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Hiley Acura

Fort Worth, TX

3.7
896 Reviews

3125 NE Loop 820

Fort Worth, TX

76137

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896 Reviews of Hiley Acura

April 29, 2013

I give this dealer ship and sales associates a 5 because they meet my needs and I left satisfied with my purchase as well as my monthly payments. Thai helped me pick out the vehicle and he went over all the More

by burleytr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
Apr 30, 2013 -

Hiley Acura responded

Thank you for this 5-star review on DealerRater! Thai is a valued member of our team and will be delighted to hear you speak so highly of his service. We truly believe in providing you with the best service at competitive pricing. We hope you're enjoying your new car, and please let us know if there's anything else we can do for you. Don't forget to follow us on Facebook and Twitter to find amazing servicing specials too. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 29, 2013

This was the best car buying experience I've had. Our salesman, Mike Weide was knoweledge, patient, and down to earth. I will definitely recommend Mac Churchill, and specifically Mike to friends/fami More

by dtam0716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weide
Apr 29, 2013 -

Hiley Acura responded

Thank you for writing this terrific review! We are pleased to hear that you received such a great car buying experience at Mac Churchill Acura. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 26, 2013

We looked at several dealerships and sales people but we have to say the biggest selling point for us was MICHAEL WEIDE!!! He went out of his way to demonstrate the pros and cons and never once bad mouth ot More

by maximinino00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weide, Carlo Guerrera
Apr 26, 2013 -

Hiley Acura responded

Oscar and Rosa, thank you both for the review! It is wonderful to hear that our staff, especially Michael and Carlo, were able to help exceed your expectations during the car-buying process. Please do not hesitate to stop by with any questions or concerns. Also, check out our Twitter and Facebook pages for exclusive specials only offered online. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 26, 2013

Purchasing our 2013 RDX from Mac-Churchill Acura in Fort Worth was a positive experience. Our salesman, Michael Weide, was friendly, helpful, very knowledgeable about his product and answered every question More

by stevemimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weide, Carlo Guerrera
Apr 26, 2013 -

Hiley Acura responded

Thanks, Steve! We appreciate you taking the extra time to spread the positive feedback about your experience with Michael and Carlo. They are both valued members of our team at Mac Churchill Acura and it is wonderful to hear that they satisfied your expectations. Congratulations on your new RDX, and we are looking forward to working you with and your friends in the future. Be sure to check out our Twitter and Facebook pages for exclusive specials. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 26, 2013

The experience was positive. When we went to the dealership, we were only planning to look but the RDX sold itself after the test drive. The reason why not everything is great is because the fuse bo More

by emh011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weide
Apr 26, 2013 -

Hiley Acura responded

Thanks for the review! We are delighted to hear about your enthusiasm for the RDX you purchased at our dealership! I'm sorry that you received an excessive amount of surveys from us. If possible, please call us at 866-269-3179 with your information so we can have you removed from any such correspondence immediately. Thanks again for your review, and we look forward to working with you in the future. Be sure to check out our Facebook and Twitter pages for exclusive offers. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 23, 2013

We brought our vehicle in for a state inspection and was really pleased with the service we received from Justin Bays. He was friendly, helpful and engaging. The facility was immaculate and everyone seeme More

by Julesbtex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bays
Apr 23, 2013 -

Hiley Acura responded

Thanks for the review, Jules. We are glad to hear that you were pleased with our facility and the inspection performed by our service tech, Justin. I do apologize for the excessive number of e-mails you received. If you could please contact me at slattouf@macchurchill.com, I will ensure that you are removed from our list and get everything sorted out for you Thanks again, and be sure to check out our Facebook and Twitter pages for our monthly eCoupons for your next visit. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 22, 2013

I was one of the best experience I never have. I am ready to go back for any other services I will need in the future. More

by franchard2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Srianant
Apr 22, 2013 -

Hiley Acura responded

Fran, thank you for taking the time to share your review. It is our belief that the customer should always come first, and your experience describes exactly that. We are eager to work with you again in the future, and invite you to 'like' us on Facebook and 'follow' us on Twitter for money-saving coupons for your future service visit. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 21, 2013

Mr. Zach Stoops was my sales person on the evening of Saturday, 13 April 2013. Mr. Stoops answered the phone when I was inquiring about the availability of a 2014 RLX to look at and test drive. He was More

by lauhoffd
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 22, 2013 -

Hiley Acura responded

Thank you so much for leaving us with this wonderful feedback. Our customers deserve the very best service when they visit our dealership, so we are thrilled that your experience is in line with our goals. We would like to congratulate you on your RLX purchase, and thank you for choosing Mac Churchill Acura! Be sure to 'like' and 'follow' us on Facebook and Twitter for monthly specials and coupons. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 19, 2013

In the past, I've had a few disappointments with Mac Churchill Acura, which I took up with them in a positive way. They were more than accommodating in fixing the problems (quality of wash jobs, reluct More

by oldmarine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2013 -

Hiley Acura responded

Thank you for the feedback. I am happy to hear that our team was quick to accommodate you upon you raising your concerns to management We look forward to servicing your future automotive needs! Please do not hesitate to call us if you have any questions or concerns, and be sure to stay connected with us on Facebook and Twitter. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 17, 2013

This is my 6th Acura, and 4th purchase from Mark Smith at Mac Churchill. As Always, they NEVER disappoint and have always treated me like I was part of their family. How refreshing to find a Company so tru More

by cgee20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Smith
Apr 18, 2013 -

Hiley Acura responded

Thank you for your continued loyalty to our store and the Acura brand! We are pleased to hear that Mark has consistently met your expectations in customer service. We hope you're enjoying your new Acura, and please let us know if there's anything more we can do to assist you. Be sure to check us out on Facebook and Twitter to stay updated with the dealership too. Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

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