Hiley Acura
Fort Worth, TX
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896 Reviews of Hiley Acura
We were happy to leave Mac Churchill Acura with what we expected. My husband and I thank you for the opportunity of being in a better vehicle. expected. My husband and I thank you for the opportunity of being in a better vehicle. More
When I got to the dealership, I was greeted as soon as i got out of the car and escorted to a place to discuss what I was looking for. Thai, hit the nail on the head with the first car even though I wanted got out of the car and escorted to a place to discuss what I was looking for. Thai, hit the nail on the head with the first car even though I wanted to go and look and drive others. He listened to what my concerns where in making the purchase and they were all addressed. I would recommend and do this all over again at the same place. I like the attention I was given. More
My fiancee and I purchased (3 year lease) an Acura RDX. The staff was very helpful in answering questions about the vehicle and working throught completion of deal. The staff was very helpful in answering questions about the vehicle and working throught completion of deal. More
Let me start by saying that I have already recommended Mac Churchill Acura to several of my family and friends as the best dealership to purchase a car and I will continue to refer people. Mr. Eric Log Mac Churchill Acura to several of my family and friends as the best dealership to purchase a car and I will continue to refer people. Mr. Eric Logan made me feel that he was there for me in making the right decision in choosing my new car. From our first conversation, to arriving at the dealership, my time spent there and driving away in my new car, Mr. Logan was polite and eager to answer my questions and very helpful. My finance manager, Francisco Nieves, was pleasant to work with as well. The final paperwork and financing went smooth because Mr. Nieves took his time and explained, in detail, every initial and signature to my satisfaction. At Mac Churchill you are greeted with a smile and excellent customer service. Thank you Mr. Logan and Mr. Nieves for a wonderful experience! ~ Ruth ~ More
I would like to compliment one of the employees at Mac Churchill Acura, Mike Luong for his excellent customer service he provided me on Saturday, March 23, 2013. Mike helped me in a very professional man Churchill Acura, Mike Luong for his excellent customer service he provided me on Saturday, March 23, 2013. Mike helped me in a very professional manner and was very caring and attentive in making sure I was to find the perfect car. I was unsure to what kind of car I wanted to drive. Mike went out of his way in explaining that how the Acura brand was one of the top cars to drive. He was very knowledgeable and detailed in answering all of my questions. I have purchased several cars in the past at different dealerships and have never felt a warming welcome as I did when I was at Mac Churchill. I believe that customer service is very important and am very pleased with their staff. I can assure you that I will continue to bring my business to this dealership and will highly recommend Mike to my family and friends. I’m a proud owner of my 2012 Acura TSX from Mac Churchhill Acura. Thanks to Mike! More
Excellent customer service. I absolutely love the free car washes and the service that they provide when you take your car in to be check as well. Excellent dealership. They even gave me a complimentary c car washes and the service that they provide when you take your car in to be check as well. Excellent dealership. They even gave me a complimentary coffee mug which isn't why I dealt with them but was still a nice touch. More
Very friendly and hard working sales team!!! We love the Very friendly and hard working sales team!!! We love the way they take time to hear your wants and needs during the entire buying experience. ~Satis Very friendly and hard working sales team!!! We love the way they take time to hear your wants and needs during the entire buying experience. ~Satisfied customer More
I experienced outstanding customer service during my visit. My service advisor, Justin Bays, was extremely helpful and incredibly well educated. I certainly plan on returning very soon, and I would defi visit. My service advisor, Justin Bays, was extremely helpful and incredibly well educated. I certainly plan on returning very soon, and I would definitely recommend this employee and dealership to anyone. More
I went to Acura for the first time for an oil change recently and dealt with a guy named Justin. He was great! Extremely friendly and made it happen! I loved that I didn't wait but a second to get appro recently and dealt with a guy named Justin. He was great! Extremely friendly and made it happen! I loved that I didn't wait but a second to get approached about what I was needing done. Excellent service. Got me a ride to work and back to get my car later. Thanks Justin and team! More
This is the worst place to get a car, didn't get my contract 6 months after I got my car, after going 3-4 times and asking for it they just kept giving me the run around saying they sent it and I mean contract 6 months after I got my car, after going 3-4 times and asking for it they just kept giving me the run around saying they sent it and I mean they should of just gave it to me on the first visit I asked for it! Their service department is horrible, they never give you call backs for when they order parts for your car and say that it is ready to get fixed. When we come back and let them know about the many problems we've had with them they say who was your sales rep, and when we tell them they coincidently always say well he is no longer with us, so that they can get away with the things they do. They are all thieves and would recommend you to not even step foot in that place. More