Hiley Acura
Fort Worth, TX
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896 Reviews of Hiley Acura
Excellent service My experience with Jim Haas was outstanding!! I will recommend him to my friends that want to buy a vehicle. He went out of his way to make sure we we My experience with Jim Haas was outstanding!! I will recommend him to my friends that want to buy a vehicle. He went out of his way to make sure we were taken care of. Thank you so much for everything. More
What a great experience He was very helpful. We have bought many cars from this dealership and every time Sung helps us find exactly what we want. He made sure we had a great He was very helpful. We have bought many cars from this dealership and every time Sung helps us find exactly what we want. He made sure we had a great experience while we were there in Saturday and worked hard to get me what I needed. We leave very happy each time, and we always recommend this dealership. Thank you so much for all your help Dung! More
Great Experience again! This is my 3rd MDX from Mac Churchill Acura. Jason Lee was great. He knew the MDX like the back of his hand. Each time I get a new MDX they get bet This is my 3rd MDX from Mac Churchill Acura. Jason Lee was great. He knew the MDX like the back of his hand. Each time I get a new MDX they get better and better. The experience matched the quality car, perfect. More
Excellent sales experience Came in to purchase a Honda Accord with Jason Vallejo and I had a great experience. When I arrived the vehicle was cleaned up and pull to the front. Came in to purchase a Honda Accord with Jason Vallejo and I had a great experience. When I arrived the vehicle was cleaned up and pull to the front. The whole sales experience was smooth. I will definitely refer my friends and family. More
I bought my MDX from your dealership. And my salesman David Diamond was very helpful in making my shopping experience for my family vehicle very pleasant. I have been from your dealership. And my salesman David Diamond was very helpful in making my shopping experience for my family vehicle very pleasant. I have been at a lot of dealerships the day before looking for a suitable vehicle for my family the other dealerships were high pressuring me.Which it made me very uncomfortable cuz I also had my children with me and they were getting tired and hungry from the amount of hours that we were spending trying to find a vehicle. Your dealership and salesman were no pressure take your time look around and if you need me I'm here to answer any questions that you may have. Mr Diamond also saw that my children were getting a little bit fussy with each other so he told me that the dealership had a play area for the little kids which made it a little easier on my husband and myself to focus on the vehicle. My husband and myself we're very pleased with our experience and your dealership and your salesman David Diamond.I will recommend your dealership and the salesman to my friends and family. More
Another great experience! Just traded my Acura MDX in for a newer model & had another great experience thanks to Jason Lee. What a great asset you have in him! Just traded my Acura MDX in for a newer model & had another great experience thanks to Jason Lee. What a great asset you have in him! More
Digging my MDX Bought my pre-owned MDX from Jose Quezada. He was very helpful in finding me the right one at the right price. The car had to be serviced and detail Bought my pre-owned MDX from Jose Quezada. He was very helpful in finding me the right one at the right price. The car had to be serviced and detailed prior to me taking delivery but due to a previous commitment I had to leave without it. Jose promised to deliver it to my house that evening and he did. Thanks Jose! More
Just renewed my 4th Acura Lease at Mac Churchill Acura! Hi Jennifer - the reason I keep coming back to MC is because I can honestly say the experience is excellent in all areas. I have the very best salesm Hi Jennifer - the reason I keep coming back to MC is because I can honestly say the experience is excellent in all areas. I have the very best salesman (Michael Weide), he makes it so easy, remembers us, is willing to work with us to find the right financial situation for us and we always walk away totally satisfied with our new car, how much we paid and the entire new lease sales experience. We keep coming back - this was our 4th Acura lease and my next one is up for renewal in October - see you all then! d More
Unfinished I believe this review was shoved in my face as I was walking out of the finiace office where I signed papers to buy the car. By mistake i gave them a I believe this review was shoved in my face as I was walking out of the finiace office where I signed papers to buy the car. By mistake i gave them a 5 star rating. I was there all day and little did I know that after doing the review the salesman that would not let us go allday would start avoiding us as we waited to recive the car. Sure he showed it to us raised in the air getting the" final touches" before we could have it but as time went on he saw us waiting an hour later but said nothing. Nick saved them from a horrible review. When he saw us still there he went and found out what was going on with the car. It needed new tires before they could release it less then 30 minutes later Nick had me in a loner on my way home for the weekend tires come in today. Because of this experience I'll come back and deal with Nick. I gusse the other guy would still have had me spend the weekend up there. I'm actually putting off picking the car up until Nick gets in at 11:00. John was helpful while he was inbetween customers of his own. More
Average experience but.... SUPER AWESOME SALESMAN!!! I have been searching for a Particular make an model of a car for a few months ( Hyundai Genesis Coupe 3.8 Track edition ) With plans to make a purch I have been searching for a Particular make an model of a car for a few months ( Hyundai Genesis Coupe 3.8 Track edition ) With plans to make a purchase in the next few months however my previous car decided it was time to go and kind of ( luckily ;) ) forced me to amp up my search for a new vehicle. This dealership luckily had what I was looking for and for a fair market price. I found the vehicle searching on Cars. com I called and was quickly put on the phone with Jason Sauer. He confirmed the car was on the lot and allowed me to schedule a test drive. Through life circumstances I had to reschedule and even showed up late on my re-scheduled time.which was very close to closing. Jason was very patient with us and did not seem a bit upset that we showed up late for a test drive near closing..I felt he could think we were potentially wasting his time, as I told him that I was not going to go through the buying process this evening, I had my kid with me and he was tired/hungry. But he assured me that this is fine and was happy to help us with looking at the car...Through the test drive Jason was very knowledgeable of the features the car had. Knowing the make and model I obviously wanted I could tell he had done his home work to be able to answer any question I had. Most cases you see sales men have a general knowledge of the vehicle he is selling but Jason knew intimate knowledge about this particular vehicle. I gave me confidence in him as a seller. After the test drive I went back into the dealership with him and was approached by his manager. Wanting to make a deal. I explained not tonight but in all likely hood because of Jason Sauer I would be back . Before the test drive I found the exact same car with similar mileage and price at another dealer ship. I entertained going there Saturday, but because of the experience I had.I decided to go ahead and go to back to Mac Churchill with the intent on buying. The buying experience was similar to what you can expect at any dealership, I came prepared to haggle an talk about price etc etc. Jason had to go to his Sales Manager on any deals for approval. I also Had to work with his Manager Mike Brooks going back and forth on the price. After the final sales price and trade in value was agreed upon. I felt comfortable signing the paper work. Over all the first contact to the signing of the papers went as expected. I was however very pleased to have worked with Jason Sauer during the process. He made us feel comfortable and confident in our decision to make a purchase at Mac Chuchill,... The sales portion of this entire process went well I had made my purchase and was satisfied on the price I paid. After the fact going to finance office was the only portion of he entire process that was complete unpleasant. Working with Mike Luong he was there to go over our paper work and have me sign over the other car etc etc.. During this process he began to tell us about the extended warranty, I wasn't interested but Mike Kept on insisting I should sign up. needless to say I was getting angry about having to tell him no so many times and was ready to leave. The problem is you think you are done with the whole sales /haggling process and you let your guard down. Then they try to pressure you in to buying an extended warranty. I said no 12 different times. The last time I raised my voice and he still tried to get in one more "are you sure" I was ready to walk out on the whole deal, get my trade in back and leave. However I think I sense my Frustration (FINALLY) and quickly processed my Paper work. Cliff Notes: Over all experience was good. It would have been the best if not for Mike Loung... Jason Sauer and the rest of the sales team that assisted me were top notch . More