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Hiley Acura

Fort Worth, TX

3.7
896 Reviews

3125 NE Loop 820

Fort Worth, TX

76137

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896 Reviews of Hiley Acura

August 16, 2012

very cutious and precise on all the repairs and recommendations on services done & needed. very professional yet very down to earth folks.very clean and organized dealership More

by bjsittig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service
Aug 16, 2012 -

Hiley Acura responded

Thank you for taking the time to post this review. At Mac Churchill Acura we are proud to have a strong and committed services department with many years of experience in satisfying our customers' needs. We look forward to serving you again in the future! Don't forget to check us out on Facebook and Twitter for service specials for your next visit too! Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

August 16, 2012

Recall work was performed while I waited and done more quickly than estimated. The waiting area was very inviting and stocked with good coffee and snacks. More

by jschooler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2012 -

Hiley Acura responded

Thanks for taking the time to review us! Mac Churchill has been serving our customers' auto needs for years with quality and speed, all in a comfortable and friendly atmosphere. Feel free to contact us with any of your future repairs and be sure to check us out on Facebook and Twitter to stay updated with the dealership. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

August 09, 2012

Everything was fine EXCEPT they scuffed my front bumper when they did the defogging on my headlights.I took it back but it still looks the same. More

by Linda Coffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffie James, Raffie James
Aug 10, 2012 -

Hiley Acura responded

Linda, Thank you for sharing your experience with us. I'm sorry to hear about your bumper. I would like to discuss this matter with you further in order to bring a complete solution to this situation for you. Please contact me at your convenience. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

August 09, 2012

I gave a high rating because of the professional service I received at Mac Churchill. I spent an entire day at the dealership while deciding to purchase a vehicle. Steven was very engaging, attentive to my More

by Simplytree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2012 -

Hiley Acura responded

Thank you very much for this lovely review! We're so thrilled to hear you enjoyed your visit here working with Steven. He will be happy to hear of your kind words and satisfaction. Enjoy your vehicle and let us know if there is anything you need at all. Remember to visit us on Facebook and Twitter as well to keep in touch. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

August 08, 2012

Horrible experience trying to purchase!! We were told an exact amount and upon arriving (from Frisco), we were told the price of the car had NOT been calculated correctly! NEVER ATTEMPT TO PURCHASE ANYTHI More

by Walthall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose A Quezada
August 07, 2012

I have been a satisfied customer with both buying and having service at the dealership. Their service department is great and I have always been treated as a special customer anytime I have needed to ha More

by bettyfincher
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 08, 2012 -

Hiley Acura responded

Thank you for the kind review! We are pleased to hear your customer service experience at our dealership has been consistent and positive. Feel free to contact us with any of your future auto needs. Like us and follow us on Facebook and Twitter to stay updated with the dealership. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

August 04, 2012

This is the second Acura I have purchased from Mac Churchill. Both times, the sales team of Chanon Ingles and Mark Smith have been simply top-notch. Both are very knowledgeable, experienced, and low-k More

by ngpsaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Smith
Aug 06, 2012 -

Hiley Acura responded

Thanks for writing this post! Our sales team always takes extraordinary steps to guarantee your complete satisfaction and we're very glad to hear that we were able to deliver on that goal for you. We look forward to seeing you again when it's time for your next car! Oh, and be sure to follow us on Facebook and Twitter too! Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

August 04, 2012

Friendly quality service, with the work done on time. I will return when I need additional service and would recommend Mac Churchill to my friends. More

by cippm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffie James
Aug 06, 2012 -

Hiley Acura responded

Thank you for writing this review! Here at Mac Churchill Acura you can always be sure that your vehicle will be in well-qualified hands during your service visits. We look forward to giving you the same great experience when it's time for your next visit! Let us know if there's anything more we can do for you, and be sure to check us out on Facebook and Twitter. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

August 03, 2012

The only thing I have to say its that Kenneth Clark was an awesome sale person did everything on his behalf to sale me the car I was looking for. I highly recommend his services to anyone out there you wo More

by Carlitta21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Clark
Aug 03, 2012 -

Hiley Acura responded

Thank you for taking the time to write this review! Our long-standing reputation is not only because of our huge inventory or our vast accessories store, it's also from the incredible service that all our employees provide. Congratulations on your new vehicle and please see us again soon! Oh, and be sure to check us out on Twitter and Facebook to stay updated with the dealership. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

August 03, 2012

We purchased 2010 Acura MDX (certified) from Mac Churchill recently. We noticed one of the front break lights is broken one week after the purchase and promptly notified Paul (Our bad for not notici More

by nageen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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