Hiley Acura

Always a pleasure dealing with Churchill Acura. Sales and Service personnel are very responsive and this service is why our next car will be an Acura. There are many cars that are satisfactory but the o and Service personnel are very responsive and this service is why our next car will be an Acura. There are many cars that are satisfactory but the outstanding service by Churchill Acura is what keeps us going back when we replace our present cars. More

This is my second car purchase for Mac Churchill Acura!! I just love my new 2012 Acura TL Advance tech! Service is great and sales person Jim Haas took great care of me in helping me with this excellent cho I just love my new 2012 Acura TL Advance tech! Service is great and sales person Jim Haas took great care of me in helping me with this excellent choice of vehicles. This dealership is so friendly, knowledgable, and helpful. Service is great and customer appreciation is greatly recognized ! I definitely recommend this dealership to anyone looking for first class service . More

After my disappointing situation yesterday with a service advisor who did not follow the instructions he was given by Michael, Mr. Latouf handled my problems quickly and professionally. Michael called today advisor who did not follow the instructions he was given by Michael, Mr. Latouf handled my problems quickly and professionally. Michael called today to follow up. My confidence in Mac Churchill Acura is restored. More

I have purchased 4 cars from Mac Chucrhill Acura over past 10 years and I have always been very satsfied with my experiences there. The sales staff is courteous and knowledgable. The service department past 10 years and I have always been very satsfied with my experiences there. The sales staff is courteous and knowledgable. The service department is always quick and fair in thier pricing, remember you get what you pay for. I have had such a good experience at this dealership that aside from me buying 4 cars there, I have brought several friends in and they have purchased cars there as well. As far as I know my friends have also had good experiences. I will continue to give Mac Churchill Acura my patronage for years to come. More

Found the vehicle on eBay and Cheryl was fast, friendly & professional... great car buying experience. My husband and I both will highly recommend her to anyone looking for a new or used vehicle. & professional... great car buying experience. My husband and I both will highly recommend her to anyone looking for a new or used vehicle. More

Took my car in to have the antenna repaired. It had been damaged during hail damage repair at another bodyshop (not associated with MacChurchill Acura). The repair was covered by an insurance claim. Ther damaged during hail damage repair at another bodyshop (not associated with MacChurchill Acura). The repair was covered by an insurance claim. There was so much confusion and miscommunication between the service department and my insurance company that it took 2 weeks to get my car diagnosed, inspected by the insurance claims adjuster, repaired and returned to me. The insurance adjuster called the service department to schedule a time to take a look at my car and was told that my car was not there. The insurance company called me to make sure where my car was and then called the service department again. Once again, the service department assured the insurance company that my car was not there. My insurance company then cancelled the claim. I never received any calls from Mac Churchill with updates about my car. I called daily to check on my car, left numerous messages for Mr. Jones, but never received a return call. The only time I was able to speak with him was once or twice when I called and he actually answered the phone. In order to get this particular repair done on my car, I had to take it to an Acura dealership. I hope I don't have to take it back to an Acura dealership for repairs again, because frankly, I don't know where I'd take it. For all repairs and service, I now take my Acura to Frank Kent Honda in Ft Worth. They are an awesome dealership with great ammenities for their customers and the service staff is friendly, helpful and courteous. Not only that, they answer their phones and if you have to leave a message, they return your call in an hour or less. More

I have always found the service people to be very helpful, fair and honest. It has always been a good experience. They don't keep you there too long, even when you just drop in as I had to do yeste helpful, fair and honest. It has always been a good experience. They don't keep you there too long, even when you just drop in as I had to do yesterday when my battery decided to go out. June A. More

Matt, my primary service contact for my visit was very attentive and got me in and out in less than an hour even though it was only an oil change this trip. Although I told him that my vehicle did not nee attentive and got me in and out in less than an hour even though it was only an oil change this trip. Although I told him that my vehicle did not need washing he made sure that it was freshly vacuumed out before I left. ALSO, I was pleasantly surprised when Mac Churchill HIMSELF greeted me when I pulled into the service bay. I was impressed with his interest and enjoyed my conversation with him. I came away with the impression that he really does care what his customers think. More

Kenneth Clark was extremly professional. The purchasing process was stress free and for the first time in my many times of purchasing a vehicle very enjoyable. Great staff from sales, make ready, to financ process was stress free and for the first time in my many times of purchasing a vehicle very enjoyable. Great staff from sales, make ready, to finance. More