Hiley Acura

Tip for potential customers... STAY AWAY! The service department may be very helpful but do not try to look at a new car. These guys keep calling and calling no matter how many times you say no. The ba department may be very helpful but do not try to look at a new car. These guys keep calling and calling no matter how many times you say no. The bad thing is that I was very interested in a car until they became high pressure and disrespectful. I told them I could not come back to the dealership until after a business trip and they kept calling over and over. I told them in emails and on the phone that I was interested but they kept pushing for me to come now before my car lost its value. I was coming in Monday, not in a year. Once they became rude, I asked them not to call me again until Monday. They continued and I told them to never call me again - I would buy elsewhere. They are STILL calling. Beyond rude. Just vultures. BUYER BEWARE. More

I've been saving for few years to buy a different car and was set on purchasing a low mile used (service loaner/lease return) instead of brand new. After much looking/research, I decided on 2012 Acura TL du was set on purchasing a low mile used (service loaner/lease return) instead of brand new. After much looking/research, I decided on 2012 Acura TL due to the refined body style and slightly improved gas mileage over the prior year TL model. I searched Autotrader.com for weeks and found exactly what I was looking for (certified used 2012 TL/Tech, white/parchment leather) 3 hours away at Mac Churchill Acura. I decided to use the website's instant message feature to inquire more about the car with a random salesman. Lucky for me, Michael Weide was the salesman that responded. Mike was very helpful in explaining the features of the car over several messages but being somewhat skeptical of car salesmen, I decided not to provide my phone number. I haven't purchased a car in years and do NOT enjoy the process. I wasn't real serious about buying a car 3 hours away from a dealer i knew little about anyway. My local dealer only had brand new TLs in stock and most of which had severe hail damage from recent storm. After much thought and continuous searching, I decided to call Mike and see if the car was still available a couple of days later. Bottom line, due to my reservations I missed out on the car. Like any good salesman Mike told me the deals Mac Churchill had on brand new TLs but I explained i wanted low mile used since i wasn't financing. He took down my requirements and seemed genuinely interested in helping me find exactly what I wanted. In a few days he called me back and said "I've found your car". As it turns out he did. He found a service loaner that was soon to come up for sale. As promised, he called me a few days later and gave me first opportunity to buy it. He presented a fair price and we made the deal over the phone. Long story short, the car was as described when I arrived to pick it up a few days later. It was a busy Saturday at Mac Churchill when I arrived, but Mike didn't just rush me through the paperwork and get me out the door so he wouldn't miss out on another sales opportunity. He truly wanted me to be comfortable with the deal and took lots of time showing me the features of the car and programming settings based on my preferences. Mike is a true customer service professional and he made my Mac Churchill buying experience enjoyable. Four months later I'm enjoying my 2012 TL Tech and I know if I ever have a question I can always email Mike. Although it's 3 hours from my home, I won't hesitate to call Mike at Mac Churchill if I'm ever in the market for another Acura. More

I had a very pleasant car buying experience at Mac Churchill Acura. From the sales person to the finance team, all aspects exceeded my expectations. I would have no problems driving from Addison to Fo Churchill Acura. From the sales person to the finance team, all aspects exceeded my expectations. I would have no problems driving from Addison to Fort Worth for my next vehicle purchase. More

Perfect! From start to finish it was a red carpet experience. Carol Guerra should be cloned and give teaching seminars on how to make a car buying experience PERFECT for your life-long customers. experience. Carol Guerra should be cloned and give teaching seminars on how to make a car buying experience PERFECT for your life-long customers. More

LOVED working with Mike Weide buying 2 cars in August. The deal was done by phone and email without any salesman crap. Gave us a price on both cars, which was awesome, bargained some on the trades and tha The deal was done by phone and email without any salesman crap. Gave us a price on both cars, which was awesome, bargained some on the trades and that was it! I HATE to have someone say "If I can make this deal, sign here and I have earned your business today." We drove twice from Little Rock, Arkansas to purchase from Mike and Mac Churchill. I'm planning to trade my MDX when the 2015s come out and Mike is the first person I will call since my local dealership (Riverside Acura in Little Rock) has stabbed us in the back after being very loyal customers for almost 20 years. More

The folks at Mac Churchill Acura were very professional and made it very easy to do business with them. After visiting the local dealership here in El Paso it was obvious I would need to look for an Acura and made it very easy to do business with them. After visiting the local dealership here in El Paso it was obvious I would need to look for an Acura outside of El Paso. When I contacted Mac Churchill Acura, Michael Weide was very helpful and knowledgeable and immediately went to work to make the entire purchase experience very enjoyable! Pre-Purchase – Michael took the time to go over everything I needed to provide to get qualified for the financing. Provided pictures of the car since I was buying virtually and kept me informed periodically with any and all updates. Purchase Day 10/13/12 – Michael picked me up at the airport drove me to the dealership and introduced me to the folks I would be working with to sign the documents. He also took the time to go over all the features of the car and patiently answered all my questions. Post-Purchase – Almost a month after buy the car I have received correspondence and follow up phone calls or emails from Michael and other folks from Mac Churchill Acura. I really feel that I was not treated as another sales transaction. I will definitely recommend Mac Churchill Acura to anyone interested in buying an Acura. More

Working with Mike was great. He worked with me via email by answering all of my questions and made my visit to the dealer to cut the deal very pleasurable. I was on a tight time-frame to get in and out and by answering all of my questions and made my visit to the dealer to cut the deal very pleasurable. I was on a tight time-frame to get in and out and he made sure I was able to meet my afternoon deadline with work. More

Mike Weide was extremely knowledgable and was helpful. He went above and beyond. No one can believe the price I paid for my car. Great price. I have already recommended this dealership and Mike Weide. The on went above and beyond. No one can believe the price I paid for my car. Great price. I have already recommended this dealership and Mike Weide. The only negative I can mention is my experience with the person who handled my finance information. He honestly ruined my day. He patronized me and my boyfriend. I was crying leaving the lot. More

Zach worked with me on getting into a pre owned vehicle, Zach worked with me on getting into a pre owned vehicle, he answered all fo my questions from beginning to end! He worked with me for over two we Zach worked with me on getting into a pre owned vehicle, he answered all fo my questions from beginning to end! He worked with me for over two weeks, and even though i had credit problems he could still get me in a vehicle. We bought our suzuki xl7 from him last month and even though we had to fax papers back and forth we still got the deal done and we are happy! Thank you so much Zach!! from now on for all of our vehicle needs we go to Mac Churhcill Acura and Zach will be our sales consultant. Omar Daniels More

Mike Luong worked for about a month with me to make sure i knew exactly what i wanted and made himself available for all of my questions. He worked extremely hard to make sure i stayed in my price range and i knew exactly what i wanted and made himself available for all of my questions. He worked extremely hard to make sure i stayed in my price range and received the type of vehicle i needed for the addition to my family. I am very pleased with his knowledge of the business and his willingness to serve me as the customer. I have already recommended Mike Luong to people that admire my TL. Mike was wonderful. You all have taught him well. he tried his best to sale every extra package you offer, in a timely manner. he was friendly and knowledgeable. Thanks for hiring great employees. As long as I drive an Acura, Mac Churchill and Mike Luong will be my dealership and consultant. More