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Hiley Acura

Fort Worth, TX

3.7
896 Reviews

3125 NE Loop 820

Fort Worth, TX

76137

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896 Reviews of Hiley Acura

January 29, 2016

I had my doubts. When I first pulled up to MacChurchill I was unsure wether or not I would take my business there. However, Mr. Patal really made the effort to get me More

by HaltomGarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daiil Patal, David Diamond, Preston Nguyen
January 28, 2016

Amazing experience! Thanks so much to Dung for all of the help! He has been such a help when it comes to me getting vehicles. Everyone in my family has been able to get t More

by sadie7480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dung Hoang
January 24, 2016

Used car purchase Bought a used car recently. Next day I reported few issues which are not noticed in the UCI. The response from the dealer was very pathetic.They were More

by K123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Brooks, Javier Botello
January 21, 2016

Service Department John Tijerina Just wanted to drop a short message about John Tijerina. Brought my daughters car and mine that we both recently purchased from the dealership for th More

by sargegb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tijerina
January 20, 2016

Awesome Sales Consultant My husband and I recently purchased a used car at this dealership and I must say that our sales associate was great. Jason Sauer was fantastic to wor More

by nanny03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sauer
January 20, 2016

Dung is the man!! I have to admit it, Dung is a very great salesman. If anyone I know needs a car, I will send them straight to him!!!! More

by SaCarla88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb in finances, Dung Hoang
January 20, 2016

Outstanding! We worked with Bruce Phillips, Joe Norman, his manager, Thomas Preciado (a.k.a "Super-Tommy") in finance and Amber Lowrey in service-- these folks all More

by Joe_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Phillips, Thomas Preciado, Amber Lowrey, Joe Norman
January 18, 2016

Worst service ever! If I could give this place 0 stars I would! TERRIBLE SERVICE!! The first time we went there we told them what we where looking for, that we wanted to More

by amanda
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Sauer
Jan 20, 2016 -

Hiley Acura responded

Amanda, we are very concerned about the experience you had at our dealership. Please if you could, reach out to our Customer Relations Manager, Jennifer Hiner as we'd like to learn more about your experience as well as look into the maintenance you were promised. She can be reached at 817.232.2872. We look forward to hearing from you.

January 07, 2016

Warranty Mike is not trust worthy. He sold me a very expensive warranty. The next day I returned and asked him to cancel. He ripped the paper like he cancelled More

by rider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali
January 01, 2016

Best place to go I have an Acura TSX that I needed to get a valve adjustment done. Initially, I had planned to go to Vandergriff for the maintenance and actually had a More

by J Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Jones
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