Hiley Acura
Fort Worth, TX
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896 Reviews of Hiley Acura
GREAT SERVICE! Big thank you to Dung who was able to get me in and out in a brand new ILX.. Service was faster than expected. Dung was great with showing me my opti Big thank you to Dung who was able to get me in and out in a brand new ILX.. Service was faster than expected. Dung was great with showing me my options and putting me into a car I love. Thank you all so much. Finance manager did a great job as well! More
They get it done! So I had been involved in an accident in which my vehicle had been totaled and was left with nothing to offer, bad credit, and owing money on the old So I had been involved in an accident in which my vehicle had been totaled and was left with nothing to offer, bad credit, and owing money on the old vehicle thanks to bad representation from the previous dealer that had given me my old car. I have been to several dealerships trying to get a vehicle for my family, my job and our everyday life. Was not finding any options and was running out of time. I was browsing the web on Edmunds.com and found this vehicle that had interested me and decided to go in and check out the vehicle because the price was right. So my first experience with Mac Churchill is that the prices were affordable for any budget. When I was introduced to my salesperson, Nick Hawthorne, my first impression of him was very good. He was awesome. He was courteous, respectful, and took care of me. I didn't have high hopes, being rejected from other dealerships but Nick and the management team there got the ball rolling and worked hard to get me into this vehicle that I was sold on. The entire process took some time but it was worth it in the end, because they did it. They did something that no other dealership I had been to had even given me the time of day but Nick and his team didn't back down and got the deal closed. I would recommend anyone to this dealership because even though I am a person with very bad credit, that never stopped them from being complete professionals and treating me like any other customer. More
Purchase of new Acura TL Mark Smith was excellent throughout our entire purchase and trade in. I was only a bit disappointed to learn a day later that there was no spare tire Mark Smith was excellent throughout our entire purchase and trade in. I was only a bit disappointed to learn a day later that there was no spare tire in my trunk, but merely a compressor type machine. More
Two different experiences Mike Sanchez, pre-owned sales, met us with a friendly smile and was pleased to answer any questions and show us different options. As our first prefe Mike Sanchez, pre-owned sales, met us with a friendly smile and was pleased to answer any questions and show us different options. As our first preference was not available, he was able to provide us what we wanted in another car. While the sales experience left us happy, being able to purchase the car was draining. I simply wanted to write a check for the amount of the purchase; however, I was made to wait an hour before I could see someone in the finance department to give him my check. The person in the finance department seemed to be put out and lacked the customer service that was exhibited by the sales person. More
Gorgeous 2015 Acura TLX Ped was my sales associate. My roommate bought a car from him and she passed my info onto him. He called and requested that I come down to Mac Church Ped was my sales associate. My roommate bought a car from him and she passed my info onto him. He called and requested that I come down to Mac Churchill and give them a chance. I did, he found me a beautiful TLX with all my specifications, save one. Wanted 6 cylinder, but the vehicle he selected was a 4 cylinder and yet it still had the power and responsiveness I was looking for. More
Happy Customer I called to schedule an appointment with Dung Hoang. He introduced himself with a smile. He was attentive to what I had to say and I didn't feel any I called to schedule an appointment with Dung Hoang. He introduced himself with a smile. He was attentive to what I had to say and I didn't feel any pressure to make a quick decision. This is my fourth car purchased at MacChurchill Acura and I am a satisfied customer. My kids are happy too! More
Good experience I had a great experience Bryant was very helpful and knowable and got us the deal we were looking for. We left satisfied. Thank you. I had a great experience Bryant was very helpful and knowable and got us the deal we were looking for. We left satisfied. Thank you. More
Great salesman Mark Smith has always been the best most experienced salesman I have ever had. This is my 4th vehicle with Mac Churchill and I will never go anywhere Mark Smith has always been the best most experienced salesman I have ever had. This is my 4th vehicle with Mac Churchill and I will never go anywhere else!!! Great staff Great cars and the best service hands down!! More
Great experience! Very professional salesman and service department. This is my second car purchased at MacChurchill Acura and I couldn't be more happy with the experie Very professional salesman and service department. This is my second car purchased at MacChurchill Acura and I couldn't be more happy with the experience both times. Very knowledgable workers and the process was a breeze! This is the dealership I will recommend to everyone I know who is looking to buy a car! I love my new TLX. More
Great experience Gina is great she is very helpful and made the process very quick and easy i will definitely be back for MG next vehicle thanks Gina is great she is very helpful and made the process very quick and easy i will definitely be back for MG next vehicle thanks More