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Hiley Acura

Fort Worth, TX

3.7
896 Reviews

3125 NE Loop 820

Fort Worth, TX

76137

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896 Reviews of Hiley Acura

June 03, 2013

I dealt with Jacob on internet and when we reached there Jacob was nice and friendly. He showed us the car and then we negotiated the purchase price. There was no pressure from Jacob at any time, then Brook More

by sslkalpesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2013 -

Hiley Acura responded

Thanks for sharing your feedback, and congratulations on your new car! I am glad to hear that Jacob was helpful throughout your purchase, and was able to get you into a car that fit your needs and budget. We hope to see you for your future sales or service needs! Be sure to find us on Facebook and Twitter to keep in touch. Best, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

June 02, 2013

This was a wonderful sales experience; professionally, and efficiently handled. Jason Lee and Cisco mademe feel like one of the family. The personal touch made me a Mac Churchill Acura client for life. More

by kmatt87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Guerrera, Jason Lee, Mike West
Jun 03, 2013 -

Hiley Acura responded

On behalf of our entire team, I would like to thank you for taking the time to share this feedback! We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team made you feel at home during your purchase! We hope to continue to see you for any of your sales or service needs! Also, be sure to visit our Facebook and Twitter pages to stay in the loop with special deals and updates. Best, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

June 01, 2013

These guys really made my car-shopping experience simple & stress free. David & Zach worked very hard to find the perfect car that fit into my budget as well! Daniel Pulido was very professional and answere More

by Carol-Jorgensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nguyen
Jun 03, 2013 -

Hiley Acura responded

Carol, thanks so much for the review and recommendation! I am glad to hear that David, Zach, and Daniel provided you with exceptional customer service and helped you find a car that fit your needs and budget. We take customer loyalty very seriously, and it is gratifying to hear when our team goes above and beyond during a sale. If you have any questions or concerns, do not hesitate to come back in! Best, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

May 31, 2013

Great service! We will definitely be back. Overall I will be sure to recommend Mac Churchill Acura to friends, family and colleagues. Thank you for the exceptional service! More

by Myloya
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harvey
Jun 03, 2013 -

Hiley Acura responded

Thanks for taking the time to share this feedback! Quality customer service is among one of our top priorities, and I am glad to hear that our team provided you with outstanding service. We appreciate your business as well as your recommendation! Please let us know if we can do anything else for you! Also, be sure to follow and like us on Twitter and Facebook. Sincerely, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

May 31, 2013

I had a great experience with Brittany at MacChurchill Acura. I visited twice and Brittany was very friendly, helpful, and knowledgable. She provided me with additional information and answers via email More

by Dwimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2013 -

Hiley Acura responded

Thanks for taking the time to share this feedback with us, and congratulations on your new car! I am thrilled that Brittany was helpful and accommodating throughout your purchase, and was able to find you a vehicle that fit all of your needs. We understand that shopping for a new car can be stressful, therefore we strive to create a stress-free and relaxing environment. I am happy to hear that Brittany provided this to you. We hope to see you for your future automotive needs! Thanks again for the review and rating, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

May 31, 2013

They had Great service. Took really good care of me. They helped me find an awesome car in my price range. Best dealer ship I've been too since I started looking for cars! More

by Segandaniellee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelby
Jun 03, 2013 -

Hiley Acura responded

Wow, we are so happy to read about your excellent purchasing experience with us! Our team strives to gain 100 percent customer satisfaction, and it is always rewarding to hear that we have succeeded at this. Congratulations on your new car; I hope you are enjoying it so far. We look forward to seeing you for any of your future vehicle needs! Please be sure to keep in touch with us on Facebook and Twitter. Sincerely, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

May 30, 2013

I was told they would refinance my vehicle. I gave them all the facts BEFORE driving all the way there. Of course they tried To sell me another car. I declined. Then they said they could get me same payme More

by tawnyfowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Hamud
May 29, 2013

I worked primarily with Mike Luong and he was great! He was very friendly and worked hard to provide every option available for what I was looking for. He was not pushy and allowed me to come to my own de More

by sdempsey17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Luong
Jun 03, 2013 -

Hiley Acura responded

Stephanie, I sincerely appreciate your feedback regarding your recent Acura purchase! I am happy to hear Mike was helpful throughout. We understand that shopping for a new vehicle can often be daunting, therefore our team strives to provide a relaxing and accommodating car-shopping experience to every customer. We hope to be able to serve any of your future automotive needs! In the meantime, be sure to connect with us on Facebook and Twitter. Kind regards, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

May 28, 2013

I gave the rating a 5 across the board because of the overall experience I received from the employees at Mac Churchill Acura. I mainly worked with David who was recommended to me thru friends who were p More

by MichaelDinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nguyen
May 29, 2013 -

Hiley Acura responded

Thanks for sharing this great feedback, Michael! I am pleased to hear that your first dealer purchase went so smoothly! Our team prides itself on making the buying process relaxing and hassle-free. I am pleased to hear David was able to provide this to you and get you into a great vehicle. We hope to see you for any of your future needs! Don't hesitate to contact us with any questions or concerns. In the meantime, be sure to connect with us on Facebook and Twitter. Sincerely, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

May 27, 2013

Fast, friendly service. Always great quality. The Mac Churchill Service team consistently provides the needed service actions quickly and the result is consistently great! All team members seem well-trai More

by StanR2260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Nguyen
May 29, 2013 -

Hiley Acura responded

Thanks for leaving this excellent review of our service department! At Mac Churchill, we understand how stressful service appointments can be, therefore our staff strives to provide our customers with competent and efficient service at each visit. I am happy to hear that our team has continually demonstrated our commitment to exceptional customer service. We look forward to servicing you in the future! Be sure to connect with us on Facebook and Twitter for exclusive offers and updates. Thanks again for the review and rating, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

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