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Hiley Acura

Fort Worth, TX

3.7
896 Reviews

3125 NE Loop 820

Fort Worth, TX

76137

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896 Reviews of Hiley Acura

June 06, 2013

Everyone was very knowledgeable about the vehicle we were looking at, very friendly and helpful. The experience was faster than we have experienced in the past, but may have been a little longer than some e More

by tomkem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2013 -

Hiley Acura responded

Thanks so much for sharing your positive feedback! I am pleased to hear that Jamie was accommodating to your purchasing needs and helped you learn all about the features of your new vehicle. Our number one goal is to provide each guest with all the knowledge they need about their vehicle to ensure they leave 100% confident in their purchase. We hope to see you for any future needs! Best, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

June 05, 2013

We had a great experience at Mac Churchill. Courtney was very professional and knowledgeable. She contacted us to make sure we understood all of the bells and whistles on the car. She explained all the gadg More

by Willis71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Guerrera
Jun 06, 2013 -

Hiley Acura responded

Thanks so much for the positive feedback! Our number one goal is to ensure that all of our guests are completely satisfied both during and after their purchase. I am happy to hear that Courtney was helpful throughout your purchase and that she took the time to teach you about some of your car's great features. We hope that you will come back and see us for any of your future automotive needs! Best, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

June 05, 2013

Courtney Johnson was just gret to work with and she was very sensitive to my schedule with limited time for car shopping. She was very responsive to the questions that I asked and a very effective and eff More

by wmlawhon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2013 -

Hiley Acura responded

I truly appreciate you taking the time to share this excellent feedback. We strive to make each purchase as prompt and professional as possible, and I am happy to hear Courtney was accommodating to your schedule and time-frame. We hope to be able to satisfy any of your future automotive needs! Be sure to stay in touch with us online on Facebook and Twitter. Best, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

June 05, 2013

As always, car buying can be such a chore with pushy sales people who tell you anything to close the sale. Well, Courtney Johnson and the entire staff at Mac Churchill Acura was AWESOME. They were not o More

by twowalks2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2013 -

Hiley Acura responded

I sincerely thank you for going out of your way to write this review about our dealership! We understand that one thing people value most during their car-shopping experience is a hassle-free and relaxing environment. It is great to know that our team provided this to you. We look forward to seeing you in the future for any other automotive needs! Also, be sure to follow and like us on Twitter and Facebook for exclusive offers and updates. Thanks again for the review and rating, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

June 05, 2013

Great working with Mike Luong. He was very helpful and easy going. Made the car buying process go a lot smoother than I thought. Got me a great deal on a nice car. More

by mcnguyendds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Luong
Jun 06, 2013 -

Hiley Acura responded

Thanks for sharing this positive review and rating! Quality customer service is among the top of our priorities and I am glad to hear that Mike provided such outstanding service. We appreciate your business and hope to see you for any of your future needs! Be sure to follow and like us on Twitter and Facebook for exclusive offers. Sincerely, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

June 04, 2013

John Thompson and Thai has definitely made me change my opinion in regards to big dealerships, or at least just about Mac Churchill Acura. I have always been the type to avoid big dealerships at all cost, More

by niquenique07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thompson, Thai Nguyen, John Torres
Jun 06, 2013 -

Hiley Acura responded

Wow, on behalf of all of us at Mac Churchill I would like to thank you for this amazing feedback! Our number one goal is to make sure each and every customer feels completely at home throughout their purchase. It is extremely gratifying to hear that John and Thai succeeded with you! I also truly appreciate you taking the time to acknowledge the feedback you heard from another customer. I hope that both you and your mother are enjoying your new vehicles so far! We look forward to working with you both again in the future. In the meantime, be sure to connect with us on Facebook and Twitter to access special offers and content. Sincerely, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

June 04, 2013

They did a fantastic job, was extremely pleased with my whole buying experience. This is my 3rd time with this dealership and I will be back again. They go above and beyond to help me and make sure everyth More

by pk2lovesgod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Smith, Mike West
Jun 06, 2013 -

Hiley Acura responded

Thank you so much for taking the time to share your experience! We truly appreciate your continued loyalty to and trust in our business. Providing exceptional customer service is our top priority, and it is gratifying to hear that you have received this from our team time and time again. I hope you are enjoying your newest vehicle addition! We look forward to seeing you again in the future. If you have not already, be sure to check out our Facebook and Twitter pages for exclusive content and offers. Sincerely, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

June 03, 2013

I had maintenance work done. They had to keep it for more repair, had loan car ready for me, how awesome is that. This why I purchase cars from MacChurchill and why I keep coming back! More

by kghamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 06, 2013 -

Hiley Acura responded

Wow, thanks so much for the excellent feedback and rating! Our team strives to make sure each customer is completely satisfied both during and after their purchase. I am thrilled to hear we have made you feel taken care of in every aspect of your vehicle ownership, and I hope to continue to see you for any of your vehicle needs! If you have not already, be sure to connect with us on Facebook and Twitter. Best, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

June 03, 2013

Es un bueno vendedor estamos muy agradecidos con su trabajo muchas gracias por ayudarnos y es muy amable y generoso nos quedamos satisfechos con su trabajo More

by el kinse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
izzy abdulmoneim
June 03, 2013

Customer service is very punctual, courteous, and professional. Mr Nguyen explained service recommended to me and price. Very caring and polite individual. I had a pleasant experience at the servi More

by BrentFarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2013 -

Hiley Acura responded

Brent, I truly appreciate you taking the time to share this excellent feedback! I am pleased to hear that our entire team made you feel comfortable and welcome during your recent service appointment. Our number one goal is to ensure each customer has a hassle-free service visit, and it is gratifying to hear we succeeded with you. We hope to see you for any of you future sales or service needs! Best, Sharbel Lattouf | General Manager | slattouf@macchurchill.com

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