Hiley Acura

Not worth my drive/time POOR,POOR,POOR Customer Service!!!! NEVER AGAIN!! Total waist of a beautiful day. When you only get one day off every couple weeks and really need a c POOR,POOR,POOR Customer Service!!!! NEVER AGAIN!! Total waist of a beautiful day. When you only get one day off every couple weeks and really need a car.... This is NOT THE PLACE!!! More

Great service, friendly people, awesome deal! I usually don't come on the internet to write reviews often but after purchasing my vehicle through Mac Churchill Acura, experiencing the amazing cust I usually don't come on the internet to write reviews often but after purchasing my vehicle through Mac Churchill Acura, experiencing the amazing customer service, quality work environment and excellent selection I really felt I should share my story with others. I travel a lot, but I also have a big family. I wanted something that would get decent gas mileage, good cargo / carry room and was relatively safe. After some discussion with my salesman Jordan Knight, I started looking at Toyota Tundras, a beautiful truck with all the features I wanted plus a great safety rating. I fell in love with the truck within the first five minutes I drove it, it was a 2013 Toyota Tundra Limited. It's a great driving vehicle with SHARP looks. After a test drive and some discussion with my salesman, I decided this is the truck for me and my family, I ended up purchasing the vehicle that day and leaving with it that day! Now, most of the time I would've had my wife help me out and make sure it was the right decision but within just a couple of hours I KNEW this was the truck for me. All of the Mac Churchill, staff were warm, friendly, and knowledgeable. When I got home, my wife felt the same way I did, she LOVED this truck. It's absolutely one of the best buying decisions I've made all year! All in all I really enjoyed my experience at Mac Churchill, and will recommend all my friends and family to go check this place out. They have just about everything you could be looking for with very friendly and knowledgeable salespeople to help you through your process. Thanks again, it was my pleasure! More

Do not deal with this dealership Only go here if you like to spend unecessary money on new cars. They will make you believe you have a deal just to get you into dealership. Then they Only go here if you like to spend unecessary money on new cars. They will make you believe you have a deal just to get you into dealership. Then they will come up with a million reasons why you should get the trim level below the one you really want and make you pay the price of the higher trim level so the salesman makes a killing. You'll see what I'm talking about if you decide to deal with them. They love it when you choose the higher trim level because they can always get you to agree to a higher price for it then they use the line "well maybe you are looking at too much of a car, I can get you the lower trim for that price though" or something similar or in my case the manager asked me why I needed to have the higher trim level. Is that something that should concern the salesman when you are the one buying. Also, when they agreed to To give me what I wanted for my trade and the new car I submitted my credit app and they told me all I needed to do was go in and sign. When I got there they still tried to put me into the lower trim level. They tried so hard to get me to give in to the lower trim level and make me pay the price of the higher trim level. Ridiculous!! The good thing is after that I picked up and drove straight too Goodson Acura and got what I wanted and not what the salesman told me that I needed. I suggest to start negotiations here then take what they offer and ask Vandergriff or Goodson Acura to beat their deal. More

Bad experience Sales guy "Rodel" must have been new. Not very knowledgable. Bought a 2013 honda accord here! Worst experience ever! Still working to get it solved!!! Sales guy "Rodel" must have been new. Not very knowledgable. Bought a 2013 honda accord here! Worst experience ever! Still working to get it solved!!!! More

The whole process took us 13 hours over 3 days. We kept getting the run around and the sales manager ended up making my husband late for work, we had to demand our keys from him several times. He would not getting the run around and the sales manager ended up making my husband late for work, we had to demand our keys from him several times. He would not listen to anything we were saying and wasted our time, having the sales guy show us vehicles that ended up being about 400.00 over our budget, which we told him upfront. Then he starts telling us about his quota that he has to fill and asks us to leave him a good faith check of 500.00 to pull the cars we were looking at from the lost. He assured us that the check would not be cashed. My husband returned the next day, only to spend 6 hours up there, getting more of a run around. It was as if no, one knew what the other was doing. He finally demanded his keys and left. Upon leaving he realized he left the check with them. So, tonight my husband once again spent several hours at the dealership and found out that we were lied to and the check was indeed cashed. Suppose we had decided not to purchase a car from them, were they just going to pocket that money? When my husband asked about the check, he wasn't given a definite answer. The only answer he received was that it got sent electronically. More

Jason Lee was hands down the best salesman I've ever experienced. He was extremely knowledgeable about the car and he went out of his way to explain the features of two different cars and even staying experienced. He was extremely knowledgeable about the car and he went out of his way to explain the features of two different cars and even staying late to accommodate my schedule. He is truly the reason why I bought the car. More

Everyone here was very friendly and helpful. We were not hassled at all! They were informative about each vehicle and knowledgable. Thanks for the great experience. hassled at all! They were informative about each vehicle and knowledgable. Thanks for the great experience. More