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Hiley Acura

Fort Worth, TX

3.7
896 Reviews

3125 NE Loop 820

Fort Worth, TX

76137

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896 Reviews of Hiley Acura

April 17, 2013

We were happy to leave Mac Churchill Acura with what we expected. My husband and I thank you for the opportunity of being in a better vehicle. More

by cmartinez2278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Apr 17, 2013 -

Hiley Acura responded

Mrs. Martinez, thank you for taking the time to recognize your experience! It's great to hear you and your husband received excellent service that matches your expectations. We're truly grateful for your business. Don't forget to check us out on Facebook and Twitter for exciting specials and other offers. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 15, 2013

When I got to the dealership, I was greeted as soon as i got out of the car and escorted to a place to discuss what I was looking for. Thai, hit the nail on the head with the first car even though I wanted More

by lalia06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
Apr 16, 2013 -

Hiley Acura responded

Lalia, thank you so much for the wonderful review. We're glad that Thai was able to provide the help you needed in finding what you were looking for. We can't wait to do it all over again in the future. Enjoy your new car! Also, for the latest deals going on, follow us on Facebook and Twitter! Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 13, 2013

My fiancee and I purchased (3 year lease) an Acura RDX. The staff was very helpful in answering questions about the vehicle and working throught completion of deal. More

by jimknighter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lee
Apr 15, 2013 -

Hiley Acura responded

Jim, thank you for the 5 star rating! We truly appreciate your business and positive feedback. The fact that you enjoyed your experience and love your new RDX is awesome! If you have any questions or concerns about your new Acura please do not hesitate to contact us. We're here to help! Also, be sure to follow us on Facebook and Twitter to stay current with all our special offers. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 13, 2013

Let me start by saying that I have already recommended Mac Churchill Acura to several of my family and friends as the best dealership to purchase a car and I will continue to refer people. Mr. Eric Log More

by RuthE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Logan and Francisco Nieves
Apr 15, 2013 -

Hiley Acura responded

Ruth, thank you so much for taking the time to write this review, we appreciate your honest feedback and your business. We pride ourselves in providing excellent service that goes above and beyond, and it's great to know we achieved this in helping you find your new vehicle. Eric and Francisco are wonderful members of the team, thank you for recognizing them. Enjoy your new vehicle, and happy driving! Find us on Facebook and Twitter for great discounts good on your next visit! Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 12, 2013

I would like to compliment one of the employees at Mac Churchill Acura, Mike Luong for his excellent customer service he provided me on Saturday, March 23, 2013. Mike helped me in a very professional man More

by nguyenbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Luong
Apr 12, 2013 -

Hiley Acura responded

Thank you so much for reaching out to us to let us know how we are doing. We always love to hear what our guests have to say. Finding the perfect car can be a tough experience which is why we go above and beyond to assure it's as simple and stress free as possible. We will be sure your compliments are heard by Mike Luong. Don't forget to check us out on Facebook and Twitter for coupons and money-saving coupons. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 11, 2013

Excellent customer service. I absolutely love the free car washes and the service that they provide when you take your car in to be check as well. Excellent dealership. They even gave me a complimentary c More

by qwsaqw89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Logan
Apr 11, 2013 -

Hiley Acura responded

Thank you for the kind words! We value your feedback and sincerely appreciate that you have chosen Mac Churchill Acura. Your recommendation is a huge compliment! Come see us again soon - it is a pleasure to work with you - and be sure to check us out on Facebook and Twitter so you can take advantage of great deals and specials! Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 11, 2013

Very friendly and hard working sales team!!! We love the Very friendly and hard working sales team!!! We love the way they take time to hear your wants and needs during the entire buying experience. ~Satis More

by McGill7883
Customer Service
Recommend Dealer
Yes
Employees Worked With
Carlo Guerrera, James Haas, Mike West
Apr 12, 2013 -

Hiley Acura responded

We cannot thank you enough for sharing your feedback with us. Going above and beyond is simply the standard here at Mac Churchill Acura and we are proud to hear you have found this value in us. We wish you and your family many exciting years in your new vehicle and look forward to seeing you in our Service Center. Please take advantage of the coupons and service specials we have online by following us on Facebook and Twitter. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 10, 2013

I experienced outstanding customer service during my visit. My service advisor, Justin Bays, was extremely helpful and incredibly well educated. I certainly plan on returning very soon, and I would defi More

by kelsiclarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bays
Apr 10, 2013 -

Hiley Acura responded

Kelsi, we are thrilled that you loved your visit to our Service Center! We strive to have our customers leave our dealership happy and are glad Justin was able to help you through the servicing process. Thank you for taking the time to leave us this 5-star review and please let us know if we can assist you with anything else. Remember to check out our Facebook and Twitter for car tips and current events! Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 10, 2013

I went to Acura for the first time for an oil change recently and dealt with a guy named Justin. He was great! Extremely friendly and made it happen! I loved that I didn't wait but a second to get appro More

by Remiblair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 10, 2013 -

Hiley Acura responded

Remi, thank you for the 5-star review! We do whatever it takes to have our customers leaving happy and Justin is a phenomenal member of our services team. We appreciate your business and please let us know if we can help you with anything in the future. When you need another tune-up, check out our Facebook and Twitter for service specials! Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 09, 2013

This is the worst place to get a car, didn't get my contract 6 months after I got my car, after going 3-4 times and asking for it they just kept giving me the run around saying they sent it and I mean More

by Accura TL Owner
Customer Service
Friendliness
Recommend Dealer
No
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