Hiley Acura
Fort Worth, TX
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896 Reviews of Hiley Acura
Car Buying Can Be Fun Did you ever have fun purchasing a vehicle? Do you dread the ordeal of negotiating a price. Is three-four hours making a deal just too much for you? Did you ever have fun purchasing a vehicle? Do you dread the ordeal of negotiating a price. Is three-four hours making a deal just too much for you? Then try Mac Churchill Acura. The staff is happy and helpful. The vehicles are priced a minimum of $500 less that NADA, CarMax, Edmunds etc or any other dealer in town. I had a terrific time purchasing my pre-owned 2012 Chevrolet Malibu and actually enjoyed the process. The pricing was fair and finance was a breeze. These guys know what they are doing. More
Bought a 2015 Acura RDX Bought 2015 Acura RDX. Over all experience was very good. Sales consultant Mike Weide was very helpful. I would definitely recommend my friends this d Bought 2015 Acura RDX. Over all experience was very good. Sales consultant Mike Weide was very helpful. I would definitely recommend my friends this dealership. More
A Great Experience Upon arrival we were greeted by the very enthusiastic Demetrius Franklin. He is extremely knowledgeable. He introduced us to his manager, Raffie James Upon arrival we were greeted by the very enthusiastic Demetrius Franklin. He is extremely knowledgeable. He introduced us to his manager, Raffie James who is also very knowledgeable and enthusiastic. They worked together as a team to seal a deal that was comfortable for us. This is our third vehicle from this dealership and we have been pleased each time. More
Thanks Zachary We got our 2007 MDX from Zachary Ellis after shopping online through USAA. We were treated very well and definitely come back when it is time. We go We got our 2007 MDX from Zachary Ellis after shopping online through USAA. We were treated very well and definitely come back when it is time. We got a great deal and enjoyed the time spent. More
Great Experience My wife and I went to look at new lease options for the both of us. We dealt with Mac and Mike West when making this decision. Mike paid attention to My wife and I went to look at new lease options for the both of us. We dealt with Mac and Mike West when making this decision. Mike paid attention to our needs and was able to find a deal that fit our budget. He spent extra time that evening showing us all of the settings and options on both vehicles. This was one of the best buying experiences that I've ever had. Something not many people can say when they're dealing with auto purchases. More
Steer clear Swindlers. It took nearly four hours to complete buying my car in which time I was pressured repeatedly and was straight up lied to about the car and Swindlers. It took nearly four hours to complete buying my car in which time I was pressured repeatedly and was straight up lied to about the car and this was by their managers, not the salesman (who was fired a few weeks later for something unrelated to me). Sold me a Civic Hybrid and told me to my face that if I took it to my mechanic to check it out, nothing would come back bad. I shouldn't have listened. The car had to go into the shop literally the day after buying it to check out some stuff. Been in multiple times since in the three months that I've had it. I called and yelled at people for weeks and ultimately got them to fix a single minor issue, which took them about a week and a half with my car in their shop. If you check their reviews, you'll also find that every positive one reads like a car commercial, which is because they are fake. DO NOT BUY A CAR HERE! Also, always have your own mechanic do a pre-buy inspection. More
New RDX Purchase Dealership met my requirements for the purchase, including trading in two used cars. Gave me a loaner car on night of purchase when I left one of my Dealership met my requirements for the purchase, including trading in two used cars. Gave me a loaner car on night of purchase when I left one of my trades, and Tony Coons delivered my new RDX the next day to my house and picked up my second traded car and the loaner. Great service and convenience! More
Warranty repair Recently, I brought my Acura TL 2011 into Mac Churchill Acura Service Center for an oil change and asked them about a whining sound coming from the ri Recently, I brought my Acura TL 2011 into Mac Churchill Acura Service Center for an oil change and asked them about a whining sound coming from the right dash. Initially, I was told they would require a $130 fee to even look for the problem. After asking why this wasn’t covered by my warranty, the agent confirmed it would be covered and their technician did hear the noise. Since they didn’t have the necessary staff working on Sunday to diagnose the problem, I was given a loaner car. The next day I returned to pick up my house keys and phone charger. Conveniently, my car was in the wash and they claimed to have solved the problem. Since I hadn’t received a call saying they’ve solved the problem, I was a bit concerned but happy to have my car back. Immediately after leaving the dealership, the high pitched whining sound was easily audible. At this point, I called another dealership and told them Mac Churchill service had just lied to me about a repair and returned my car in the same condition. The other dealership understood my concern and we scheduled a service visit. The next day, the second dealership was able to diagnose the propeller shaft as the issue and the maintenance was performed the same day. After explaining my frustration to Mac Churchill, they said they were sorry and asked me to tell them what the problem was. PLEASE be careful when going to Mac Churchill Acura Service Center. I will never go there again. More
worst used car experience ever!!! We bought used Honda on 4/26/14 some things promised to be repaired and now refusing on their 'Mastertech Certified They are lying crooks! We bought used Honda on 4/26/14 some things promised to be repaired and now refusing on their 'Mastertech Certified They are lying crooks! More
Bait and Switch Technique Scam! they use the "bait and switch" technique. Gave me my car for the price I wanted. I SIGNED documents. Asked for Car fax- was not given. Asked for Scam! they use the "bait and switch" technique. Gave me my car for the price I wanted. I SIGNED documents. Asked for Car fax- was not given. Asked for copy of documents-was not given (I was constantly reassured I would receive the items in the mail so there was no reason for it now.) LEFT the dealership well over a week to be informed that I need to come back and resign because loans weren't approved. I felt pressured into resigning the new terms and ofcourse was said no copies necessary it will come in the mail with the registration sticker. Now I get a call from the bank welcoming me and when inquired about loan amount it was 2 GRAND MORE than what I anticipated. Now that I am constantly calling and emailing the manager/financial adviser to no reply. surprise. I WILL NEVER REFER nor go back to this dealership. More