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Hiley Acura
Fort Worth, TX
896 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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896 Reviews of Hiley Acura
May 14, 2016
Thank You Nick! This dealership was awesome. I had previously heard about how great they were, and they definitely lived up to it! Nick was friendly, personable, and This dealership was awesome. I had previously heard about how great they were, and they definitely lived up to it! Nick was friendly, personable, and made sure I got the deal I wanted. More
by Jair Campos, Jr.
Employees Worked With
Nick Hawthorne
May 12, 2016
Great Customer Service! Justin Tidwell went above and beyond in working with me on a 2017 Acura RDX quote. He was thorough, considerate, and helpful as we navigated the opti Justin Tidwell went above and beyond in working with me on a 2017 Acura RDX quote. He was thorough, considerate, and helpful as we navigated the options and process. I highly recommend him for anyone looking for a new car! More
by Texan123
Employees Worked With
Justin Tidwell
May 07, 2016
Very personable We were looking for a dependable family vehicle for a reasonable price. Peyton and Nick were very personable and worked hard to find us just what we n We were looking for a dependable family vehicle for a reasonable price. Peyton and Nick were very personable and worked hard to find us just what we needed. It was definitely a good experience. More
by Chuck
Employees Worked With
Peyton , Nick Hawthorne
May 04, 2016
Good customer service Overall a good experience. When we showed up we were greeted by David Diamond. He was very friendly and showed us around the exact car that we found Overall a good experience. When we showed up we were greeted by David Diamond. He was very friendly and showed us around the exact car that we found online. When we sat down to talk numbers i thought the whole process went fairly quickly (at other dealerships we felt like the salesmen and other management staff wasted a lot of our time going back into the sales office and then came out with an answer or counter offer. They would be back there 20-30min at a time for several times) I felt like David made this process run smoothly and efficiently. He respected that we wanted to pay cash, respected our budget and respected that we were only their to look at that one car. I also liked the way the numbers were presented for the car and sales price during the negotiating. The breakout was simple to read and understand. As we negotiated this was updated. (At several other dealerships we visited we had found a car online at a particular price, went in to look at it and then when the sales person presented us the numbers it was significantly higher than the price listed online and we could never clearly follow or understand how they were coming up with that final number) We were happy with the negotiating phase at Mac. We also never felt pressured by David, he was happy to allow us to talk and think it over. When we walked out of there we felt like we got a fair deal. My one complaint is i did think it took to long to get into the finance office and finalize the paperwork/payment. I felt like we waited way to long. Overall a good experience and i would gladly buy another vehicle from Mac and David Diamond again. I plan on recommending both. More
by flip2010
Employees Worked With
David Diamond
April 30, 2016
Love the TLX I bought a TLX from Justin Tidwell and couldn't be happier. I wasn't sure I was going to buy when I went in, but after Justin explained all the featur I bought a TLX from Justin Tidwell and couldn't be happier. I wasn't sure I was going to buy when I went in, but after Justin explained all the features and showed me the pricing I couldn't say no. Mac Churchill Acura and Justin have made me so happy More
by Mmalone
Employees Worked With
Justin Tidwell
April 29, 2016
,Wonderful experience Jose, my salesman was most patient, knowledgeable, and determined to sell me a vehicle. He was not in a rush nor did he appear to have his mind/attent Jose, my salesman was most patient, knowledgeable, and determined to sell me a vehicle. He was not in a rush nor did he appear to have his mind/attention somewhere else. He is truly an asset to this dealership More
by Cynthia Winston
Employees Worked With
Jose Quezada
April 29, 2016
professional Vincent DeGruy was very easy to work with. He answered our questions, worked quickly, and delivered our new Acura in pristine condition. I recommend h Vincent DeGruy was very easy to work with. He answered our questions, worked quickly, and delivered our new Acura in pristine condition. I recommend him to anybody who wants to buy an Acura. More
by dee.williams
Employees Worked With
vincent degruy
April 29, 2016
Excellent Customer Service Justin was extremely friendly and knowledgable and went above and beyond to help us locate what we were looking for. Though we have decided to wait on Justin was extremely friendly and knowledgable and went above and beyond to help us locate what we were looking for. Though we have decided to wait on a new purchase for now, Justin will be the first number we call when we are ready to shop again. More
by Jennlen78
Employees Worked With
Justin Tidwell
April 28, 2016
Best first time experience ever Jose Quezada was the most helpful dealer I had met all day. I had went shopping at over 6different locations including this one, and came back to make Jose Quezada was the most helpful dealer I had met all day. I had went shopping at over 6different locations including this one, and came back to make my purchase. Not only was he knowledgeable of the vehicles I showed interest in, he was informative as far as any future issues to be aware of. Very professional as well as personable. He kept conversation casual as if I was talking to someone I had known for years. making my decision became easy as I test drove vehicles. The paperwork that followed wasn't overwhelming and he walked me through the process which seemed almost too easy. Driving out of the lot in my new car was one of the most happiest things I had done in my life and am confident in recommending not only the dealership to friends and family, but referring Jose specifically as a contact on site. More
by Crystal A.
Employees Worked With
Jose Quezada
April 28, 2016
Great car buying Experience. Mark was a very helpful salesman who is very professional and respectful. This was our best car buying experience to date and I highly recommend worki Mark was a very helpful salesman who is very professional and respectful. This was our best car buying experience to date and I highly recommend working with Mark and this dealership in general. More
by Patel47
Employees Worked With
Mark Smith
