Hiley Acura
Fort Worth, TX
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896 Reviews of Hiley Acura
Great Experience We have bought a number of cars from other dealers in the metroplex. Our experience at MacChurchill was by far the best. Mark Smith was extremely kn We have bought a number of cars from other dealers in the metroplex. Our experience at MacChurchill was by far the best. Mark Smith was extremely knowledgeable of the car we bought and showed great professionalism. More
Great service from Gina Sales Person I just want to thank Gina for her service! Felt connected with her and she got me what I wanted & worked with my price range! I just want to thank Gina for her service! Felt connected with her and she got me what I wanted & worked with my price range! More
The Ony Place To Buy A Car This is the 3rd time I have purchased a vehicle from MacChurchill. I can say with confidence it isn't the last. The sales and finance team work seamle This is the 3rd time I have purchased a vehicle from MacChurchill. I can say with confidence it isn't the last. The sales and finance team work seamlessly to make the process quick and painless. They achieve this while never making you feel rushed and attending to your needs. Mike West met me at the door and got me in the truck I wanted in no time, and Ped in finance did a great job as well. Ped knew exactly what to do and never skipped a beat rolling through the paperwork and getting it done. I would recommend MacChurchill Acura to anyone! More
Great service I was a 100% satisfied with the service I received during my last visit, Amber was very pleasant and personable. She was easy to work with. I was a 100% satisfied with the service I received during my last visit, Amber was very pleasant and personable. She was easy to work with. More
Nothing but great service at Mac Churchill Acura I have leased two vehicles from Mac Churchill and been very satisfied both times. My salesman, Mike Weide took excellent care of me and I couldn't be I have leased two vehicles from Mac Churchill and been very satisfied both times. My salesman, Mike Weide took excellent care of me and I couldn't be more happy with the service or my new TLX. More
Best service When we went to look at cars we didn't expect to drive out with our new vehicle, it was a great salesman that made it happen. Thank you so much Pedra When we went to look at cars we didn't expect to drive out with our new vehicle, it was a great salesman that made it happen. Thank you so much Pedram Registry More
Jason Sauers is great I met Jason through my sister who purchased her vehicle with his help. He is nice, patient, helpful and honest. He continues to help me and that I t I met Jason through my sister who purchased her vehicle with his help. He is nice, patient, helpful and honest. He continues to help me and that I truly appreciate and I would recommend him to family and friends. More
Deceptive Marketing Fraud Alert Feb 8, 2016 10:00am Called ahead to see if the car on their website and cars.com was still available. Was told that if I come by at 12:00pm the car wo Feb 8, 2016 10:00am Called ahead to see if the car on their website and cars.com was still available. Was told that if I come by at 12:00pm the car would be pulled up to the showroom area to test drive (they called it "VIP Treatment"). Arrived 12:00pm and was told we needed to drive to the back lot to see it. Car had sticker in window "car cannot be sold". The exterior was filthy, panel damage, interior was filthy, trash in every compartment, seats torn up,... The description on their ad "You can tell this 2001 Infiniti I30 has been pampered by the fact that it has less than 176,460 miles and appears with a showroom shine..." They said it just hasn't been cleaned up yet. I asked to test drive it but they said "they didn't have the key" (they never intended for me to want to test drive it). Since I drove 1 hour to see it I insisted to start the motor. Waited for them to return with key but battery was dead. waited for them to get a battery jumper car engine would not start. They continued to try to convince me to upgrade to a more expensive car. I asked for them to try another battery, then was told they could not sell the car anyway because it wouldn't pass emissions test. This was clearly a scam to lure people into the dealership with low priced cars that are falsely advertised to be a clean, good running car. I informed dealer management of the problem but I was brushed off (manager was rude and said "they sell 100's of cars a day and the car I was looking at 20 other people that day were interested in purchasing it... BS). I indicated that if the car was not removed from their website the scam would be reported. Feb 9, 2016 9:00am CST car still being advertised on the site along with several other cars that I saw with a sticker "cannot be sold". Deceptive marketing at it's worst! Classic- Bait & Switch! This car is also still being advertised on cars.com Update!! Feb 9 9:45am From Cars.com: We have investigated the fraud report and after some investigations have confirmed it is fraudulent and the ad is being removed from our website. 7:39pm Mac Churchill Acura still has this car on their website along with many other cars that are being used to lure unsuspecting shoppers. More
Great sales people with knowledge of their products Jose a did a great job and I would refer him and the dealership to any family members or friends. Great dealership and great customer service. Jose a did a great job and I would refer him and the dealership to any family members or friends. Great dealership and great customer service. More
Awesome job I purchased my vehicle last week from here and they were awesome. My sales person Jim really took the time to make sure I was taken care of . I purchased my vehicle last week from here and they were awesome. My sales person Jim really took the time to make sure I was taken care of . More