Hiley Acura
Fort Worth, TX
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896 Reviews of Hiley Acura
Excellent customer service. Sales and financial teams were professional and very knowledgable of the product. Solid explanation of the 2014 Acura RLX by both teams highlighting the various options on the were professional and very knowledgable of the product. Solid explanation of the 2014 Acura RLX by both teams highlighting the various options on the vehicle. More
2 hour + wait for a state inspection which we had an appointment for. Not kept informed of reason for delay. It began 20 minutes after appointment and I waited for almost 3 hours after appointed time. appointment for. Not kept informed of reason for delay. It began 20 minutes after appointment and I waited for almost 3 hours after appointed time. More
Thai Nguyen is AMAZING!!! He went above and beyond to take care me. He was constantly working a deal to earn my business. He was very kind and understanding, not something you see every day. Melissa- take care me. He was constantly working a deal to earn my business. He was very kind and understanding, not something you see every day. Melissa-Oklahoma More
I was in Dallas from out of state and chose Mac Churchill because they had plenty of inventory at the best price point. I was originally looking for a used car with low mileage. With an internet service mana because they had plenty of inventory at the best price point. I was originally looking for a used car with low mileage. With an internet service manager's help (Kenneth), I left in a brand new car loaded the way I wanted and in my budget. He listened to what I was looking for and what my budget was and really worked to get me into the best option (even finding a color exterior/interior that I wanted.) The receptionist and finance manager also were incredibly accommodating and everyone was helpful and friendly. That's just not normal anymore. A competing dealership nearest my hotel literally told me that there is no factory for used cars when I explained what I was looking for. Needless to say, Mac Churchill was the place to go and I'll be back again. More
I came in to see Kimmie Hamilton with a challenging deal due to my negative equity. He found a way to get me into my ore owned 2012 TSX and keep my payments in my budget. I could not be happier with my pu due to my negative equity. He found a way to get me into my ore owned 2012 TSX and keep my payments in my budget. I could not be happier with my purchase or my salesman. Go to Mac Churchill and see Kimmie Hamilton. More
This is the fourth Acura TL that I have purchased from this dealer. My daughter purchased an Acura SUV there as well, based on my recommendation. Everyone associated with Mac Churchill is always courteo this dealer. My daughter purchased an Acura SUV there as well, based on my recommendation. Everyone associated with Mac Churchill is always courteous, efficient and friendly. This was particularly true of Jamie Newell and Cisco Nueves when I purchased my 2013 TL last week. The service department is outstanding. They are very efficient and get the job done right the first time every time. I will definitely continue to recommend Mac Churchill Acura to my friends. More
I visited the Mac Churchill Acura dealership in mid-November 2012 to look at the RDX. Zach Stoops, one the sales representatives, met me and my wife as we entered the showroom floor. In the next mid-November 2012 to look at the RDX. Zach Stoops, one the sales representatives, met me and my wife as we entered the showroom floor. In the next 30-45 minutes Zach gave us very thorough demonstration of the RDX and answered every question we had. About six months later I decided I needed to buy a new car. I called Zach at Mac Churchill Acura, even though their were 3 Acura dealers much closer to my home. I told him exact color and model of the RDX I wanted and described my trade-in. Within an hour, he quoted me a firm price. Since I live 35-40 miles from Mac Churchill Acura Zach, took the “bulls by horn”. He drove an Acura RDX over to my house and picked up the Cadillac SRX I was trading back to the dealership. He had the trade-in appraised and all of financial details completed within a couple of hours. The next morning he drove my new Acura RDX over to my house. We completed all of the paperwork in about 10 minutes on my kitchen table and then he gave me a very thorough demonstration of all the features of my new car. Zach Stoops was always very polite, prompt, and extremely knowledgeable when it comes to Acura automobiles. Zach Stoops is the epitome of a professional salesman! More
I had a great experience with my car purchase. The entire process was easy and quick. I would highly recommend this dealership to my friends and family. I will return here for my next car. process was easy and quick. I would highly recommend this dealership to my friends and family. I will return here for my next car. More