung Hoang
July 14, 2012

Let me start by saying, this was my very first new car purchase and I was a nervous wreck. I could not have asked for a better salesperson. Michael Weide is phenominal and worked very hard to ensure that More

by LUVMYACURAMDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weide
Jul 16, 2012 -

Hiley Acura responded

Thank you for rating us! After over so many years in the automotive industry, we know that there are many places you can purchase your next vehicle. It's why we make the most of every opportunity to earn your business by always providing superior customer service. We hope you are enjoying your new vehicle and if there is anything more we can do for you please don't hesitate to contact us. Also, if you take a moment to like us on Facebook and follow us on Twitter we will keep you updated on current events and specials that are reserved for our online fans. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

July 12, 2012

Friendly service guy (Matt) who was concerned with our problem, advised us we had a recall and set an appointment for future repair. It's good to work with someone who is straight-forward and friendly, a More

by bduvall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Duvall
Jul 12, 2012 -

Hiley Acura responded

Thank you for sharing your experience with our service department! Providing you with straight-forward and friendly counsel on your service repairs is a top priority of our service department. We look forward to giving you more of the same when it's time for your next appointment. Thank you, and don't forget to follow us on Twitter and like us on Facebook for updates and special offers from Mac Churchill Acura. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

July 08, 2012

We received excellent service from our Sales Manager -- Mo. He did everything as promsised over the phone and even threw in a few accessories for free. On the whole we had a very pleasant experience at the More

by ravi.vedantam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2012 -

Hiley Acura responded

Ravi, thanks for taking the time to write this review! Mo is a terrific asset to the Mac Churchill family and has many years of experience satisfying our customers needs. Thank you for choosing Mac Churchill Acura, and please let us know if there's anything we can do for you in the future! Don't forget to check us out on Facebook and Twitter to stay updated with the dealership. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

July 05, 2012

The experience at this place was hands down the worst of the worst. I would and never will deal with this dealership again. Truth be told they give a "tote the note" lot a run for their money. Shame on y More

by asgolightly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Luong
July 05, 2012

Purchased a used vehicle from this dealership. They failed to disclose the problem issues with the vehicle. I had to point out the DTC code and the issue when turning the vehicle hard left or right. T More

by adamharris
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Torres
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